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Vehicle safety record

2002 Audi A6 Problems, complaints & recalls

Owners have filed 96 complaints about the 2002 Audi A6 with NHTSA, most often about the engine & cooling (21) and the fuel system (15). Those complaints describe 6 crashes, 3 fires, 11 injuries and 1 death. It is covered by 4 recalls, the latest in May 2011 for the tank assembly. For comparison, the 2001 has 113 and the 2003 has 71.

NHTSA data checked

FFar more problems than a typical A6 year, for its age

#115 most complained-about 2002 vehicle

Complaints
96
Recalls
4
Crashes
6
Fires
3
Injuries
11
Deaths
1

Most common 2002 Audi A6 problems

Share of all 96 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2002 Audi A6 recalls 4

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Fuel system: tank assembly

11V2670005,992 vehicles affected

The problem
Volkswagen is recalling certain model year 2001-2004 audi a6, model year 2002-2003 s6 and model year 2003 rs6 vehicles equipped with 4.2L engines and manufactured from june 19, 2001, through june 8, 2004. The aging of the plastic material in the fuel tank rollover valve combined with bending stress from the aluminum ventilation line to the rollover valve nipple may lead to cracking of the nipple. If this happens, a fuel leak may result.
The risk
A fuel leak in the presence of an ignition source could lead to a vehicle fire.
The fix
Dealers will reinforce the nipple on the rollover valve to prevent leakage or repair the cracking at the nipple. The recall is expected to begin during june 2011. Owners may contact audi at 1-800-822-2834.

Fuel system: tank assembly

08V15700068,240 vehicles affected

The problem
Volkswagen is recalling 68,240 my 2001-2004 audi a6 quattro vehicles equipped with 2.7L, 2.8L, or 3.0L engines and my 2001-2005 allroad quattro vehicles equipped with 2.7L or 4.2L engines. The aging of the plastic material in the fuel tank rollover valve combined with bending stress from the aluminum ventilation line to the rollover valve nipple may lead to cracking of the nipple. If this happens, a fuel leak may result.
The risk
A fuel leak in the presence of an ignition source could lead to a vehicle fire.
The fix
Dealers will reinforce the nipple on the rollover valve to prevent leakage or repair the cracking at the nipple. The recall began on june 27, 2008. Owners may contact audi at 1-800-822-2834.

Electrical system

06V19800070,512 vehicles affected

The problem
On certain passenger vehicles equipped with halogen low beam headlights, certain connector pins in the headlight switch connector come into contact with each other causing a short circuit. Note: vehicles with xenon low beam headlights are not affected because the circuit in these vehicles contains a fuse, which precludes excessive current flow in the case of a short circuit. Audi s6 and s6 avant vehicles are all equipped with xenon low beam headlights and, therefore, are not longer affected by this recall.
The risk
This condition could lead to overheating or fire.
The fix
Dealers will reroute the wiring harness by installing a jumper wiring harness. The recall began on december 16, 2006. Owners may contact audi at 1-800-822-2834.

Electrical system

04V133000172,866 vehicles affected

The problem
On certain passenger vehicles, if a driver's knees push against the knee bolster (crash element) located under the dashboard, it can contact the headlight switch wiring harness, and an electrical short could occur.
The risk
A fire could originate in the left dashboard area.
The fix
Dealers will install a protective covering on the knee bolster (crash element). In addition, the wiring harness as well as the felt protector on the left side of the dashboard carrier will be checked, and replaced if necessary. The recall began on july 26, 2004. Owners should contact audi at 1-800-822-2834.

What owners say

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96 complaints about the 2002 Audi A6

Newest first, as filed with NHTSA by owners. Page 1 of 4.

Engine & coolingFuel system

When I first got the vehicle it would start with no issues and now it wont start an I cant figure out why and not sure if this is the reason I cant think of what else it could be it acts like its not getting any fuel or something to get started.

Filed Incident Engine · Fuel / propulsion systemNHTSA 11420657
AirbagsCrash3 injuries1 death

On february 11, 2021, mr. Travis was traveling on i-70 in vandalia illinois when he was rear ended at high speeds by mr. Free. Mr. Travis' 2002 audi a6 sustained serious damage but the airbags did not deploy. Mr. Travis sustained fatal injuries as a result of the crash.

