Vehicle safety record

2013 BMW 328I Problems, complaints & recalls

Owners have filed 289 complaints about the 2013 BMW 328I with NHTSA, most often about the engine & cooling (145) and the electrical system (70). Those complaints describe 27 crashes, 9 fires and 18 injuries. It is covered by 6 recalls, the latest in November 2026 for the connectors / plugs / receptacles. For comparison, the 2012 has 144 and the 2014 has 152.

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NHTSA data checked 15 hours ago

1/100Safety Index

FFar more problems than a typical 328I year, for its age

#53 most complained-about 2013 vehicle

Complaints: 289
Recalls: 6
Crashes: 27
Fires: 9
Injuries: 18
Deaths: 0

Most common 2013 BMW 328I problems

Share of all 289 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2013 BMW 328I recalls 6

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Electrical system: connectors / plugs / receptacles

26V733000Nov 4, 2026720,796 vehicles affected

Park outside

The problem: BMW of North America, LLC (BMW) is recalling certain 2012-2016 3 Series, 5 Series, Z4, 2012-2015 X1, 2013-2017 X3, 2015-2016 4 Series Gran Coupe, 2 Series Convertible, 2014-2016 328xi Gran Turismo, 2 Series Coupe, 4 Series Convertible, 3 Series Coupe, 3 Series Sportswagon, 2015-2018 X4, and 2016-2018 X5 xDrive40e vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
The risk: A short circuit increases the risk of a fire.
The fix: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. The remedy is currently under development. Owner notification letters are expected to be mailed in December 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 25, 2026. This recall replaces NHTSA recall number 24V608. Vehicles already repaired under the previous recall will need to have the new remedy completed.

Engine and engine cooling: pump

24V608000Aug 14, 2024720,796 vehicles affected

The problem: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
The risk: An electrical short increases the risk of a fire.
The fix: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Air bags: inflator module

20V017000Jan 15, 202059,965 vehicles affected

The problem: BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Exterior lighting

15V520000Aug 17, 20157,727 vehicles affected

The problem: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
The fix: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].

Service brakes: hoses, lines / piping, and fittings

14V627000Oct 7, 20148,988 vehicles affected

The problem: BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.
The risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
The fix: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.

Service brakes: vacuum

13V454000Sep 26, 201376,191 vehicles affected

The problem: BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
The risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
The fix: BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at [email protected].

What owners say

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289 complaints about the 2013 BMW 328I

Newest first, as filed with NHTSA by owners. Page 1 of 12.

Engine & coolingElectrical systemFire

The contact owned a 2013 BMW 328i. The contact stated that while driving through a drive-thru, smoke and flames emerged from underneath the hood. The fire department arrived on the scene and extinguished the fire. The vehicle was towed to a local tow yard. The contact stated that the vehicle was purchased eight days prior to the failure. The contact researched and discovered an unrepaired recall associated with the VIN. The VIN was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was deemed a total loss. The failure mileage was approximately 150,000.

Brakes

I was at the John Wayne Airport, going from the arrivals to departures. I had a lot of stop and go traffic, and when I was going down toward the bottom, my brakes failed. I kept pumping them to try and stop but they were not working. I saw an empty area where the car rental returns were and I was able to pull over and come to a stop. I was very lucky that there was a spot to pull over, I used the emergency brake as well when I finally came to a stop. I want the brake system to be looked into. After seeing the other complaints regarding the exact situation, I do not understand why this was not looked into before I got this car.

Transmission & drivetrainAirbags

The contact owns a 2013 BMW 328I. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The drivetrain and passenger's side air bag warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact turned off and restarted the vehicle; however, the failure reoccurred. The contact stated that the vehicle failed to accelerate above 25 MPH and the vehicle was shaking erratically. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 174,775.

Transmission & drivetrainEngine & cooling

2013 BMW 328i, N20 engine. Timing chain guide assembly and oil pump drive chain failed catastrophically. Vehicle is available for inspection, however the authorized BMW dealership has already made clear they will accept no responsibility, and I would bear the expense of towing it two hours to their facility. The failure is a known issue with a class action case, but BMW took no responsibility, and falsified information stating the vehicle showed no signs of an issue when I brought my vehicle in for inspection. ...

