Vehicle safety record

2015 BMW 428I Problems, complaints & recalls

Owners have filed 78 complaints about the 2015 BMW 428I with NHTSA, most often about the engine & cooling (37) and the electrical system (35). Those complaints describe 10 crashes, 4 fires and 7 injuries. It is covered by 6 recalls, the latest in November 2026 for the connectors / plugs / receptacles. For comparison, the 2014 has 0 and the 2016 has 0.

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NHTSA data checked 23 hours ago

6/100Safety Index

FFar more problems than a typical 428I year, for its age

#124 most complained-about 2015 vehicle

Complaints: 78
Recalls: 6
Crashes: 10
Fires: 4
Injuries: 7
Deaths: 0

Most common 2015 BMW 428I problems

Share of all 78 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2015 BMW 428I recalls 6

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Electrical system: connectors / plugs / receptacles

26V733000Nov 4, 2026720,796 vehicles affected

Park outside

The problem: BMW of North America, LLC (BMW) is recalling certain 2012-2016 3 Series, 5 Series, Z4, 2012-2015 X1, 2013-2017 X3, 2015-2016 4 Series Gran Coupe, 2 Series Convertible, 2014-2016 328xi Gran Turismo, 2 Series Coupe, 4 Series Convertible, 3 Series Coupe, 3 Series Sportswagon, 2015-2018 X4, and 2016-2018 X5 xDrive40e vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
The risk: A short circuit increases the risk of a fire.
The fix: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. The remedy is currently under development. Owner notification letters are expected to be mailed in December 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 25, 2026. This recall replaces NHTSA recall number 24V608. Vehicles already repaired under the previous recall will need to have the new remedy completed.

Engine and engine cooling: pump

24V608000Aug 14, 2024720,796 vehicles affected

The problem: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
The risk: An electrical short increases the risk of a fire.
The fix: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Air bags: inflator module

24V527000Jul 11, 20241,145 vehicles affected

The problem: BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
The fix: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Air bags: side / window

24V288000Apr 24, 20245,761 vehicles affected

The problem: BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
The risk: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
The fix: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Fuel system: fuel pump

15V189000Mar 31, 201518,054 vehicles affected

The problem: BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
The risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
The fix: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.

Air bags

15V148000Mar 13, 20152,067 vehicles affected

The problem: BMW of North America, LLC (BMW) is recalling certain model year 2015 428i Convertible, 428i xDrive Convertible, 435i Convertible, and 435i xDrive Convertible vehicles manufactured October 22, 2014, to February 27, 2015. Due to a programming error, the driver's front air bag deployment timing may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
The risk: If the driver's front air bag deployment timing is incorrect, there is an increased risk of personal injury in the event of a vehicle crash.
The fix: BMW will notify owners, and dealers will reprogram the air bag control module with corrected software version, free of charge. The recall began May 11, 2015. Owners may contact BMW customer service at 1-800-525-7417.

What owners say

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78 complaints about the 2015 BMW 428I

Newest first, as filed with NHTSA by owners. Page 1 of 4.

Other & unknown

The moon roof glass while driving exploded unexpectedly.

Engine & cooling

The contact owns a 2015 BMW 428i. The contact stated that upon starting the vehicle in colder weather conditions, there was an abnormal clicking sound coming from under the hood. The contact stated that the failure posed a potential safety risk while commuting long distances. Upon further investigation, the contact associated the failure with BMW Lawsuit Case: 17-CV-07386. The manufacturer was notified of the failure by phone, and a case was filed. The failure mileage was approximately 77,000.

Engine & cooling

The contact owns a 2015 BMW 428I. The contact stated that while driving approximately 29 MPH, the vehicle started to overheat and experienced reduced power, and there was smoke coming from under the hood. The contact stated that there were unknown warning lights illuminated. The contact was able to drive to the residence. Additionally, while driving at 40 MPH, the failure recurred, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not contacted. The failure mileage was unknown.

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact discovered that the water pump was continuously running after the vehicle was turned off. The contact referenced and associated the failure with NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the VIN was not included. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 118,357.

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact stated that while the vehicle was parked, while attempting to start the vehicle, it failed to start. The contact stated that the vehicle eventually started. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant pump failure. The contact was informed that the coolant had been continuously running, causing the battery to completely drain. The contact was informed that the battery needed to be replaced, the radiator needed to be flushed, and...

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the repair of a small oil leak was needed. The vehicle was repaired. The VIN was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). While driving to the dealer, the loss of communication with the coolant pump warning light illuminated. The contact was informed that the coolant pump had passed the inspection and did not need to be replaced. The contact was informed that the shield was installed as per the recall. The contact stated that upon retrieving the vehicle from the dealer, the battery was completely drained. The contact was informed that the battery needed to be replaced. The dealer was informed that the battery was replaced three weeks prior. The contact requested that the dealer replace the coolant pump according to the recall notification, however the request was denied. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact stated that while driving at an undisclosed speed, the coolant warning light intermittently illuminated on several occasions. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The vehicle was taken to a dealer, where it was diagnosed that there was an electrical connector on the water pump that was exposed to water and that the water pump needed to be replaced. The contact stated that the manufacturer had removed the VIN from the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact called the local dealer, who confirmed that recall parts were not yet available and advised the contact to wait for another notification to arrive when parts become available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the issue. The contact had not experienced a failure.

