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Vehicle safety record

2000 Jeep Cherokee Problems, complaints & recalls

Owners have filed 1,829 complaints about the 2000 Jeep Cherokee with NHTSA, most often about the brakes (546) and the engine & cooling (277). Those complaints describe 136 crashes, 57 fires, 118 injuries and 2 deaths. It is covered by 7 recalls, the latest in May 2009 for the headlights. For comparison, the 1999 has 2,004 and the 2001 has 1,111.

NHTSA data checked

FFar more problems than a typical Cherokee year, for its age

#1 most complained-about 2000 vehicle

Complaints
1,829
Recalls
7
Crashes
136
Fires
57
Injuries
118
Deaths
2

Most common 2000 Jeep Cherokee problems

Share of all 1,829 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2000 Jeep Cherokee recalls 7

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Exterior lighting: headlights

09E02500042,540 vehicles affected

The problem
Dope, inc. Is recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." These lamps do not contain the required amber side reflectors.
The risk
Decreased lighting visibility may result in a vehicle crash.
The fix
Dope, inc. Will notify owners and offer a full refund for the noncompliant combination lamps. The safety recall began on july 28, 2009. Owners may contact dope, inc. At 1-626-272-1798.

Exterior lighting

09E01200016,270 vehicles affected

The problem
Sabersport is recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." These lamps do not contain the required amber side reflectors.
The risk
Decreased lighting visibility may result in a vehicle crash.
The fix
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. The safety recall began on may 11, 2009. Owners may contact sabersport at 1-909-598-7589.

Exterior lighting

06E0650003,593 vehicles affected

The problem
Certain aj motorsport combination lamps sold as replacement lamps for use on the above listed passenger vehicles. Combination lamps not equipped with amber side reflectors fail to conform with the requirements of federal motor vehicle safety standard no. 108, Lamps, reflective devices, and associated equipment.
The risk
Lack of amber side reflectors in the lamps will decrease lighting visibility to other drivers and may possibly result in a vehicle crash.
The fix
Aj motorsport will notify owners and offer reimbursement for the lamps. The recall began on july 31, 2006. Owners may contact aj motorsport at 626-618-2026.

Exterior lighting

06E02600061,944 vehicles affected

The problem
Certain pro-a motors corner lamps, turn signals, and headlights sold as replacement lamps for use on certain passenger vehicles listed above. Some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, Lamps, reflective devices, and associated equipment.
The risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
The fix
Pro-a motors will notify owners and offer to repurchase the lamps. The recall began on april 3, 2006. Owners may contact pro-a motors at 323-838-2988.

Service brakes

06E0220007,440 vehicles affected

The problem
Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. These brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. Only products that were manufactured from july 27, 2005 through january 17, 2006 (date codes 0529 through 0602) are subject to this recall. When subject to very cold temperatures, an internal seal in the master cylinder could lose flexibility and may cause brake fluid to leak.
The risk
Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash.
The fix
Affinia (brake parts, inc.) Will replace the subject brake hydraulic master cylinders free of charge. The recall began on march 20, 2006. Owners can contact affina group customer service at 1-800-323-0354.

Fuel system: fuel pump

06E0110007,291 vehicles affected

The problem
Certain aftermarket airtex electric fuel pumps installed for use as replacement equipment for certain 1997-2004 jeep wrangler; 1997-2001 jeep cherokee; 1997-2004 jeep grand cherokee; and 2000-2003 dodge dakota vehicles. The plastic electrical grommet connectors at the top of the fuel pump module are not compatible with automotive fuels and may degrade causing a potential leak path for fuel.
The risk
In the presence of an ignition source, a fuel leak could result in a fire.
The fix
Airtex will notify its customers and will replace the affected fuel pumps free of charge. The recall began on january 25, 2006. Owners may contact airtex customer service department at 1-800-880-3056.

Fuel system: injectors

02V1040001,115,322 vehicles affected

The problem
On certain sport utility vehicles equipped with a 4.0L engine only, the design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.
The risk
THIS COULD RESULT IN A VEHICLE FIRE.
The fix
Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder. Owner notification began may 13, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

What owners say

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1,829 complaints about the 2000 Jeep Cherokee

Newest first, as filed with NHTSA by owners. Page 1 of 74.

