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2017-2025 · 9 model years

Cadillac XT5 Problems by year

Owners have filed 279 complaints about the Cadillac XT5 across 9 model years, and it has 15 recalls. The 2017 has the most complaints once its age is allowed for (125). The most reported problem area is the engine & cooling, followed by the electrical system.

Most complaints for its age2017125 complaints · 1 recallSee the 2017
Complaints
279
Recalls
15
Crashes
14
Fires
3
Injuries
8
Deaths
0

XT5 complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20250100-A
20240300-B
20230400-B
202210320Driver assistanceC
202119210Electrical systemC
202024500Transmission & drivetrainC
201934032SteeringC
201867021Engine & coolingD
2017125160Transmission & drivetrainF

Most common XT5 problems

Cadillac XT5 recalls 15

Tires

21V11500033,838 vehicles affected

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC...

Tires

20V6840007,516 vehicles affected

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that...

Latest XT5 complaints

2017 Cadillac XT5BrakesDriver assistance

FORMAL VEHICLE SAFETY COMPLAINT 2017 Cadillac XT5 - Electronic Brake Control Module Failure and Unavailability of Replacement Parts Vehicle: 2017 Cadillac XT5 - Mileage: Approximately 70,000 miles Manufacturer: General Motors / Cadillac I am requesting that the National Highway Traffic Safety Administration review a potentially serious vehicle safety issue involving the electronic braking system of the 2017 Cadillac XT5. The vehicle has displayed the following dashboard warnings: •Service Brake System •Service...

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StabiliTrak A General Motors authorized Cadillac dealership has diagnosed the problem as a failure of the brake control module. Of particular concern, the GM dealership informed me that it has been unable to locate a replacement part, even after conducting a nationwide search of GM parts as well as after-market parts sources. This seems very unacceptable. This situation raises two significant concerns: 1.A malfunction involving an essential electronic braking and vehicle stability-control component may compromise vehicle safety. 2.An owner of a relatively low-mileage vehicle (approximately 70,000 miles) may be unable to obtain a necessary safety-related repair because the manufacturer cannot locate the replacement component. I am concerned about the safety implications for myself and other owners of 2017 Cadillac XT5 vehicles who may experience the same failure. I respectfully request that NHTSA: •Review reported failures involving the electronic brake control module in 2017 Cadillac XT5 vehicles. •Determine whether similar failures have been reported by other owners. •Investigate whether this condition represents a potential safety-related defect. •Examine the availability of replacement brake control modules and the impact on owners who cannot obtain necessary repairs. •Determine whether further manufacturer action, including a safety recall or other corrective action, is warranted.

Filed Incident Service brakes · Forward collision avoidanceNHTSA 11775206
2021 Cadillac XT5SteeringEngine & cooling

While driving at approximately 49 mph in a 40 mph zone on dry pavement in daylight with AWD mode active, the Driver Information Center displayed the warning "Steering Assist is Reduced, Drive with Care." Steering effort increased noticeably; steering was not completely lost. No check engine light appeared with this event. No crash, fire, injuries, or police report resulted. This failure is reported by other 2021 XT5 owners as intermittent and can recur without warning, degrading the driver's ability to make an...

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evasive maneuver, especially at low speeds where pedestrian and parking-lot conflicts occur. Suspected root cause per owner reports and GM service documentation: engine coolant thermostat failure triggers a false engine temperature signal, and the electric power steering system reduces assist as a thermal protection response. Companion symptoms reported: inoperative/incorrect temperature gauge, cooling fans running at high speed continuously, A/C performance loss, DTC P0128. Manufacturer documents: Cadillac Service Bulletin 20NA215 (corrects "Steering Assist is Reduced Drive with Care" on 2021 XT5); GM Service Bulletin 17-NA-284 (2017-2018 XT5/GMC Acadia, reduced steering assist message with DTC C0460 Sym 5A, steering angle sensor trim error); GM Special Coverage N252508350 for the engine coolant thermostat (15 years/150,635 miles, expiring March 1, 2036). The vehicle carries a rebuilt title, so GM's warranty block applies and the owner may be denied the special-coverage remedy that a safety recall would guarantee to all owners regardless of title status.

