- The problem
- Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
- The risk
- A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
- The fix
- Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Vehicle safety record
2017 Jeep Cherokee Problems, complaints & recalls
Owners have filed 1,343 complaints about the 2017 Jeep Cherokee with NHTSA, most often about the transmission & drivetrain (654) and the electrical system (342). Those complaints describe 24 crashes, 6 fires and 27 injuries. It is covered by 6 recalls, the latest in January 2025 for the power train. For comparison, the 2016 has 1,415 and the 2018 has 692.
NHTSA data checked
FFar more problems than a typical Cherokee year, for its age
#5 most complained-about 2017 vehicle
- Complaints
- 1,343
- Recalls
- 6
- Crashes
- 24
- Fires
- 6
- Injuries
- 27
- Deaths
- 0
Most common 2017 Jeep Cherokee problems
Share of all 1,343 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2017 Jeep Cherokee recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
- The risk
- A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
- The fix
- FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
- The problem
- Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
- The risk
- A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
- The fix
- FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
- The problem
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- The risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- The fix
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- The problem
- Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
- The risk
- The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
- The fix
- Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
- The problem
- Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
- The risk
- If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.
- The fix
- Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.
What owners say
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1,343 complaints about the 2017 Jeep Cherokee
Newest first, as filed with NHTSA by owners. Page 1 of 54.
The contact owns a 2017 Jeep Cherokee. The contact stated that while driving 40 MPH, the vehicle started jerking. Additionally, the 4WD warning light was illuminated. The vehicle was towed to an independent mechanic, where the failure was associated with NHTSA Campaign Number: 26V290000 (Power Train); however, the VIN was not included in the recall. The dealer was contacted. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 153,000.
I am reporting a serious safety concern involving my 2017 Jeep Cherokee, VIN [[redacted]], involving suspected Power Transfer Unit (PTU) failure. The vehicle has experienced drivetrain-related issues, fluid leakage underneath the front/middle of the vehicle, and an illuminated Service 4WD warning light. The vehicle has been evaluated by multiple repair facilities in [[redacted]], and PTU replacement has been identified as necessary. I am concerned about the potential for drivetrain binding, wheel locking, and...
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loss of vehicle control. Other Jeep Cherokee owners have reported similar PTU failures, including incidents involving wheels locking while driving. These reports raise concerns about a potentially widespread safety defect. I contacted Jeep Customer Care on [redacted], under case numbers [redacted] and [redacted], requesting assistance with PTU replacement. Jeep denied coverage based on my vehicle's VIN, despite the reported symptoms and safety concerns. On [redacted], Firestone provided a repair estimate of $7,143. I was also informed that the replacement PTU is on manufacturer backorder due to high demand. I have incurred more than $500 in rental vehicle expenses while attempting to address this issue. I am requesting that NHTSA investigate whether premature PTU failure in 2017 Jeep Cherokee vehicles presents a safety defect, particularly concerning potential wheel locking and loss of vehicle control. I am also requesting review of existing recalls, manufacturer knowledge, and whether additional safety action is warranted. I can provide repair estimates, diagnostic reports, photographs, and Jeep correspondence. Contact: [[redacted]] Phone: [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The power brake booster malfunctioned, losing power brakes, greatly increasing stopping distance. Vehicle has 92000 miles on it.
The contact owns a 2017 Jeep Cherokee. The contact stated that while driving, the message "Service 4WD" was displayed. The vehicle was taken to the dealer, where it was diagnosed that the power transfer unit (PTU) failed and needed to be replaced. In addition, the contact was informed that during a previous recall repair, an incorrect part number part was installed on the vehicle. The contact was informed that the repair was covered under warranty. The contact stated that the dealer and the manufacturer were in discussion on how to resolve the issue. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
Service 4 wheel drive light came on vehicle loss of power unsafe to drive. Vehicle is currently at Westbrook Jeep dealership i. WESTBROOK MAINE waiting on new PTU part on backorder
The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at 45 MPH, the "Service 4WD" warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with PTU failure. The contact was informed that the PTU needed to be replaced. The dealer was contacted and made aware of the failure. The contact was informed that the failure was a known issue with the vehicle. In addition, the contact was informed by the independent mechanic and the dealer that the parts were...
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on back order. The manufacturer was contacted and made aware of the failure. The contact was informed of an unknown recall; however, the VIN was not under recall. The failure mileage was approximately 75,000.
Hello, I am writing to follow up on an issue I reported a month ago regarding an unaddressed recall on my 2017 Jeep Cherokee. The vehicle is currently not drivable due to significant consequential damage to the transmission caused by a failed Power Transfer Unit (PTU). I purchased this vehicle nine months ago at 51,000 miles and have driven it fewer than 5,000 miles since. The PTU failure has led to the following severe mechanical issues: - Stripped Transmission Output Shaft: Due to wear on the differential...
