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1973-2026 · 40 model years

Jeep Cherokee Problems by year

Owners have filed 19,542 complaints about the Jeep Cherokee across 40 model years, and it has 100 recalls. The 2014 has the most complaints once its age is allowed for (2,652), while 1973, 1978, 1980 have far fewer than a typical year. The most reported problem area is the transmission & drivetrain, followed by the engine & cooling.

Most complaints for its age20142,652 complaints · 13 recallsSee the 2014
Complaints
19,542
Recalls
100
Crashes
1,126
Fires
364
Injuries
830
Deaths
34

Cherokee complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
202610400Fuel systemC
20233110Transmission & drivetrainA
202252330Transmission & drivetrainB
20211844104Transmission & drivetrainD
2020338397Transmission & drivetrainF
20191,686114019Transmission & drivetrainF
20186927115Transmission & drivetrainF
20171,3436246Transmission & drivetrainF
20161,41593715Transmission & drivetrainF
20151,794114529Transmission & drivetrainF
20142,652135616Transmission & drivetrainF
20011,111810528BrakesF
20001,829713657BrakesF
19992,004816533BrakesF
199801100-A
19971,3801015625Fuel systemF
1996450105727BrakesF
199561211919Body, doors & structureF
199452795312Body, doors & structureF
199342175011BrakesF
19921175196BrakesC
199124291510BrakesD
199028391712BrakesD
198919161217BrakesD
198898446Acceleration & cruise controlB
198757947Acceleration & cruise controlB
198621831Seats & seat beltsA
198519721Seats & seat beltsA
19847711Seats & seat beltsA
19830100-A
19820200-A
19811200Seats & seat beltsA
19801300Wheels & tiresA
19790200-A
19781200BrakesA
19770100-A
19760400-A
19750500-A
19740300-A
19731000BrakesA

Most common Cherokee problems

Jeep Cherokee recalls 100

Latest Cherokee complaints

2019 Jeep CherokeeTransmission & drivetrain

The PTU failed and had to be replaced. We had to wait 6+ weeks for a replacement part due to the high demand for the part because so many of these vehicles have had failures. There is a recall on this part for other Jeep Cherokees but not this particular model. I believe the recall should be investigated for a wider problem to include this Jeep model. Thank you

Filed Incident Power trainNHTSA 11777465
2020 Jeep CherokeeTransmission & drivetrain

In late September 2026 the SVC 4WD drive light came on. It went off the next morning and remained off for another week. A week later the light came back on and accompanied by a loud grinding noise from the engine area. I took it to Golling in Detroit and they diagnosed it as a failure of the PTU currently under recall without a fix. They charged me $210 and said it would be reimbursed later after the remedy is developed. Interestingly they did give me a quote of $4,600 to replace the existing PTU with a...

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used PTU. I had to remove the broken car from their lot before a storage feel kicked in and was told that all I could do was rent a car at my own expense until the repair was developed. They also said I would eventually be reimbursed for that after the recall was developed. Considering the recall came out in May and no updates on the timeline to remedy it have been forwarded I am skeptical that these reimbursements will actually come to fruition.

Filed Incident Power trainNHTSA 11777193
2021 Jeep CherokeeTransmission & drivetrain

Subject: Unreasonable Delay in Safety Recall Remedy (NHTSA Recall 26V-290 / FCA Recall 40D) - Request for Regulatory Intervention & Repurchase Enforcement I am the registered owner of a 2021 Jeep Cherokee (Current Odometer: 52,289 miles / 84,151 km). On May 7, 2026, FCA US LLC (Stellantis) issued Safety Recall 40D (NHTSA Campaign Number 26V-290) regarding a critical defect in the two-speed Power Transfer Unit (PTU). According to the recall notice, internal failure of the PTU can cause an unexpected and...

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unrecoverable loss of motive power at any speed or allow the vehicle to roll away while in PARK, posing an extreme safety hazard to occupants and bystanders. As of November 11, 2026 - more than six (6) months after the recall was announced - the status remains "Recall Incomplete, remedy not yet available." FCA US has failed to provide any parts, repair timeline, or interim safety solution. Due to this severe, unresolved safety defect, I was forced to park and place the vehicle into paid storage on September 13, 2026, as it cannot be safely operated or flat-towed behind my motorhome. The vehicle remains intact and available for inspection upon request. Under the National Traffic and Motor Vehicle Safety Act (49 U.S.C. § 30120), a manufacturer is required to remedy a safety defect within a reasonable time, or replace/repurchase the vehicle. Leaving a vehicle inoperable and hazardous for over half a year violates federal safety standards. I am filing this formal complaint to document FCA US's failure to provide a timely remedy and to support my formal demand for a manufacturer repurchase (buyback) of this defective vehicle.

Filed Incident Power trainNHTSA 11777186
2019 Jeep CherokeeTransmission & drivetrain

The 4 wheel drive is not usable. The vehicle is available and has been inspected by the dealership. The dealership stated the vehicle could become totally disabled at anytime. There is a " 4 wheel drive unavailable " warning lamp on instrument cluster and when it appeared the vehicle was taken to the dealership for service. I have now been waiting since 09/04/26 for the part they ordered and said would take 5 weeks. I have just been informed it will not be available until 12/11/26. Vehicle had 39,956 miles when examined.

Filed Incident Power trainNHTSA 11777090
2019 Jeep CherokeeVisibility & wipers

While sitting in my car; my rear (trunk) windshield broke. I had the rear and front windshield on. all of the sudden the rear windshield shattered. I was sitting in the ER parking lot at OSF St. James Hospital in Pontiac, IL. I was aked my my step-father to call the non-emergency number for the local police. He said that by doing that the would be able to review the cc camera's from the Hospital and see if there was something that fell on it. When the officers arrived (2 separate units); one of the officers went...

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in view the recording while the second officer gather information about the incident. One of the officers said that he had experienced another similar incident years back with the same results. He also stated that his wife owned the same vehicle as me and was worried if there was a recall for the rear window defrost. When I called my insurance to report the incident they told me that that particular issue was not covered by my policy. and suggested to check for recalls regarding my particular vehicle. I did not see one. however I wonder if there are more incidents like this one that requires an investigation. I have a police report number

Filed Incident VisibilityNHTSA 11777071
2019 Jeep CherokeeTransmission & drivetrain

We had a crack in the rear passenger side differential assembly and were told it was unsafe to drive. We had it replaced for about $4500 and were denied reimbursement or financial help from Stellantis. After the repair, we were still experiencing noise issues and were later told that we need to have the drivetrain assembly replaced and were quoted around $2,000 for that work. We found from online research that both problems are related and that it is common in 2019 Jeep Cherokee Ltd. Again we were denied any assistance from Stellantis.

Filed Incident Power trainNHTSA 11776978

Questions about the Jeep Cherokee

Which Jeep Cherokee years have the most problems?

By the number of complaints owners filed with NHTSA: 2014 (2,652), 1999 (2,004), 2000 (1,829). Allowing for how long each has been on the road, the 2014 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Jeep Cherokee years have the fewest complaints?

Among model years that have been on the road for at least three years, 1973, 1977, 1979 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Cherokee years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Jeep Cherokee problems?

Across every model year, owners report problems with the transmission & drivetrain (6,532), engine & cooling (3,289), brakes (3,288) most often.

How many recalls does the Jeep Cherokee have?

NHTSA lists 100 recalls across all Jeep Cherokee model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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