- The problem
- Keystone RV Company (Keystone) is recalling certain 2018-2020 Crossroads Hampton 371FKL recreational trailers. The Federal identification Tag may incorrectly indicate the tire pressure as 6 PSI when the correct tire pressure is actually 80 PSI. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- The risk
- An incorrect label may lead to unintentionally underinflating the tires, increasing the risk of a crash.
- The fix
- Keystone will notify owners and will replace the Federal Identification Tag, free of charge. The recall began May 29, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-376.
Vehicle safety record
2018 Crossroads Hampton Problems, complaints & recalls
No owner complaints about the 2018 Crossroads Hampton have been filed with NHTSA. It is covered by 2 recalls, the latest in April 2020 for the labels.
NHTSA data checked
CAbout as many problems as a typical Hampton year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2018 Crossroads Hampton recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
What owners say
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No complaints about the 2018 Crossroads Hampton yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Crossroads Hampton: every year compared
All Hampton years2018 Crossroads Hampton vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2018 Crossroads Hampton | 0 | 2 | C | |
| 2018 Crossroads Redwood | 1 | 2 | C | Compare |
| 2018 Crossroads Zinger | 1 | 4 | D | Compare |
| 2018 Crossroads Cruiser | 1 | 4 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2018 Crossroads Hampton
Does the 2018 Crossroads Hampton have any recalls?
Yes - NHTSA lists 2 recalls for the 2018 Crossroads Hampton: labels (April 2020); equipment (November 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2018 Crossroads Hampton had?
None have been filed with NHTSA so far.
Is the 2018 Crossroads Hampton a reliable vehicle?
Its Safety Index is 46 out of 100 (grade C: about as many problems as a typical Crossroads Hampton year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2018 Crossroads Hampton has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data