AirbagsCrash

I was going down main road in Vineland nj making a left hand turn on to Elmer road when I was stuck in the front of my jeep and I hit the steering wheel the airbags never deployed

Filed Incident Air bagsNHTSA 11703445
Fuel systemBody, doors & structure

The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Filed Incident Fuel system, gasoline · StructureNHTSA 11686127
Wheels & tires

The contact owns a 2000 Jeep Grand Cherokee equipped with Cooper tires, Tire Line: Discoverer A/T, Tire Size: 225/75R17, and DOT Number: UT2Y1DF1515. The contact stated that all four tires had cracks along the sidewall. The tire dealer was made aware of the failure and advised the contact to file a complaint with the manufacturer and the NHTSA Hotline. The tires were not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

Filed Incident TiresNHTSA 11489313
Seats & seat belts

Drivers front seat has come loose from the bottom and is now wobbly, uncomfortable to sit on it and appears dangerous to drive as its not secure. There are lots of complaints about this happening to others on the internet.

Filed Incident SeatsNHTSA 11488629
Electrical systemEngine & cooling

After sending my Jeep Grand Cherokee to Pugh's Service Center in Greenville, NC, in December 2018, because it would turnover, but not start. They replaced the ECM, but had to be taken to the local Jeep dealership for an OE ECM replacement and a crankshaft sensor, in order to get it to crank. Upon getting my Jeep back in March 2019, it ran fine for a few days. Then I went to start it, and it started, but after a few seconds, all of the GAUGES stopped working and all of the WARNING LIGHTS came on. I contacted both...

Read the full complaint

Pugh's and the Jeep dealership, telling me I should just bring it in, to run more diagnostics. The Jeep only has 94,000 miles, and I spent about what the vehicle was worth upon getting it back in March 2019; so I've been hesitant on taking it back. There are many other people who have similar issues with the instrument panel gauges and warning lights, from the information I've researched online; with no indications of the problem being resolved.

Filed Incident Electrical system · EngineNHTSA 11474598
Electrical systemCrash

Sai... Vehicle opened up when put in gear while brake was engaged... Crashed into fence...

Filed Incident Electrical systemNHTSA 11444370
Seats & seat beltsFire1 injury

The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the driver's side seat burnt her legs while wearing jeans. The contact sustained 2nd-degree burns however medical attention was provided. There were no warning indicator lights illuminated. The contact called the local dealer where informed there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 165,000.

Filed Incident SeatsNHTSA 11436586
Electrical systemBrakes

Housing for driverside rear lights has melted and the brake and tail lights do not work.

Filed Incident Electrical system · Service brakesNHTSA 11420654
Electrical systemBody, doors & structure

Tl* the contact owns a 2000 jeep grand cherokee. The contact stated that heater failed to blow hot air on the passenger's side and 6 months later, the driver's side vents failed to distribute heat. There were no warning lights illuminated. The contact stated that the vehicle was poorly designed and metal should have been used instead of plastic for the vents. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed nor repaired. The failure mileage was 180,000. The vin was not available.

Filed Incident Electrical system · StructureNHTSA 11362231
SteeringAcceleration & cruise control1 injury

In motion the car shakes violently. I was on the freeway and almost wrecked the car from the shaking. I have bad back pain and scared to drive. My 4 year old is terrified of getting near the car. *Tr

Filed Incident Steering · Vehicle speed control · Unknown or otherNHTSA 11326587
Engine & cooling

The suv randomly shuts down like someone unplugged it and will not start. Sometimes it will start after 10-15 minutes and shut down again. I replaced the oxygen sensor, the crank sensor, idle control sensor, and the car computer. *Tr

Filed Incident EngineNHTSA 11324077
Steering

Steering wheel hard to keep in single lane. New tires, balanced, and alignment all accomplished. Still hard to keep in single lane.

Filed Incident SteeringNHTSA 11308678
Electrical systemEngine & cooling

NO START

Filed Incident Electrical system · Unknown or other · EngineNHTSA 11270108
Electrical system

Cranked 2000 jeep drove 1.5 Mile car just stops running doing 40 mph. Insert key jeep will not start . Randomly stops during operation. Indicating key not recognized. Mileage 122000. Jeep will not run. Car runs fine when in operation but then wham it just stops. Can't control the jeep steering locks up. Happened 6 times already. Repairs shop tried of towing it. No know fix! Going to get killed jeep shuts down at any time. No one knows how to repair. Manufacturers defect.