Filed Incident Air bagsNHTSA 11405964
Electrical system

The headlights are shorting out and cracking and bare wires touching

Filed Incident Electrical systemNHTSA 11354327
Engine & cooling

I parked my car to detail it and after I went to drive to the store and my car wasn't reaching above 4000 rpms and wouldn't go over 60 mph ...Its acting like there is a rev limiter and throw 2 new codes...Never got engine bay wet jus outer body of vehicle ...Diagnostic codes are p0322 and p0421 I believe one is for the engine ignition distributor no signal and also catalytic system below threshold bank 1 .....After I parked car again I tried to start and nothing happened ....I've bout new c.O.P's ....And still...

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nothing I was driving my vehicle when this happened and also notice that the fuel filler just inside the port was all cracked and when I filled with fuel its leaked alot of my gas ...The *tr

Filed Incident Unknown or other · EngineNHTSA 11325248
Fuel system

Filled gas tank and noticed fuel leaking from top of the tank to the ground near the inside of the passenger side real wheel. Fuel stops leaking after it drops below 3/4 full. Took the car to the audi dealership thinking it was failure of the rollover/filler neck valve recall again (nhtsa recall #08v157000). Audi said the filler neck was dry, but there is a leak somewhere on top of fuel tank on the same side as the filler neck. They said they could not see where the leak was coming from without dropping the fuel...

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tank from the car. Audi quoted the repair for completely replacing the fuel tank at ~$3400. A fuel tank should never leak, and this is an extreme safety concern, not only for the drivers and passengers of the car, but all others on the road. This is also a failure of an emissions component that audi needs to be responsible for since there is raw fuel leaking all over the road.

Filed Incident Fuel / propulsion systemNHTSA 11298091
Electrical systemFire

Tl* the contact owned a 2002 audi a6. While driving approximately 55 mph, there was an odor of smoke. The contact observed smoke coming through the vents on the front driver's side. In addition, the vehicle caught fire under the hood. There were no injuries sustained. A fire report was filed. The vehicle was towed to a towing facility. A dealer was not contacted. The manufacturer was made aware of the failure, but offered no assistance. The vin was not available. The vehicle was destroyed. The failure mileage was not available.

Filed Incident Electrical systemNHTSA 11076530
Acceleration & cruise control

I was driving at about 65 mph. I went to pass another car in a passing zone so I accelerated full throttle. The gas pedal stuck and the car continued to accelerate. I braked and maneuvered the car to the side of the road and turned it off. After a while it released. I started the car again and continued home, not pushing the pedal down any farther than necessary. I will take it in to be fixed. There was nothing obscuring the pedal and the floor mat was clicked into place. I found no evidence of a recall, but many audi owners have reported similar experiences, so I am not sure why this isn't a recall issue. *Tr

Filed Incident Vehicle speed controlNHTSA 10537099
Fuel system

Fuel vapors and leaking fuel appears when the fuel tank is filled beyond 3/4 tank. This is unsafe for the car to be parked inside of the garage. The fumes make passengers feel ill. Audi service departments want to charge over $2500 to repair. A recall for the rollover valve has been performed; however the audi service techs say the leakage is coming from small cracks in the defective tank. Unable to have the repair done because of costs I have driven the car with less than1/2 tank of fuel for several years . The...

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state of utah will no longer pass my vehicle inspection due to the emissions issue. My fear is the leaking fuel could be ignited by any number of sources including exhaust/heat from the vehicle. Passengers should never have to be subject to vapors inside of a vehicle. I have been to 3 different utah audi dealerships and 1 independent audi repair garage. I have also contacted audi customer relations @ 1-800-253-2834. All of the audi representatives and technicians have played dumb regarding this issue; yet the issue can be found in a number of forums where others have dealt with the same issue. Audi refuses to take responsibility or even show real concern for this safety and environmental issue. *Tr

Filed Incident Fuel system, gasolineNHTSA 10531869
Transmission & drivetrain

Transmission failure while driving on freeway. Fourth time in 3 years. Each time the transmission was replaced. Audi refuses to acknowledge the failure of the cvt transmission on that model. It is a danger to public safety. *Tr

Filed Incident Power trainNHTSA 10510423
Engine & coolingFuel system

I recently bought my audi and throughout the summer it drove just fine, but once winter came around and the temperatures dropped, I noticed the smell of gas in my car as soon as it was started. I opened the hood and there was gas spraying from what looked like all six fuel injectors. So I took the car to a mechanic, where they replaced numerous things (fuel pressure regulator, o rings, valve system, and all 6 fuel injectors) all to no avail. Nobody can tell me what is wrong, nobody knows. I called audi and they...