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Eighteen months before failure, steam came from the engine compartment on a humid day, later connected to the water pump electrical connector recall. Following this, the vehicle ran consistently hotter than normal and lost noticeable power. Twelve months before failure, an intermittent oil pressure warning began triggering under load at highway speeds, particularly on inclines above 70mph. I brought the vehicle to Sandia BMW in Albuquerque, NM and reported all symptoms when I was contacted by them for the recall. The service advisor falsely claimed elevated operating temperature was optimal, suspected a faulty sensor, and returned the vehicle without offering further diagnosis or making me aware of the impending issue, all classic signs of the engine faults. Eight weeks later, the oil pressure light activated on a highway, followed immediately by a drivetrain malfunction warning, a violent grinding sound, and complete loss of power. The vehicle was towed and has not restarted since. I contacted BMW of North America's recall line. A case was opened and an advocate stated BMW would accept no responsibility because the class action was closed and I'mpast 70K miles. I raised the dealership's direct culpability. The advocate stated a dealership representative would contact me. No call was ever received. This failure is consistent with BMW Service Bulletin SI B11 03 17. A engine safety recall is warranted regardless of age to protect the public.

Fuel system

The contact owns a 2013 BMW 328I. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a hole on top of the fuel tank. The contact was informed that the fuel tank needed to be replaced. In addition, the contact was informed that the failure was a known failure with the vehicle. The contact stated that the manufacturer had previously initiated an extended warranty coverage for similar vehicles; however, the repair was not covered under the Extended Warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 56,910.

Engine & coolingElectrical system

The contact owns a 2013 BMW 328i. The contact stated that while driving at an undisclosed speed, the engine overheated, and multiple warning lights were illuminated. The contact then stated that the vehicle lost power and would not restart. The vehicle was towed to an independent mechanic, where it was diagnosed that the water pump and electrical plug connector had failed and needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 24V608000 (Engine and...

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Engine Cooling, Electrical System). The vehicle was taken to the dealer, where it was not diagnosed or repaired. The contact requested reimbursement for the cost of the repair that was performed prior to the safety recall, but the dealer informed the contact that the reimbursement claim was denied. The manufacturer was made aware of the failure, and the manufacturer also denied the reimbursement claim. The approximate failure mileage was 89,565.

Engine & coolingElectrical system

See attached document for complaint. I am writing in reference to the recall on my 2013 BMW-328xi. The vin number is. The recall is for the water pump electrical connector. My water pump failed May 2024. I went to an independent repair service center that specializes in BMW repair, which in turn was the closest service center to where the vehicle broke down. I paid out of pocket for the repair. Now there is a recall on this part, I would appreciate reimbursement for the charges. I am enclosing a copy of the invoice.

AirbagsSeats & seat belts

Passenger Restraint system malfunction for the front passenger seat. This may not trigger the airbag for a passenger sitting in the front if a collision occurs and can seriously injure someone. This problem appears to be very common with BMW models within this timeframe. All over car forums and youtube videos, some videos with over 100k views per video. I am not sure how BMW has not recalled this safety issue as it seems to linger throughout many of their models for many years. As soon as the malfuction occured\, the warning sign and lamp lights did flash on.

Engine & cooling

The contact owns a 2013 BMW 328I. The contact's daughter stated that while driving at an undisclosed speed, there was smoke coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); and the vehicle was taken to the dealer to have the water pump replaced. The contact was informed by the dealer after the repaired that the valve cover gasket had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 123,000.

Engine & cooling

See attached document for complaint.

Engine & coolingElectrical system

See attached document for complaint.

Electrical system

Recall was issued in August 2024 and there is yet to be a fix/remedy

Engine & cooling

MY 2013 BMW 328 NON TURBO experienced an all of a sudden warning that the temperature was high even though the temp gauge did not show. Car was pulled over and towed to repair shop. Broken VANOS bolts were discovered and car made a load noise when run.

Electrical system

Dropped off my BMW on June 17 for a water pump recall 24V-608 for wiring harness connector issue and the dealer did indeed discover corrosion and damage to the water pump which could cause a thermal event or a fire. However, they repaired 1 single strand of wire by replacing a pin and not the entire connector or the water pump. Furthermore, I was charged $197 for that damaged wire saying even though the wire was corroded, I had to pay to repair that to do the recall which was to put a plastic sheath over the wiring.

Engine & coolingElectrical system

The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Fuel system

Fuel leak from factory fuel pump housing

Engine & coolingElectrical system

The contact owns a 2013 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine & coolingElectrical system

The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine & coolingElectrical system

The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Electrical system

BMW has not provided a timely solution for the latest recall dated 8/2024.

