The contact owns a 2021 Zero SR/S Motorcycle. The contact stated while riding 40 MPH with the motorcycle in Eco Mode, he released the throttle and felt the motorcycle stall and lose power. The contact was able to pull over. The motorcycle was taken to the dealer and the battery and control unit were replaced; however, the motorcycle was not functioning as designed. The manufacturer was contacted and stated that the motorcycle operated as designed. The failure mileage was 1,000. The contact stated that the bike still remains at the shop because it is still malfunctioning. A replacement and a refund have been requested from both the dealer and the manufacturer; all requests were denied.
Vehicle safety record
2021 Zero SR/S Problems, complaints & recalls
Owners have filed 1 complaint about the 2021 Zero SR/S with NHTSA, most often about the electrical system (1). There are no recalls for it. For comparison, the 2020 has 1.
NHTSA data checked
- Complaints
- 1
- Recalls
- 0
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2021 Zero SR/S problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
No recalls for the 2021 Zero SR/S
NHTSA lists no recalls for the 2021 Zero SR/S. Recalls can be announced at any time - this page updates daily.
What owners say
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1 complaints about the 2021 Zero SR/S
Newest first, as filed with NHTSA by owners.
Zero SR/S: every year compared
All SR/S yearsQuestions about the 2021 Zero SR/S
Does the 2021 Zero SR/S have any recalls?
NHTSA lists no recalls for the 2021 Zero SR/S right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.
What are the most common problems with the 2021 Zero SR/S?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (1).
How many complaints has the 2021 Zero SR/S had?
1 complaints have been filed with NHTSA, the first on October 7, 2022 and the latest on October 7, 2022. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Which Zero SR/S years have the most complaints?
2020 (1), 2021 (1). See every Zero SR/S year compared.
What should I do if my 2021 Zero SR/S has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data