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2000 Chrysler Concorde Steering problems

Owners have filed 23 complaints about the 2000 Chrysler Concorde's steering with NHTSA - 7% of all its complaints, most recently on January 22, 2008. They describe 2 crashes, 0 fires and 2 injuries. Loss of power steering, stiff or loose steering, wandering, column and rack problems.

Complaints
23
Recalls
0
Crashes
2
Fires
0
Injuries
2
Deaths
0

Steering complaints

Steering

Steering problem...First went out turning to the left only..Now it makes terrible noise when it is cold till it warms up but power only works turning to the right...Been told rack needs to be replaced.. *Tr

Filed Incident SteeringNHTSA 10215715
SteeringSuspension

RACK & PINION STEERING & NOW WHEEL BEARINGS. *TR

Filed Incident Steering · SuspensionNHTSA 10207059
SteeringCrash

Chrysler concorde lxi, model year 2000, mileage 71930: leaving driveway, turning right, upon trying to center steering wheel after turn, it would not turn back to the left and I ran off the road to the right. Minor damage. Backed out and only could steer left with extreme effort. Managed to get car back into the driveway. Call mechanic, told me rack and pinion had failed - common problem on 2000 concorde. If I had been traveling at highway speeds, this would have been really bad. *Ak

Filed Incident SteeringNHTSA 10195541
Steering

Backing out of our garage (straight without turning) at home; the steering wheel suddenly didn't respond to any action from driver (my wife) after a "snapping sound" was heard. No prior accident or known damage to trigger this. If this would have happened while driving on a highway or other busy artery, the outcome might have been with personal and/or material consequences. Hopefully this wasn't the case. This is a chrysler concord xi 2000 with 38,000 miles, and overall in pristine conditions. *Jb

Filed Incident SteeringNHTSA 10176337
Steering

CHRYSLER 2000 CONCORDE LXI STEERING RACK FAILURE. *JB

Filed Incident SteeringNHTSA 10170276
Steering

My wife and son were parking the vehicle when a creak followed by a loud popping noise occured. At that point, the vehicle could not be steered. The vehicle was towed to the local chrysler dodge dealer ship in frisco, tx for analysis. Subsequent report from the dealership was that both pins holding the tie-rod ends to the rack and pinion steering box had sheared. In addition, the rack and pinion steering box had a crack. Don't know if the pins sheared first or the crack in the box came first. The steering...

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wheel inside the car could be rotated 360 deg. In either direction with no accompaning action of the tires on the ground. Absolutly no steering control whatsoever! This was a total collosal manufactureing defect in the steering that has happened before (check the website complaint # 10053466) in tucsan, az around january of 2004. My rack & pinion steering box was replaced at 35k miles by this same dealership while still under warrenty due to a malfunction while steering the car. I'm just greatful that my wife and son were not out on the highway when this major failure occured. Someone is going to get killed if this is not fixed! Quit ignoring the fact (chrysler) that there is a engineering defect in this vehicle model! *Nm

Filed Incident SteeringNHTSA 10149270
Steering

The rack and pinion steering system in my 2000 chrysler concorde failed to operate without any warning. *Nm

Filed Incident SteeringNHTSA 10141231
SteeringEngine & cooling

Dt: the caller stated car was idling up while driving, and then it stalled. This happened about 20 times while driving. The vehicle was taken to the dealer who indicated that the cam sensor and computer throttle sensor were the cause of the failure. The tie-rod ends also failed. The estimated cost to replace the sensors was $300-$400. The car has a warranty, but this problem was not covered under the warranty.*Ak

Filed Incident Steering · Engine and engine coolingNHTSA 10127833
SteeringAirbagsCrash2 injuries

Dt: deer ran in front of car and the steering wheel would not turn the vehicle. She lost control of vehicle and it hit some trees. Upon impact, the front drivers or passenger air bags did not deploy. It happened without warning. Dealer/ manufacturer have not been contacted yet.*Ak

Filed Incident Steering · Air bagsNHTSA 10124658
Steering

RACK AND PINION STEERING FAILED WITH 48000 MILES. *JB

Filed Incident SteeringNHTSA 10118319
SteeringSuspensionEngine & coolingLightsBody, doors & structure