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told me I could take it to a dealership but that they couldn't promise they can fix the car. I can't drive the car, it is a safety hazard. I have looked on many forums and there have been a few other people with the same problem but nobody can figure out what is wrong. Is there a recall, or any information you can give as to how to fix this problem?? *Tr

Filed Incident Engine · Fuel / propulsion systemNHTSA 10499473
Electrical systemEngine & cooling

The audi was stopped at a stop light when the rpm meter started to drop revs suddenly. Once the car was in motion the engine felt rough. The car was driven 3 miles with no further incidence and was parked for the night. The next day when the car was started in the morning the check engine light came on and the engine started to get very sluggish and shuddering. The car was immediately stopped and the diagnostic codes were pulled. The codes showed multiple cylinder misfires with specific misfires in cylinder 2 and three. The car was towed to an audi dealer where this was confirmed. The dealership mentioned that there was a voluntary recall for exactly this issue. This is a safety issue. *Tr

Filed Incident Electrical system · EngineNHTSA 10479603
Fuel system

Typical audi fuel leak problem. They say it is a roll over valve. They fixed it. It still leaks and now it is my problem at $2800. *Tr

Filed Incident Fuel / propulsion systemNHTSA 10478460
Electrical systemAirbagsDriver assistanceFire

After parking the car it caught on fire from the dashboard the firemen came and extinguished the fire and said it was from the electrical fire from the dashboard. *Tr

Filed Incident Electrical system · Air bags · Electronic stability control (ESC)NHTSA 10465158
Transmission & drivetrain

Tl* the contact owns a 2002 audi a6. While driving approximately 25 mph the vehicle began to hesitate while accelerating. The vehicle was taken to the dealer for diagnostic. The technician stated the transmission clutch plate would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 55,700.

Filed Incident Power trainNHTSA 10459381
Acceleration & cruise controlEngine & coolingFuel system

This car has been great to me. Aside from a fuel pump going, just recently I was driving on the freeway and the car died. The epc light on the dash popped up and luckily I was able to coast to the side of the road. I attempted to start the car several times before calling aaa (15-20 min) while on the phone with aaa I attempted to start the car again and it fired right up. Thinking it was just a one time issue I got back on the freeway where 10 mile or so later same the same thing happened. Another 20 min of...

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waiting before it cranked again at this point I was in a b ad area with my family and everyone was getting nervous. After it started the epc light stayed on this time and I experienced loss of power and the car coughed and stumbled terribly when I needed it most. I managed to make it home and let the car sit for a day. Hoped in and it cranked right up. No problems 15 miles later it happened again. After talking with other valued audi owners and looking over the audi owner forums. I have found this to be a quite common problem with the audi across the range of there a series from 1997-2011. Please help! *Tr

Filed Incident Vehicle speed control · Engine · Fuel / propulsion systemNHTSA 10458209
Fuel system

Tl* the contact owns a 2002 audi a6. The contact stated the check engine light remained illuminated. The vehicle was taken to the local mechanic who performed a diagnostic, which located the failure at the fuel tank. The fuel tank was leaking fuel. The manufacturer was made aware of the failure, and advised that the vehicle was not included in nhtsa campaign id number 08v157000 (fuel system, gasoline:storage:tank assembly). The vehicle was not repaired. The failure and the current mileage was 116,000.

Filed Incident Fuel system, gasolineNHTSA 10438843
Engine & coolingFuel systemElectrical system

My check engine light is marking misfire but I have gotten a complete tune-up, changed all 6 coils on the engine changed all the spark plugs, I've done everything possible and changed everything I can that has to do with the engine all brand new and nothing has worked and its still saying misfire...I've googled this problem for audi's and there were so many people complaining about the same thing... Also, I am having a problem with the electrical system as well one day my windows work the next it doesn't sometimes...

