- The problem
- Zero Motorcycles Inc. (Zero) is recalling certain 2020 SR/F and SR/S motorcycles. The front brake switch can fail from water getting into the switch.
- The risk
- An inoperable front brake switch will not illuminate the brake light when the rider applies the front brakes. Following vehicles may not realize the motorcycle is braking. Cruise control will not shut off with the application of the front brakes. Both conditions increase the risk of a crash.
- The fix
- Zero will notify owners, and dealers will the replace the front brake switch, free of charge. The recall began November 30, 2020. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-021-020.
Vehicle safety record
2020 Zero SR/S Problems, complaints & recalls
Owners have filed 1 complaint about the 2020 Zero SR/S with NHTSA, most often about the brakes (1). It is covered by 1 recall, the latest in November 2020 for the switch. For comparison, the 2021 has 1.
NHTSA data checked
- Complaints
- 1
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2020 Zero SR/S problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Zero SR/S recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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1 complaints about the 2020 Zero SR/S
Newest first, as filed with NHTSA by owners.
The contact owns a 2020 Zero SR/S motorcycle. The contact stated that while riding at an undisclosed speed and coming to a full stop, the rear brake was applied; however, the motorcycle rolled backward. The motorcycle was taken to the dealer where it was diagnosed that the rear brake and caliper were engaged while riding, causing the rear brake and caliper to melt. The dealer informed the contact that the rear brake and caliper needed to be replaced. The motorcycle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,200.
Zero SR/S: every year compared
All SR/S years2020 Zero SR/S vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Zero SR/S | 1 | 1 | - | |
| 2020 Zero FX | 1 | 0 | A | Compare |
| 2020 Zero SR/F | 1 | 2 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Zero SR/S
Does the 2020 Zero SR/S have any recalls?
Yes - NHTSA lists 1 recall for the 2020 Zero SR/S: switch (November 2020). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Zero SR/S?
By the complaints owners filed with NHTSA, the most common problem areas are the brakes (1).
How many complaints has the 2020 Zero SR/S had?
1 complaints have been filed with NHTSA, the first on September 8, 2022 and the latest on September 8, 2022. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Which Zero SR/S years have the most complaints?
2020 (1), 2021 (1). See every Zero SR/S year compared.
What should I do if my 2020 Zero SR/S has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data