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input splines (associated with NHTSA Recall 20V343 / Manufacturer Recall W47), the transmission's output shaft has been stripped. Consequently, replacing the PTU alone will not resolve the issue, and the transmission requires repair or replacement. - Debris Contamination: Metallic shavings from the damaged PTU gears have entered the interconnected mechanical linkages of the gearbox. - Loss of Power and Park Function: The internal break caused the transmission to disengage from the differential, resulting in a loss of motive power and a complete failure of the PARK function, creating a roll-away hazard. Given that this critical recall was never performed prior to these failures, I request that this matter be escalated and addressed immediately. Please let me know the next steps for resolving this issue and covering the required repairs.
There was a leak in my trunk that completely shorted out my electric parking break module. My safety and others safety were put at risk because the emergency break was turning on automatically and I could not control it. I noticed it blinking and quickly pulled into a parking lot where the brake went on. I couldn't move the car at that time it took me a couple attempts to get the emergency brake off. I managed to get the car moving and went right back home where then the emergency brake turned on again. I ended up...
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having to call a tow truck. This easily could've been worse if I made the decision to continue on my route that day because the emergency brake was turning on automatically. I took my car to an auto shop who determined with photo evidence that my electric parking brake module was filled with water. They noted "Shorted module Full of water due to trunk water leak. Needs module replacement and connector repair with reprogram. Trunk leak needs to be addressed." A small warning light appeared on my dashboard when the issue started. There was no prior warning lights or problems with the car. I had just gotten my car inspected a few days prior and passed inspection with no issues. I didn't notice the leak until after my emergency brake stopped working. That's when I began to investigate my car and found water in my spare tire compartment.
I was stopped at a red light. When the light turned green, I took my foot off the brake and pressed the accelerator. bI heard a loud cracking/crushing noise coming from underneath the vehicle. When I tried to accelerate, the Jeep would not shift properly into gear. The engine revved, but the vehicle did not accelerate normally / did not move as it should. The Jeep was essentially no longer able to transmit power normally, so I stopped driving it. The important sequence is: red light-green light-released brake-pressed accelerator-loud cracking/crushing noise underneath-Jeep wouldn't properly engage/shift- engine revved- vehicle accelerated normally.
PTU failed on my 2017 Cherokee Jeep. It should be involved in a recall BUT it is not and I'm paying out of pocket to this repair.
CRITICAL VEHICLE SYSTEM SAFETY & TELEMATICS FAILURES: 1.ELECTRICAL & ELICTRICAL DEFECTS: The vehicle's primary infotainment and factory navigation display module suffers a total software and hardware failure. module suffers a total software and hardware failure. While operating on public roadway, including [[redacted]] entering [[redacted]], the tracking telemetry completely losses spatial orientation. mapping the vehicle floating deep in blue water (Shenango River Lake), dropping road names, and issuing false...
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audible "entering restricted area" alarms furthermore, the screen suffers a total hardware lock that prevents it from engaging automatic night-dimming code, creating a blinding cabin glare that severely obscures forward visibility during night-driving hours ( I must shut screen off). Certified factory diagnostics at [[redacted]] confirmed the unit is frozen on an obsolete version (version 10) that cannot be updated per manufacturer parameters due to legacy 3G lines. 2. BODY & COSMETIC DEFECTS: Extensive, undisclosed road paint slurry/overspray is baked into the wheel wells and lower molding, masking structural trim deterioration. A certified inspection by Tri-City Collision verified that a full body restoration is required-including the total replacement of factory fender flares ,splash shields, and lower texture bumpers-totaling 2,742.75 3.BRAKES & SUSPENSION DEFECTS: Delivered from stagging hub ([[redacted]]) with pre-existing severe front-end mechanical and safety failures, independent certified mechanic at Marstellar Auto had to immediately replace both front rotors and right-front strut assembly to eliminate a dangerous highway driving wobble to restore basic steering stability replaced worn rear rotors as well SUMMARY: the vehicle was marketed as clearly "passing" items 67,87,113, and 116 on dealers active checklist Investigation open with PA AG ([[redacted]]) AND pa dept. OF state ( [[redacted]]_[[redacted]]) I took delivery 7/1/2026 and called Carvana with hours INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was stopped at a red light and once the light turned green my vehicle made a grinding noise and would not go faster than about 15 miles per hour. I pulled through the intersection and over to the side of the road and put my hazard lights on and put the vehicle in park but it wanted to roll while in park so i put the parking brake on. There was no warning lights or messages or other symptoms prior to this failure. I managed to get the vehicle checked at a corner shop and was told the PTU recall is the issue and...