I have several rather expensive failing items on my car including recurring issues: had to replace the r/p steering at 65,000 miles steering rack had excessive play at the 'neutral' or straight position; the molding around all doors has pulled away from the body of the car; rear door locks need to be replaced due to electrical problem; left taillight gasket leaks has ruined interior of the car; plastic trim at the base of my windshield is flapping in the wind; replaced stabilizer bar ends; engine coolant outlet housing was replaced due to a leak from the vent fitting - and to date I have at least 3 more things we have to look at before I can sell this heep.*Ak

Filed Incident Steering · Suspension · Engine and engine cooling · Exterior lighting · Structure · Latches / locks / linkagesNHTSA 10104775
Steering

Whenever the vehicle is being driven there is a tendency that the power steering fails making the vehicle hard to maneuver. The brakes also tend to squeak whenever the vehicle slows down.*Ak

Filed Incident SteeringNHTSA 10099816
Steering

While turning,the steering wheel locked up temporarily. The shop mechanic determined that problem pertained to the steering rack. Dealership was notified, but did not resolve the problem. *Ak the steering loss was intermittent over a period of two days. The steering wheel was loose and would lock up at times. *Sc *jb

Filed Incident SteeringNHTSA 10088005
Steering

During 4 yrs of ownership, I am experiencing the worst. I just had my rack and pinion replaced after steering wheel would not return or would lock in place after making a turn left or right and feeling as though the chassis was falling out from underneath my car. I was also told that I will need my stabilizer bar replaced after complaining about erratic shaking sometimes severe when making a stop whether coming off the highway or driving on a street. It has gotten pretty bad lately. I have not been in any accident...

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since purchasing my car custom ordered. Last year I had to have my actuators in all doors except driver side replaced due to malfunction. Wasn't able to open by remote or manually except when I pushed the remote first then lifted lock manually. I have had my door rubbers replaced 2 yrs after ownership and they need to be replaced again because they have pulled from frame. Rubber around lights have pulled away also which gives the car a very 'cheap' look. *Nm

Filed Incident SteeringNHTSA 10080386
Steering

Consumer complained about a steering problem. While driving 10 mph and turning vehicle to the left it lost steering power and it would not turn left. *Ak

Filed SteeringNHTSA 10059806
Steering

While pulling into a parking lot steering mechanism broke. Consumer tried to restart vehicle. Consumer had vehicle towed to the dealer for analysis, and mechanic confirmed that the main bolt connected to rack and pinion sheared off. Mechanic replaced the rack and pinion and the bolts. *Ak *mr

Filed Incident SteeringNHTSA 10053466
Steering

While driving power steering failed. This was caused by a failure in the rack and pinion steering gear which must be replaced, per the dealership.*Ak

Filed SteeringNHTSA 10048126
Steering

When the steering wheel was turned, there was a clicking noise. *Jb

Filed SteeringNHTSA 10019678
Steering

THE STEERING WHEEL WAS DIFFICULT TO TURN. *JB

Filed Incident SteeringNHTSA 10014925
Steering

Rack and pinion steering was making a rattling noise and then it felt as if the power steering went out, but only in one direction. The dealer said the whole left rack had to be replaced. The vehicle had 47,000 miles and was three years old.*Jb

Filed Incident SteeringNHTSA 10008069
SteeringSuspension

The steering gear and struts needed to be replaced.*Jb

Filed Incident Steering · SuspensionNHTSA 10007225
Steering

Contacted the dealer several months ago about rattling/loose sounds under car and they claimed to not find anything, but this could be related to the rack & pinion issue since it failed soon after.*Ak

Filed Incident SteeringNHTSA 761372
SteeringSuspensionEngine & cooling

Consusmer is hearing a noise from underneath vehicle. Consumer assumes it may be the tie rod. Consumer has been to the dealer twice, but they haven't found anything wrong. *Ak the dealer replaced the mount, insulator for front suspension and bearing-suspension strut. *Yh

Filed Incident Steering · Suspension · Engine and engine coolingNHTSA 867076

Chrysler Concorde steering complaints by year

Concorde steering problems, every year

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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