Filed Incident Electrical systemNHTSA 11266891
Electrical system

Tl* the contact owns a 2000 jeep cherokee. After inserting the key into the ignition switch, the vehicle would not start and a message indicating the key was not recognized was displayed. The vehicle was not diagnosed or repaired. Lindsey chrysler (8100 centreville rd, manassas, va) was notified of the failure. The manufacturer was not notified. The failure mileage was 200,000.

Filed Incident Electrical systemNHTSA 11246440
Engine & cooling

The jeep will suddenly cut off while driving, this has happened to me and my family several times on the highway. I replaced ( crankshaft sensor, camshaft sensor, air idle control valve, & pcm) . Still shuts down. Took it to several shops and know one can find the problem why? I've been doing alot of research, and noticed alot of jeep owers are having the same problems?

Filed Incident EngineNHTSA 11240832
Transmission & drivetrain

Anti-theft is keeping the jeep from working. The vehicle starts and dies after 2-3 seconds. I have googled it on the internet and there are literally tons of people on you tube/facebook (even some licensed mechanics) complaining about the issue.

Filed Incident Power trainNHTSA 11229957
Electrical systemDriver assistance

Dashboard lights and alarms simultaneously blink on and off. Seems to be a short circuit in the wiring. Gas tank levels off at "empty", and the fuel gauge spins 180 degrees so that it is caught under the "resting stick" at 0, therefore, no longer reading the gauge. This happens while in motion and while parked.

Filed Incident Electrical system · Electronic stability control (ESC)NHTSA 11222194
Other & unknown

This vehicle has a tendency to "stall" at any moment, unexpectedly. I have had the dealer and other mechanics try to fix this problem with no luck.

Filed Incident Unknown or otherNHTSA 11208146
Suspension

I have tried to reach out to transamerican auto parts in regards to recall 18e-072 and after being on hold for hours and multiple emails, I am not able to contact them.

Filed Incident SuspensionNHTSA 11185411
Seats & seat belts

Seat began rocking laterally when cornering. Inspection indicated all seat parts were firmly attached. Entering a parked vehicle on a cold evening, the seat rotated to the right and backward slightly. Since then the seat will not adjust fore/aft on its rails nor am I able to bring the seat into its original upright position. I receive a warning that the seatbelt is not buckled even though the belt is firmly buckled. The vehicle has never been in an accident.

Filed Incident SeatsNHTSA 11173591
Airbags

Brake light started coming on intermittently, but is now on constantly. Once in a great while it will not light up when starting the car, but most of the time it comes on when starting the car and stays on continuously.

Filed Incident Air bagsNHTSA 11173155
AirbagsSeats & seat beltsDriver assistance

Engine leak bad seat and brake light I need some help please replace rear wipe,

Filed Incident Air bags · Seats · Electronic stability control (ESC)NHTSA 11153595
Engine & cooling

Tl* the contact owns a 2000 jeep cherokee. While attempting to start the vehicle, a loud ticking noise emerged from the engine compartment. The vehicle was taken to an independent mechanic who determined that the engine failed and needed replacement. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 173,000.

Filed Incident EngineNHTSA 11151744
LightsBrakes

Brake lights, running lights, tail lights, turn signals dont work. Sitting still or moving.

Filed Incident Exterior lighting · Service brakesNHTSA 11149844

Jeep Cherokee: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20011,111810528BrakesF
20001,829713657BrakesF
19992,004816533BrakesF
199801100-A
19971,3801015625Fuel systemF
1996450105727BrakesF
All Cherokee years

2000 Jeep Cherokee vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2000 Jeep Cherokee

Does the 2000 Jeep Cherokee have any recalls?

Yes - NHTSA lists 7 recalls for the 2000 Jeep Cherokee: headlights (May 2009); exterior lighting (April 2009); exterior lighting (July 2006); exterior lighting (March 2006) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2000 Jeep Cherokee?

By the complaints owners filed with NHTSA, the most common problem areas are the brakes (546), engine & cooling (277), seats & seat belts (223).

How many complaints has the 2000 Jeep Cherokee had?

1,829 complaints have been filed with NHTSA, the first on September 8, 1999 and the latest on December 6, 2025. Of these, 136 describe a crash and 57 a fire, and together they report 118 injuries and 2 deaths.

Is the 2000 Jeep Cherokee a reliable vehicle?

Its Safety Index is 3 out of 100 (grade F: far more problems than a typical Jeep Cherokee year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Jeep Cherokee years have the most complaints?

2014 (2,652), 1999 (2,004), 2000 (1,829). See every Jeep Cherokee year compared.

What should I do if my 2000 Jeep Cherokee has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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