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that it failed and to tow it to the dealership. I towed it to Luther Brookdale Jeep and Dodge in Brooklyn Park, MN and they claim to not know how to fix or even diagnose the problem and are not being forthcoming with any information.
I'm trying to get my car fixed the diagnostic result was that I need a new transfer case as a right now the the waiting time for that part is 8 months and over 700 on backup orders the more I dig in to this part it seems that is an issue with this model, probably should have been a recall on this. Please help me out to see if jeep can help with this problem Thank you [[redacted]] [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact's mother owns a 2017 Jeep Cherokee. While the owner was driving at an undisclosed speed, the vehicle vibrated, and the vehicle was shaking erratically. The "Service 4WD" message was displayed. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to exceed 30 MPH. The vehicle was taken to the dealer, where it was diagnosed with PTU failure. The contact was informed that the PTU needed to be replaced. The vehicle was not repaired. The contact was informed that parts...
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were ordered for the repair. The contact was scheduled a new appointment; however, parts were still not available. The owner received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, parts were unavailable. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 89,117.
The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. There was an abnormal sound coming from the vehicle and the contact pulled over to the side of the road. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who discovered that the skid plate was cracked, and after further inspection, the contact was informed about the PTU recall and referred the contact to the dealer for assistance....
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The vehicle was taken to the local dealer for NHTSA Campaign Number: 25V011000 (Power Train). The vehicle had not been diagnosed or repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 204,000.
The contact owns 2017 Jeep Cherokee. The contact stated that while driving at 70 MPH the vehicle lost automotive power, and the transmission shifted into a lower gear. No warning lights were illuminated, however a message appeared on the instrument panel "Service Shifter". The contact veered off onto the side of the road in order to restart the vehicle. The contact continued to drive the vehicle when shortly after the failure reoccurred. The vehicle was taken to a local dealer where it was diagnosed, and the...
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contact was advised that no failure was found. The contact referenced NHTSA Campaign Number: 25V011000 (POWER TRAIN) as probable cause for the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,801.
The vehicle unprompted shifted into 4wd and lost all propulsion. Revved high, but didn't move. There is a recall that outlines the exact issues I experienced, but my VIN is not covered for a free fix. The recall is NHTSA Recall Campain 25V-011 (jeep campaing 01C) I have a child and the fact that my car broke down with her in it is terrifying. I purchased 4 new tires because I was told it was the tread on the tires was uneven. That wasn't it. Took it to a transmission shop and they couldn't find the issues please we really need help with this and it is not right that it isn't covered. We purchase this vehicle only last year.
The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormal whining sound coming from the vehicle. Additionally, the "Service 4-WD" warning light was illuminated. The vehicle was taken to the dealer, and it was determined that the PTU was failing. The contact was informed that the PTU needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall with a similar description; however, the VIN was not associated with...
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the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The contact stated that the failure had occurred while traveling out of state. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,952.
I dropped off my Jeep at Chris Crain Jeep Hot Springs AR on 7/15/26 due to a recall. At the time I dropped the vehicle off, the 4 wheel drive system was working properly and I had no warning lights on the dash. I always kept the 4 wheel drive in AUTO mode. They called on 7/16/2026 and said they completed the PTU update. I took possession of the Jeep but before I left Cris Crain parking lot I started getting a SERVICE 4 WHEEL DRIVE and noticed the 4WD selector was in SNOW mode. I immediately returned the Jeep to...
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service. They cleared the error and I left again. Within 2 miles the SERVICE 4 WHEEL DRIVE light came on and the selector shifted back to SNOW mode. The selector will no longer work and it is stuck in Snow mode. I immediately returned to their service and left the Jeep. They refuse to fix the problem and the Jeep is undrivable
The contact owns a 2017 Jeep Cherokee. The contact stated that while driving 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed, and the vehicle shut off unexpectedly. The contact pulled over to the right side of the road, turned off, restarted the vehicle, and the vehicle operated as intended. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the power transfer unit needed to be replaced. The...
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vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The contact associated the failure with NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 144,131.
An authorized dealership performed the federal safety (Safety Recall 01C) software update on my 2017 Jeep Cherokee Trailhawk. Two days and 160 miles later, the vehicle suffered a dangerous highway loss of propulsion. This software update failed to protect the physical drivetrain components from catastrophic failure.
The 4WD warning light illuminated on the dashboard of this 2017 Jeep Cherokee (only 67,000 miles). The vehicle was taken to an authorized Jeep dealership, where a technician officially diagnosed a complete mechanical failure of the Power Transfer Unit (PTU). The estimated cost to replace the failed component is approximately $4,000 out of pocket. This vehicle is experiencing the exact same mechanical PTU failure, dashboard warnings, and safety hazards outlined in the manufacturer's existing widespread PTU recalls...
