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2020-2021 · 2 model years

Zero SR/S Problems by year

Owners have filed 2 complaints about the Zero SR/S across 2 model years, and it has 1 recall. The 2020 has the most complaints once its age is allowed for (1). The most reported problem area is the brakes, followed by the electrical system.

Most complaints for its age20201 complaint · 1 recallSee the 2020
Complaints
2
Recalls
1
Crashes
0
Fires
0
Injuries
0
Deaths
0

SR/S complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20211000Electrical system-
20201100Brakes-

Most common SR/S problems

Zero SR/S recalls 1

Latest SR/S complaints

2021 Zero SR/SElectrical system

The contact owns a 2021 Zero SR/S Motorcycle. The contact stated while riding 40 MPH with the motorcycle in Eco Mode, he released the throttle and felt the motorcycle stall and lose power. The contact was able to pull over. The motorcycle was taken to the dealer and the battery and control unit were replaced; however, the motorcycle was not functioning as designed. The manufacturer was contacted and stated that the motorcycle operated as designed. The failure mileage was 1,000. The contact stated that the bike still remains at the shop because it is still malfunctioning. A replacement and a refund have been requested from both the dealer and the manufacturer; all requests were denied.

Filed Incident Electrical systemNHTSA 11488421
2020 Zero SR/SBrakes

The contact owns a 2020 Zero SR/S motorcycle. The contact stated that while riding at an undisclosed speed and coming to a full stop, the rear brake was applied; however, the motorcycle rolled backward. The motorcycle was taken to the dealer where it was diagnosed that the rear brake and caliper were engaged while riding, causing the rear brake and caliper to melt. The dealer informed the contact that the rear brake and caliper needed to be replaced. The motorcycle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,200.

Filed Incident Service brakes, hydraulicNHTSA 11483568

Questions about the Zero SR/S

Which Zero SR/S years have the most problems?

By the number of complaints owners filed with NHTSA: 2020 (1), 2021 (1). Allowing for how long each has been on the road, the 2020 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

What are the most common Zero SR/S problems?

Across every model year, owners report problems with the brakes (1), electrical system (1) most often.

How many recalls does the Zero SR/S have?

NHTSA lists 1 recall across all Zero SR/S model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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