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my lights will work and sometimes it doesn't, sometimes my radio will work some times it doesn't, the information on my dash sometimes doesn't light up and I can't see anything at night time, I have constantly been to the mechanics trying to figure out what's going on but we can't find the problem, I've spent so much money on this car trying to fix the problems but its really making it hard for me to keep spending money on my car and not being able to figure out what's wrong with it. This is very dangerous because if I'm driving at night time and my lights end up not working I can cause a very big accident I am very very concerned about these defects, my safety and others safety and would really appreciate if you can please investigate this problem because its happened to so many people. I also think something is wrong with the fuel system I'll put $60 in gas and two days later it'll almost mark empty I really don't understand how that is possible but if there's an answer I would really want to know. Thank you so much and I really appreciate your time. *Tr

Filed Incident Engine and engine cooling · Fuel system, gasoline · Electrical systemNHTSA 10430871
Brakes

I have 3 major concerns regarding my 2002 audi a6 3.0 Quattro. I will start with the most dangerous problem first...1) The anti-lock brakes that kick in unexpectedly. The abs/esp problem started in may, 2007, with the abs/esp light coming on intermittently, resulting in us replacing the brake light switch. The problem didn't happen again until the anti-lock brakes kicked in, in aug., 2009. With no definite, inexpensive fix from the dealer, we decided to see if the problem persisted. It did, bringing the car back in...

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sept., 2009 & Again in june, 2010. At this time, I had a private import garage replace the rotation rate sensor, which was what the dealer said the problem could be. The problem persisted further, with the light coming on every few months, until the brakes kicked in while going 60 mph, making the car skid & jerk to a stop, pulling me off the road in late sept, 2010. It was absolutely terrifying! I had the car back to the dealer immediately, where they were unable to verify the concern. Since then, I have not had problems with it again until april, 2011, when the light starting coming back on at random moments & now yesterday, the anti-lock brakes kicked in while the cruise was set on 60 mph. I am terrified to continue to drive this vehicle. I contacted audi of america in october 2010 with no help available! Now on to problem #2)the flooding in the interior floorboard causing the transmission module to have to be replaced. I spent thousands in oct, 2010 to fix problems caused by a water leak in the car. The dealer replaced the right rear window & door channels & seals, saying this was the problem. I found the floorboard wet again in march, 2011 & had to pay for the cracked pollen filter housing to be fixed. A little help from audi on that, but these well-documented problems with my car continue to be un-fixable. I've found complaints of these problems from others, am contacting a lawyer about my state's lemon law, & am so disappointed in audi! *Tr

Filed Incident Service brakes, hydraulicNHTSA 10395414
Engine & cooling

Tl* the contact owns a 2002 audi a6 quattro. The contact stated that the vehicle was taken to the dealer for repairs to the ignition coil under an unknown recall. The dealer performed a diagnostic and advised that the catalytic converter was failing. The manufacturer was contacted and advised that because of the mileage and age of the vehicle, they were unable to offer any assistance. The vehicle was not repaired. The failure mileage was 103,000.

Filed Incident Engine and engine coolingNHTSA 10394322
Fuel system

Nhtsa campaign number: 08v157000 volkswagen is recalling 68,240 my 2001-2004 audi a6 quattro vehicles equipped with 2.7L, 2.8L, or 3.0L engines and my 2001-2005 allroad quattro vehicles equipped with 2.7L or 4.2L engines. The aging of the plastic material in the fuel tank rollover valve combined with bending stress from the aluminum ventilation line to the rollover valve nipple may lead to cracking of the nipple. If this happens, a fuel leak may result. This is the 3rd time I've made a complaint. I have a...