Electrical system

It has been over a year since I received the first recall notice for my vehicle, and I am continuing to receive notices from BMW that state there is no remedy available. This recall has the potential to create premature depreciating damage to my financial asset as well as serious safety risks myself and my family. I would like to know what kind of alternative remedy BMW has to offer me, since no repair has been offered in a timely manner.

Engine & coolingElectrical system

The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine & coolingElectrical system

The contact owns a 2013 BMW 328I. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump and water pump connector. The contact was advised to discontinue driving the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); the VIN was...

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included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The failure mileage was 201,000. VIN tool confirms parts not available.

Electrical systemEngine & coolingFuel system

Dear NHTSA, I am submitting this complaint regarding a serious safety issue with my [Your BMW Model & Year]. My vehicle was recalled due to an issue with the engine coolant pump, which could lead to a short circuit and, in rare cases, a fire. •The recall was issued over a month ago, but BMW has not provided a solution or a repair date. •On March 26th, 2025, I visited an authorized BMW service center for an oil change and to address the recall, but they informed me that the necessary parts were not available and...

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gave no timeline for the repair. •For the past three weeks, white smoke has been coming from the hood, and there is a noticeable burning smell. •I have a video documenting this issue. •My vehicle is in active use, and the problem is getting worse daily, increasing the risk of engine failure or fire. BMW's delay in addressing this recall is putting my safety and the safety of others at risk. I request immediate action to ensure that BMW prioritizes this repair and prevents further damage to my vehicle. I would appreciate your urgent attention to this matter. Please let me know how I can proceed with this complaint. Best regards, Name: [[redacted]] Phone: [[redacted]] Vin Number : [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical systemEngine & cooling

The vehicle's manufacturer (BMW) has failed to remedy a potentially lethal safety recall in a timely manner.

BMW 328I: every year compared

'96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 289'13 '14 '15 '16

Year	Complaints	Recalls	Crashes	Fires	Top problem	Grade
2016	0	2	0	0	-	A
2015	126	5	6	8	Engine & cooling	F
2014	152	9	19	2	Engine & cooling	F
2013	289	6	27	9	Engine & cooling	F
2012	144	7	4	1	Engine & cooling	F
2011	686	7	28	33	Engine & cooling	F
2010	0	6	0	0	-	C
2009	0	6	0	0	-	C

All 328I years

2013 BMW 328I vs rivals

Vehicle	Complaints	Recalls	Crashes	Grade
2013 BMW 328I	289	6	27	F
2013 BMW 328I Xdrive	316	0	29	D	Compare
2013 BMW 335I	65	2	7	F	Compare
2013 BMW 335I Xdrive	65	0	7	D	Compare
2013 BMW 128I	39	3	1	F	Compare
2013 BMW 335IS	25	1	2	F	Compare
2013 BMW 135I	15	2	0	D	Compare
2013 BMW 135IS	15	0	0	F	Compare
2013 BMW 320I	9	3	1	F	Compare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

Questions about the 2013 BMW 328I

Does the 2013 BMW 328I have any recalls?

Yes - NHTSA lists 6 recalls for the 2013 BMW 328I: connectors / plugs / receptacles (November 2026); pump (August 2024); inflator module (January 2020); exterior lighting (August 2015) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2013 BMW 328I?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (145), electrical system (70), airbags (43).

How many complaints has the 2013 BMW 328I had?

289 complaints have been filed with NHTSA, the first on December 25, 2012 and the latest on November 2, 2026. Of these, 27 describe a crash and 9 a fire, and together they report 18 injuries and 0 deaths.

Is the 2013 BMW 328I a reliable vehicle?

Its Safety Index is 1 out of 100 (grade F: far more problems than a typical BMW 328I year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which BMW 328I years have the most complaints?

2011 (686), 2013 (289), 2014 (152). See every BMW 328I year compared.

What should I do if my 2013 BMW 328I has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked 15 hours ago. Complaints are owners' own reports and are not verified. How we use the data

2013 BMW 328I Problems, complaints & recalls

Most common 2013 BMW 328I problems

2013 BMW 328I recalls 6

What owners say

289 complaints about the 2013 BMW 328I

BMW 328I: every year compared

2013 BMW 328I vs rivals

Own a 2013 BMW 328I? Share your experience.

Questions about the 2013 BMW 328I