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and warranty extensions (such as campaigns 25V-011, 20V-343 and the XJ1 warranty extension). However, the manufacturer has excluded this specific VIN from coverage. Stellantis was contacted many times directly regarding this issue and stated they could do nothing to assist because the VIN is not currently tied to an active recall campaign. A sudden internal failure of the PTU presents a severe safety risk, as it can cause an unexpected loss of drive power while the vehicle is in motion or create a rollaway hazard when the vehicle is parked. Because this vehicle has the identical manufacturing defect at low mileage, the manufacturer needs to expand the recall parameters to include excluded VINs facing the exact same safety failure. A deposit of $2,700 has already been paid to order the replacement component, and the vehicle has now been waiting for the necessary part for approximately two months with no resolution.
I am having a issue with my ptu on my vehicle unfortunately it's not under the recall but I reach out to jeep customer service they were no help to get this issue and concern resolved I paid for a diagnostic from a jeep dealership and have it stating the ptu is malfunctioning and called back jeep and they said their nothing they can do I will have to pay for it to get repaired since it not under the recall which is not fair due to they knowing their this issue with these vehicles my truck only have about 57,000 miles on it
The contact owns a 2017 Jeep Cherokee. The contact stated while his wife was driving at an undisclosed speed uphill with a grandchild in the vehicle, the vehicle lost drive power and rolled backwards. It was unknown whether a warning light was illuminated. The driver panicked, depressed the brake pedal and shifted into park(P), but the vehicle failed to stop. The driver engaged the parking brake, and the vehicle came to a stop crossway on two opposite lanes. The vehicle was towed to an independent mechanic, where...
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it was diagnosed with PTU failure related to an extended warranty coverage. The vehicle was later towed to the dealer, where it was diagnosed that the PTU had mechanically failed. However, the contact was informed that the warranty could not be honored because no diagnostic trouble code was retrieved. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 150,000.
2017 Jeep Cherokee Trailhawk suffered a Power Transfer Unit failure leading to sudden motive power. Vehicle was pulled over to the side of the road with a narrow shoulder. Exiting the vehicle put driver at risk of being struck by traffic. Driver had to exit the vehicle via the passenger side leading to neck injury. Note Failure of have could have resulted in crash if it had happened earlier. PTU failure confirmed by dealership. Vehicle was under FCA recall O1C NHTSA 25V-011. It should be noted that even though this is a safety issue owners were not told not to drive vehicle, plus the remedy doesn't prevent PTU failure, which can happen without warning in certain conditions.
Jeep Cherokee: every year compared
| Year | Complaints | Recalls | Grade |
|---|---|---|---|
| 2021 | 184 | 4 | D |
| 2020 | 338 | 3 | F |
| 2019 | 1,686 | 11 | F |
| 2018 | 692 | 7 | F |
| 2017 | 1,343 | 6 | F |
| 2016 | 1,415 | 9 | F |
| 2015 | 1,794 | 11 | F |
| 2014 | 2,652 | 13 | F |
2017 Jeep Cherokee vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2017 Jeep Cherokee | 1,343 | 6 | F | |
| 2017 Ford Escape | 2,709 | 4 | F | Compare |
| 2017 Hyundai Tucson | 1,097 | 3 | F | Compare |
| 2017 Subaru Forester | 593 | 1 | F | Compare |
| 2017 Kia Sportage | 404 | 4 | F | Compare |
| 2017 Jeep Compass | 229 | 4 | C | Compare |
| 2017 Mazda CX-5 | 150 | 1 | B | Compare |
| 2017 Volkswagen Tiguan | 77 | 4 | B | Compare |
| 2017 Mitsubishi Outlander | 51 | 6 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2017 Jeep Cherokee
Does the 2017 Jeep Cherokee have any recalls?
Yes - NHTSA lists 6 recalls for the 2017 Jeep Cherokee: power train (January 2025); automatic transmission (April 2023); differential unit (June 2020); wiring (May 2018) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2017 Jeep Cherokee?
By the complaints owners filed with NHTSA, the most common problem areas are the transmission & drivetrain (654), electrical system (342), engine & cooling (265).
How many complaints has the 2017 Jeep Cherokee had?
1,343 complaints have been filed with NHTSA, the first on December 4, 2016 and the latest on November 9, 2026. Of these, 24 describe a crash and 6 a fire, and together they report 27 injuries and 0 deaths.
Is the 2017 Jeep Cherokee a reliable vehicle?
Its Safety Index is 6 out of 100 (grade F: far more problems than a typical Jeep Cherokee year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Jeep Cherokee years have the most complaints?
2014 (2,652), 1999 (2,004), 2000 (1,829). See every Jeep Cherokee year compared.
What should I do if my 2017 Jeep Cherokee has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data