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2002 audi a6 with this problem and yet no one will listen to me. The reason is that my engine is not included in the recall. It is the 4.2 V8 in the sedan. Audi covered that engine on the allroad version and all other engines on the sedan, so my engine was the only version no covered. I personally spent $1200 attempting to fix the problem, but I'm told the leak has returned and the noticeable smell of gas is a tell-tale sign. The mechanic stated and I agree, that the engine displacement has nothing to do with the leak. All the tanks are the same and the 4.2L shouldn't be omitted from this recall. The smell and potential danger is most evident when I fill the tank beyond 3/4 full. Every time I start my car, I wonder if this will be the explosion day. Please don't wait until my car explodes to agree with me. [[redacted]] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr

Filed Incident Fuel system, gasolineNHTSA 10392930
Engine & cooling

Tl*the contact owns a 2002 audi a6. While the vehicle was being inspected for emissions 01/10/2011, the contact was informed that the engine was misfiring due to a defective coil. The failure led to damage to the catalytic converter which needed to be replaced along with the coil. The local authorized dealer replaced the coil. The contact called the manufacturer who offered no assistance. The converter was not replaced. The failure mileage was 99,370 and the current mileage was 99,410.

Filed Incident Engine and engine coolingNHTSA 10383128
Engine & cooling

Tl*the contact owns a 2002 audi a6. The vehicle was taken to the dealership on june 4, 2010 for the manufacturers voluntary coil spring recall; however, the defected coil springs caused the catalytic converter to fail. The catalytic converter was replaced; and the coil spring repair didn't correct the failure. The vehicle lost power while attempting to accelerate. The vehicle was taken to a local mechanic who located the failure as the vehicles six engine cylinder. The manufacturer was contacted advised the contact that they would not reimburse him for the catalytic converter. The vehicle wasn't repaired. The failure mileage was 90,476 and the current mileage was 93,400.

Filed Incident Engine and engine coolingNHTSA 10368493
Airbags

Tl*the contact owns a 2002 audi a6. The contact stated that while at the dealer for repairs, the dealer informed her that the sauter joint for the air bags was not sautered properly. She was informed that either it would not deploy in an accident or suddenly deploy while she was driving. The vehicle had not been repaired. The contact called the manufacturer who offered her a cheaper price for the part but offered no further assistance. The current and failure mileages were approximately 130,000.

Filed Incident Air bagsNHTSA 10362198
AirbagsCrash2 injuries

Tl*the contact owns a 2001 audi a6. While traveling 55 mph, a vehicle crashed into the front end of the vehicle; however, none of the air bags deployed. The contact suffered injuries to his spine and head. A police report was filed. The failure was not diagnosed and there were no prior warnings. The current and failure mileages were 102000. Updated 02/03/11*lj the consumers wife was also injured . Updated 03/22/11

Filed Incident Air bagsNHTSA 10361791
Fuel system

Tl* the contact owns a 2002 audi a6. The contact stated that the vehicle would hesitate when the accelerator was depressed. The vehicle would drive extremely sluggish until the vehicle would reach a speed of 20 mph. The vehicle was inspected by a mechanic that advised the contact that the fuel pump was failing. The vehicle was neither inspected nor repaired for the failure. The failure mileage was 88,000 and the current mileage was 92,538.

Filed Incident Fuel system, gasolineNHTSA 10361572

Audi A6: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
200667431AirbagsD
20050300-A
200435412Fuel systemC
200371715Fuel systemD
200296463Engine & coolingF
20011137118Engine & coolingF
2000148448Electrical systemF
199921791223Fuel systemF
19981301067Fuel systemF
All A6 years

2002 Audi A6 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2002 Audi A6

Does the 2002 Audi A6 have any recalls?

Yes - NHTSA lists 4 recalls for the 2002 Audi A6: tank assembly (May 2011); tank assembly (April 2008); electrical system (June 2006); electrical system (March 2004). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2002 Audi A6?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (21), fuel system (15), electrical system (15).

How many complaints has the 2002 Audi A6 had?

96 complaints have been filed with NHTSA, the first on May 15, 2002 and the latest on June 12, 2021. Of these, 6 describe a crash and 3 a fire, and together they report 11 injuries and 1 death.

Is the 2002 Audi A6 a reliable vehicle?

Its Safety Index is 17 out of 100 (grade F: far more problems than a typical Audi A6 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Audi A6 years have the most complaints?

1999 (217), 2000 (148), 1998 (130). See every Audi A6 year compared.

What should I do if my 2002 Audi A6 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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