Filed Incident Steering · EngineNHTSA 11774787
2019 Cadillac XT5SteeringEngine & cooling

My 2019 Cadillac XT5 has repeatedly shuddered at highway speeds since shortly after purchase on July 25, 2026. It occurs around 61-62 mph while maintaining speed before accelerating. The cause is UNKNOWN. The selling dealership evaluated the vehicle and performed a front-wheel alignment, but the shuddering persists. Its repair record states that technicians could not reproduce the shuddering during a test drive. A test drive with me was proposed to demonstrate when it occurs. The vehicle has also displayed a...

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"Steering Assist Is Reduced - Drive With Care" warning and a check-engine light. The steering felt normal despite the warning; I am not claiming an actual loss of steering. The temperature gauge has remained on cold, and the air conditioning has malfunctioned. The exact date the steering warning first appeared is UNKNOWN. On October 21, 2026, another Chevrolet dealership documented diagnostic code P0128 and recommended thermostat/coolant-temperature-related repairs. Those repairs have not been performed. The manufacturer was contacted and declined repair assistance. Dealerships have inspected the vehicle; I am not aware of a separate inspection by the manufacturer. I am concerned about the persistent shuddering at highway speeds and the warning of potentially reduced steering assistance. The cause of the shuddering and its relationship, if any, to the other symptoms remain unconfirmed. I still have the vehicle. Repair records, diagnostic information, and photographs of warning messages are available.

Filed Incident Steering · Unknown or other · EngineNHTSA 11773816
2020 Cadillac XT5Lights

Affected Component: Exterior Lighting - Left Rear LED Taillight / Turn Signal Assembly DESCRIPTION OF SAFETY CONCERN My 2020 Cadillac XT5 has developed an intermittent malfunction involving the left rear LED taillight and turn signal assembly. When the malfunction occurs, the vehicle displays a warning stating "Left Rear Turn Indicator Failure," accompanied by rapid flashing of the turn signal indicator. The malfunction occurs unpredictably. A visual inspection of the taillight assembly reveals no obvious...

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damage or failed LEDs. My primary concern is vehicle safety. An intermittent malfunction of a rear turn signal may prevent motorists behind me from receiving a reliable indication of my intention to turn or change lanes, creating a potential collision hazard. There is also a significant secondary safety concern involving the vehicle's Driver Information Center (DIC). When the "Left Rear Turn Indicator Failure" warning appears, an unusually large notification occupies most of the central instrument display, obscuring the digital vehicle speed readout and other driver information normally displayed in that area. This creates an additional safety concern because the driver cannot readily see the digital speed reading while the warning is displayed. The notification may also distract the driver when it appears unexpectedly during operation. I have included a photograph documenting the warning and its obstruction of the instrument display. The repair is not covered under GM's factory warranty. Additionally, the third-party extended service contract purchased and provided by the selling Cadillac dealership denied coverage, classifying the problem as a bulb-related failure despite the vehicle using an integrated LED lamp assembly. The substantial replacement cost may discourage owners from promptly repairing a malfunction involving an important vehicle safety component.

Filed Incident Exterior lightingNHTSA 11773663
2018 Cadillac XT5Transmission & drivetrain

The contact owns a 2018 Cadillac XT5. The contact stated that during a scheduled routine maintenance, the independent mechanic informed the contact that front driver's side CV axle was fractured and leaking grease and needed to be replaced. However, the part was on a national backorder. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 114,000.

Filed Incident Power trainNHTSA 11773168
2019 Cadillac XT5Steering

The vehicle has approximately 40,000 miles. The thermostat and/or coolant temperature sensor malfunctioned, causing the warning message "Steering Assist Is Reduced, Drive With Care" to appear. This condition raises a safety concern because the malfunction affects or appears to affect the vehicle's steering-assist system and could make the vehicle more difficult to safely control. I believe this issue warrants investigation by NHTSA and consideration for a safety recall.

Filed Incident SteeringNHTSA 11772594

Questions about the Cadillac XT5

Which Cadillac XT5 years have the most problems?

By the number of complaints owners filed with NHTSA: 2017 (125), 2018 (67), 2019 (34). Allowing for how long each has been on the road, the 2017 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Cadillac XT5 years have the fewest complaints?

Among model years that have been on the road for at least three years, 2023 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other XT5 years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Cadillac XT5 problems?

Across every model year, owners report problems with the engine & cooling (57), electrical system (50), transmission & drivetrain (48) most often.

How many recalls does the Cadillac XT5 have?

NHTSA lists 15 recalls across all Cadillac XT5 model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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