- The problem
- The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
- The risk
- A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
- The fix
- Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Engine & cooling
2000 Audi TT Engine problems
Owners have filed 15 complaints about the 2000 Audi TT's engine & cooling with NHTSA - 21% of all its complaints, most recently on March 12, 2018. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.
- Complaints
- 15
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Engine recalls for the 2000 Audi TT
Engine complaints
I was informed about an engine component recall involving the water pump that was used when replacing the timing components at the vehicle's 100,000 mile service interval. The vehicle tends to start running a little over normal operating temperature while sitting still for more than 5-8 minutes after driving in weather over 60 degrees fahrenheit. The vehicle also runs at higher temperature than normal when driving in slower traffic (under 35mph) I believe the water pump used is part of the recall.
I am reaching out to you after our attempts to reach a satisfactory resolution to our 2000 audi tt concerns has not been resolved. I will summarize our needs/concerns for you. We purchased our new 2000 audi tt in 2000. We have had all regular service and repairs done at an audi authorized dealer in north scottsdale, az and between 2005-2009, while living/working for a short-term in san jose, ca. We put minimal miles on this vehicle as a second automobile. Our current mileage is 82,000 miles. In 2005,...
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at 53,813 miles, we had regular service performed at stevens creek audi, in san jose, ca. During that visit, we stated concern over the instrument cluster panel's warning of a problem with our headlights, low beams or parking lights. The technician replaced the running light bulbs but the problem with the instrument cluster panel continued and has become increasingly worse with more failures to this date, such as the gas gauge does not operate, the digital readout is difficult to read, etc. When we investigated the instrument panel concern with our technician recently in scottsdale, we learned, by looking online, of the class action lawsuit and audi's free repair offer (see information below). We had no knowledge of this in 2008 ' otherwise, we would have had the repair done in the timeframe given. We have asked our dealer to extend this free repair to us in light of the above, especially since we were experiencing problems with the instrument cluster panel before and during this time period noted above. We have not being able to get this resolved and so we are hoping that you will, at your corporate level of authority, be able to meet our needs. Thank you for your time and attention to our request. [[redacted]] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr
2000 Audi tt problems with the instrument cluster. Consumer states that problem has caused problems with the performance and safety of this vehicle. Consumer says the gauge cluster is the problem. *Kb the consumer stated he went out to start the vehicle and everything on the instrument cluster had ceased including the speedometer, rpm gauge, odometer, gas gauge, temperature gauge and the liquid crystal display was not displaying readable information. The engine belt failed due to bent valves and the seat valves being damage. *Jb
2000 Audi tt quarto with malfunctioning instrument cluster customer states that after researching the problem that this is a wide spread problem**nar**cc the consumer stated that the instrument cluster has been malfunctioning for a while now and the consumer stated that it would cost $1,000 to repair. The consumer stated he contacted the dealer who was supposed to be contacting the dealer and getting back with the consumer but to no avail. The consumer stated he also had problems with a broken radiator hose. The...
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consumer stated would like audi to provide a full coverage warranty for the instrument cluster at a local dealership. The consumer previously had a tire developed a bubble, the dealer initially stated he must have hit curb, but it was later determined that the tires were defective and ultimately the manufacturer replaced the tires. *Tr
I was driving on the freeway at 65 mph when my engine suddenly ceased up, the hydraulics stopped functioning and I was surrounded by heavy traffic. I managed to pull the vehicle to the side of the road but it was a very dangerous situation. The timing belt of my audi tt 2000 (49k miles) snapped causing the entire engine to fail and requires replacement. *Jb
1. The events leading up the failure included a 60,000 mile check up and a discussion about checking out the timing belt as part of the service. The authorized audi dealer replied that audi does not recommend checking or changing the timing belt until 67,000 miles. 2. At 67,000 miles, the timing belt went out causing the power steering to go out and my car to die. If I had been turning at a busy intersection, I would have been seriously injured or killed. Taking it to the dealer, I have found that there is...
