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1996-2016 · 21 model years

BMW 328I Problems by year

Owners have filed 1,706 complaints about the BMW 328I across 21 model years, and it has 28 recalls. The 2011 has the most complaints once its age is allowed for (686). The most reported problem area is the engine & cooling, followed by the electrical system.

Most complaints for its age2011686 complaints · 7 recallsSee the 2011
Complaints
1,706
Recalls
28
Crashes
112
Fires
57
Injuries
87
Deaths
1

328I complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20160200-A
2015126568Engine & coolingF
20141529192Engine & coolingF
20132896279Engine & coolingF
2012144741Engine & coolingF
201168672833Engine & coolingF
20100600-C
20090600-C
20080500-C
20070600-C
20060300-B
20050100-A
20040100-A
20030100-A
20020100-A
20014300Engine & coolingB
2000112762AirbagsF
1999987122AirbagsF
199826030Electrical systemF
199735040Electrical systemF
199634030Engine & coolingF

Most common 328I problems

BMW 328I recalls 28

Air bags: head

25V871000851 vehicles affected

BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive)...

Latest 328I complaints

2015 BMW 328IFuel system

A certified BMW technician officially diagnosed my 2015 BMW 328i with an active plastic fuel tank leak. This leak is covered under BMW Service Bulletin SIB 01 03 22 (the 15-year/150,000-mile extended warranty). However, the dealership and BMW North America stated the replacement fuel tank is on an indefinite backorder. They are refusing to provide a safe loaner or a rental car while the component is unavailable. As a result, I am being forced to either drive a volatile vehicle with an active liquid fuel and vapor leak - which is a severe fire hazard - or be left stranded without transportation due to a manufacturer component defect.

Filed Incident Fuel / propulsion systemNHTSA 11777069
2013 BMW 328IEngine & coolingElectrical systemFire

The contact owned a 2013 BMW 328i. The contact stated that while driving through a drive-thru, smoke and flames emerged from underneath the hood. The fire department arrived on the scene and extinguished the fire. The vehicle was towed to a local tow yard. The contact stated that the vehicle was purchased eight days prior to the failure. The contact researched and discovered an unrepaired recall associated with the VIN. The VIN was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was deemed a total loss. The failure mileage was approximately 150,000.

Filed Incident Engine and engine cooling · Electrical systemNHTSA 11775168
2011 BMW 328ITransmission & drivetrainEngine & coolingFuel system

Dealership performed VANOS bolt replacement recall on 2011 BMW 328i. Vehicle has 63K miles and is otherwise in excellent condition. Post recall, vehicle experiences unstable idle with rpm dipping low when stopped in gear during initial engine warm up period. Issue stabilizes somewhat but not completely gone once engine is at operating temperature. This is a safety issue with engine surging, hesitating, and potentially stalling when stopped at stoplight or intersections.

Filed Incident Power train · Engine · Fuel / propulsion systemNHTSA 11775156
2011 BMW 328IAcceleration & cruise controlCrash

The contact owns a 2011 BMW 328I. The contact stated that while coming to a stop the brake pedal was depressed; however, after releasing the brake pedal, the vehicle independently accelerated. The contact stated that on a separate occasion while coming to a stop in front of a garage, the brake pedal was slightly released and the vehicle accelerated independently and crashed into the garage door. The manufacturer was notified of the failure. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The failure mileage was 65,000.

Filed Incident Vehicle speed controlNHTSA 11774260
2011 BMW 328IElectrical systemFire

VIN [[redacted]] 2011 BMW 328i 4dr. Disabled widow, and on [[redacted]] while driving with my 3 minor children in vehicle, vehicle attempted to stall/loss of complete electrical power, smoke from trunk/rear seat. After stopping, got the trunk opened and discovered that the Battery Safety Terminal (BST) box and Battery Distribution Box in my trunk was on fire. After researching, it came to my attention that this incident matches NHTSA Recall 13V-044 (positive battery cable to fuse box stall/loss) and 2012 battery...

Read the full complaint

cable fire recall (1.3M BMW 5/6/3 series - BMW stated "can result in electrical malfunction, failure to start and, in some cases, to charring or fire") re-expanded 2019. Obviously, I contacted BMW, and to say I was surprised at the complete lack of support, respect and help with this incredibly important and serious matter, would be an understatement. BMW NA rep 'Eddie' closed my case on Oct 21 (after telling me 2 days, yet waiting over a week, mind you) citing salvage/total loss, absolutely refused inspection and then with attitude, REFUSES to give me a supervisors info, told me he's not allowed to give me any info in order to speak to anyone higher up, that he can pass along my info and if they WANT to, then THEY can contact ME. TN Certificate of Title [[redacted]] issued 07-31-2026 shows CLEAN title Remarks: Actual Mileage only, no brand. IF the title is/was salvaged, it was absolutely not disclosed by private seller at sale [[redacted]], nor stated on my title. Retaining burnt BST box and battery distribution box. Safety fire with children. Request investigation. Absolutely disgusted with the behavior from the BMW rep, 'Eddie' Just completely careless and not even acknowledging how terribly close this came to ENDING THE LIVES of my 3 children and I. This has completely traumatized my daughter, as she felt the heat through the right of the backseat. Literal nightmares for her and crying if I even mention the car now. Incredibly difficult. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical systemNHTSA 11773668
2014 BMW 328ISteering

The contact owns a 2014 BMW 328I. The contact stated that while driving, the steering wheel failed to turn in the intended direction. The contact stated that the vehicle was uncontrollable and the malfunction warning light was illuminated. The dealer was contacted by phone and made aware of the failure. The vehicle was towed to the dealer, where it was diagnosed with detached steering bolts. The contact was informed that the steering bolts needed to be replaced. The manufacturer was contacted and made aware of the failure. The contact was informed that the repair was not covered under the recall. The failure mileage was approximately 120,321.

Filed Incident SteeringNHTSA 11770185

Questions about the BMW 328I

Which BMW 328I years have the most problems?

By the number of complaints owners filed with NHTSA: 2011 (686), 2013 (289), 2014 (152). Allowing for how long each has been on the road, the 2011 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which BMW 328I years have the fewest complaints?

Among model years that have been on the road for at least three years, 2002, 2003, 2004 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other 328I years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common BMW 328I problems?

Across every model year, owners report problems with the engine & cooling (769), electrical system (388), airbags (292) most often.

How many recalls does the BMW 328I have?

NHTSA lists 28 recalls across all BMW 328I model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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