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving 20 MPH, the check engine warning light illuminated, and the messages "Engine Overheated" and "Please Pull Over" were displayed on the instrument panel. The contact replaced the water pump and the thermostat; however, the failure persisted, and the vehicle was taken...

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to an independent mechanic to be diagnosed and the contact was informed that the water pump had failed and needed to be replaced. The water pump and thermostat were replaced; however, the failure persisted, and the engine kept overheating. The vehicle was taken back to the independent mechanic. The water pump and thermostat were replaced. The independent mechanic checked the electrical system. However, no cause for the failure was found. The contact stated that the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Engine & cooling

The contact owns a 2015 BMW 428i. The contact received notification of NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while operating the vehicle, the contact noticed smoke coming from the engine compartment. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 63,000. VIN tool confirms parts not available.

Electrical system

Recall #24V-609. Recall was issued in October 2024. My wife drives this car....BMW has no update. Need it repaired ASAP! Please inquire. Thank you, [[redacted]] [[redacted]] [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact stated while driving at an undisclosed speed, the engine overheated and the vehicle started shaking with the drivetrain malfunction message displayed. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable...

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amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would become available. The failure mileage was approximately 93,000. VIN tool confirms parts not available.

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Airbags

A warning message comes on saying the front passenger air bag sensor is defective. I checked with the BMW dealership and with the used car company I bought the car and "bumper to bumper" warranty. The used car company confirmed the car has a bad sensor but I have to pay $1,100. BMW has had several recalls involving sensors in other models and even problems with the 2015 428i convertible. My car had less than 50,000 miles when the fault 1st popped up July 2024. I believe this should be recallled.

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 30-40 MPH, there was smoke coming from underneath the hood of the vehicle. The dealer was not contacted. The manufacturer was made aware of the issue. The failure mileage was 151,940. VIN tool confirms parts not available.

Electrical system

The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner. Issue: 1 open recall since Aug 13, 2024 for: ENGINE COOLANT PUMP: The electrical connector of the engine coolant pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump.

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, there was...

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smoke coming from the engine compartment into the cabin of the vehicle. The cause of the failure was not determined, and the vehicle was not yet repaired. The failure mileage was 60,000. VIN tool confirms parts not available.

Electrical systemEngine & cooling

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact stated while driving at approximately 15-20 MPH, the message "Do not Drive" was displayed. The vehicle sat overnight; however, upon starting the vehicle the next day, the messages "Do not Drive" and "Add Coolant" were displayed. There were no visible leaks found. The contact added additional BMW coolant. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not...

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yet available. The local dealer was contacted. The contact scheduled an appointment with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 138,000. VIN tool confirms parts not available.

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine & coolingElectrical system

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated while driving at undisclosed speeds, smoke was coming from under the hood, entering the vehicle through the A/C vents. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 84,000. VIN tool confirms parts not available.

Electrical systemAcceleration & cruise controlEngine & cooling

Turbo lines leaking. My model vehicle is the same N20 engine components that were installed with the f30s in prior years. BMW had an in house recall for specific models and vins but did not include mine even though they were installed with the same issues that the previous models had. Now, the turbo lines are leaking, my car only has 85000. I shouldn't have to pay over 3k for them to correct this.

BMW 428I: every year compared

2014 782015 2016

Year	Complaints	Recalls	Crashes	Fires	Top problem	Grade
2016	0	2	0	0	-	A
2015	78	6	10	4	Engine & cooling	F
2014	0	7	0	0	-	C

All 428I years

2015 BMW 428I vs rivals

Vehicle	Complaints	Recalls	Crashes	Grade
2015 BMW 428I	78	6	10	F
2015 BMW 328I Xdrive	128	0	6	B	Compare
2015 BMW 328I Xdrive GT	128	0	6	-	Compare
2015 BMW 328I	126	5	6	F	Compare
2015 BMW 320I	34	3	0	F	Compare
2015 BMW 320I Xdrive	34	0	0	-	Compare
2015 BMW 328D Xdrive	27	0	0	-	Compare
2015 BMW 328D	27	6	0	F	Compare
2015 BMW 228I Xdrive	17	0	2	F	Compare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

Questions about the 2015 BMW 428I

Does the 2015 BMW 428I have any recalls?

Yes - NHTSA lists 6 recalls for the 2015 BMW 428I: connectors / plugs / receptacles (November 2026); pump (August 2024); inflator module (July 2024); side / window (April 2024) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2015 BMW 428I?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (37), electrical system (35), airbags (7).

How many complaints has the 2015 BMW 428I had?

78 complaints have been filed with NHTSA, the first on September 1, 2014 and the latest on October 3, 2026. Of these, 10 describe a crash and 4 a fire, and together they report 7 injuries and 0 deaths.

Is the 2015 BMW 428I a reliable vehicle?

Its Safety Index is 6 out of 100 (grade F: far more problems than a typical BMW 428I year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

What should I do if my 2015 BMW 428I has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked 23 hours ago. Complaints are owners' own reports and are not verified. How we use the data

2015 BMW 428I Problems, complaints & recalls

Most common 2015 BMW 428I problems

2015 BMW 428I recalls 6

What owners say

78 complaints about the 2015 BMW 428I

BMW 428I: every year compared

2015 BMW 428I vs rivals

Own a 2015 BMW 428I? Share your experience.

Questions about the 2015 BMW 428I