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$5000+ in damages done to the engine because of the failure. 3. I have found many other audi tt drivers who have had the same problem, timing belts failing between 30k-70k miles, well before how long audi says they will last. They refuse to do anything about it or acknowledge that their cars have problems. *Jb
My wife was driving our 2000 audi tt on the freeway. The engine suddenly stopped. My wife was able to roll to the side of the road avoiding a collision. The car was towed to the local audi dealer. The dealer informed us that the timing belt had broken, and as a result some engine damage had occurred. The dealer quoted us about $4300 for the repairs to the engine. Audi recommends that the timing belt be replaced at 105,000 miles. My car only has 78,388 miles on it. Had I known that the timing belt would not...
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last to 105,000 miles I would have replaced it avoiding engine damage and a possible safety hazard. To date audi has not offered any help regarding this problem. In researching the various audi web sites, I have found that many audi tt owners have had the same situation happen to them. I am hopeful that audi will offer to fix the problem, and inform all tt owners of the potential for timing belt premature failure. Your assistance in this matter would be appreciated. Sincerely, joe peters. *Jb
I had a timing belt failure at 80k which required most of my engine to be replaced. My complaint is, audi maintenance did not recommend a timing belt change before 80k. I also have a problem with the environmental system and the rear suspension which is wearing the tires prematurely and, some of my gauges are not working. *Jb
2000 Audi tt quattro coupe. Timing belt failed at 83918 miles. (Stripped timing belt). Failure occurred while driving up little cottonwood canyon in utah about 1 mile from the entrance to the canyon. The car lost power abruptly and due to small shoulder on the road, we were unable to immediately pull off almost causing an accident with the cars following up the canyon. We immediately turned on hazard lights as car no longer had forward momentum and proceeded to back slowly down the canyon to a section of road...
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that had a wider shoulder where we pulled off. Audi recommends that the timing belt be replaced at 90,000 miles. My car had 83918. Due to the timing belt failure, the valves in the engine were bent, and the cylinder head was scored and needed to be replaced. Total cost was $3464.82. To correct the damage a new head, valves, tensioners, and timing belt was installed by the audi dealer. Vehicle was not covered under any warranty, or service bulletin. As I have read through internet forums, this seems not to be an isolated incident. *Jb
Dt: the timing belt shouldn't need to be changed until 90,000 miles, but it went out at 65,000 miles. This happened while consumer was on the road. Mechanic said it should never failed at 60,000 miles. *Ak
The timing belt broke at 35 mph, causing the engine to not operate. Taken to dealer for check up, and consumer was informed that the engine could be repaired at consumer's expense. The vehicle is unable to be used at this time.*Ak
Reason for service call: no heat diagnosis by audi dealer: internal short in a/c control head estimate of cost to replace the a/c control head- $900.00 I denied authorization for the $900.00 Repair. When the car was returned to me, the climate control system would only deliver heat and at a very high temperature. There was no adjustment of temperature nor could the system be shut down. Even when the climate control system controls were set in an off position, heat continued to trickle through the vents. The...
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customer service representative suggested that this problem was an example of erratic activity expected from a short in the a/c control head and said I would have to bear the cost of another service call: $106.00 To shut off the heat or shut down the entire climate control system (as I requested). I arranged to meet with the service manager and service foreman the following day. Climate control was checked via the scan tool and had multiple faults recorded for flap motors. Attempt to set basic settings of motors was unsuccessful; all motors recorded faults. Service foreman concluded that the climate control head was faulty. I consulted with the foreman on options to shut off heat to the cabin and agreed to his suggestion to remove the temp flap control motor and set flap in cool position. Motor and attached parts have been stowed by owner for possible reinstallation at a later date. Service manager and I made a gentleman's agreement to split the cost of the additional repair. My portion was $53.56. 2000 Audi tt had a 3 year warranty. Due to early release of vehicle, I took delivery of car in july 1999. The warranty for the 2001 model was extended to 4 years.
Hydraulic tensioner malfunctioned. This caused the timing belt to break.*Ak
Vehicle has been in repair shop several times to eleviate a screeching sound from serpentine belt. Other problems have been repaired associated with performance of belt. Dealership states that they are unable to duplicate problem. Engine performance is possibly being inhibited by failure. *Ak consumer stated that the sound was come from engine compartment either at cold start or after car was restarted. *Yh
Due to a computer error, engine exploded. Dealer has replaced engine. Consumer does not know if computer has been modified. *Ak
Audi TT engine complaints by year
TT engine problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data