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Visibility & wipers

2002 Dodge Durango Visibility problems

Owners have filed 16 complaints about the 2002 Dodge Durango's visibility & wipers with NHTSA - 4% of all its complaints, most recently on July 18, 2012. They describe 0 crashes, 0 fires and 1 injury. Windshields, wipers, defrosters, mirrors, backup cameras and glare.

Complaints
16
Recalls
1
Crashes
0
Fires
0
Injuries
1
Deaths
0

Visibility recalls for the 2002 Dodge Durango

Visibility: windshield wiper / washer

04V216000320,188 vehicles affected

The problem
On certain pickup trucks and sport utility vehicles, the windshield wiper module motor may be susceptible to water intrusion that could cause internal corrosion and result in partial or complete loss of front windshield wiping capability.
The risk
Driver visibility could be reduced, which could result in a crash.
The fix
Dealers will replace the front windshield wiper module. Owner notification began on july 12, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.

Visibility complaints

Body, doors & structureVisibility & wipers

Purchased a used 2002 dodge durango with 70k miles. Vehicle was under limited warranty. Drivers power window fell into the door at highway speed, nearly causing an accident just from the shock. Went to dealership, was told it was an electrical issue, so not under warranty. Took it to a private mechanic, $500 to replace the regulator. A few months later, passenger side fails, took it to a different dealership, was told it was a plastic pulley that failed, would have been under warranty, but my warranty just...

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expired. Another $500. Driver side failed again a few months later, started calling dodge and complaining, nothing they could do they said. Learned how to replace myself, 3 times drivers side rear regulator, 2 times passenger rear regulator, 3 times drivers front, 2 times passenger front. Now three are broken again, the replacement part is the same plastic junk. I am tired of replacing them. Dodge has told me that it has been to long and they will not be able to assist me, but can sell me the parts...Again.. I have been told that cold weather, slamming the doors, over use of windows, could all be contributing issues. In other words, human error. This is not the case in my garaged full leather showroom quality vehicle. Google dodge window regulators, you will find pages of complaints. Wish I would have bought a car that doesnt need to be at 86 degrees constantly, that could go down a bumpy road, that I could roll down the windows more than twice a day (because that is what they recommend), could shut the doors without fear of slamming them, didnt have tape on the windows to hold them up, could go through a drive through with my door closed, and didnt cost me over $3000 in window parts. This is a safety issue as you will find if your going down the highway and your window instantly falls into your door. Shame on dodge for not making this issue right. *Tr

Filed Incident Structure · Visibility / wiperNHTSA 10466471
Electrical systemVisibility & wipers

While stopped at an intersection, the air conditioner/heater blower motor ceased to operate in all ranges even though the a/c was on and the compressor clutch was engaged. On inspection, it was observed that the first two pins of the resistor block were melted as was their corresponding sockets in the plug. Further, the wiring at the plug was severely oxidized and the insulation was melted back. I replaced the plug assembly and resistor block. The resistor block had been replaced three years prior when the...

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lowest blower setting ceased to operate. Internet accounts occur frequently on this issue. This creates a cold weather hazard as the defroster will cease to operate creating a dangerous operating condition. Total cost of repair materials was approximately $125.00. *Tr

Filed Incident Electrical system · VisibilityNHTSA 10439416
Electrical systemVisibility & wipers

Beginning october of 2010 my heater went out in my 2002 dodge durango. We replaced the wiring harness, the resister, and the blower motor. The connection between the resister and the wiring harness, continues to melt the first two prongs. In result the heater slowly goes out one setting at a time, as well as no heat, just cool air blows in the rear. After replacing all three parts it works for about a month before everything starts to fry again. After spending a $100.00/Mo for replacement parts and the expense of...

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service, I'm extremely frustrated and broke. After much research on the internet I come to find that I am not the only one with this complaint. Going without a heater or defrost in the middle of winter in minnesota is not an option, especially with little children and it goes out as your stopped at a light and your window fogs up and can't see a thing. I hope with much consideration that this matter could be attended too. *Tr

Filed Incident Electrical system · VisibilityNHTSA 10435590
Visibility & wipers

Tl*the contact owns a 2002 dodge durango. The contact stated that the blower motor resistor was defective. The contact replaced the part three times and it also affected the wiring harness. The wiring harness was being replaced by the owner. The failure caused the air conditioner fan to malfunction. Dodge was aware of the failure but there were no related recalls. The failure mileage was approximately 42,000. The current mileage was approximately 96,000.

Filed Incident VisibilityNHTSA 10348482
Visibility & wipers

I purchased my 2002 durango in august 2007 with under 74k miles on it. About 6 months later, my husband and I found that the passenger front window would not respond to the master control or the passenger's control. The dealer couldn't get it to happen again. We worried about it at the time, having newly moved to oregon where winters are usually very rainy. Thankfully, we haven't had any further trouble. *Tr

Filed Incident VisibilityNHTSA 10224499
Visibility & wipers

My 2002 dodge durango purchase new in feb. 2002, And had driven for about 3 1/2 years the passenger windows fail to work. The master control is the only way that I can open the windows. Now on occasion the window will intermittently open and close using the individual switches but it is very seldom have talked to several other owners of these durangos and they have been having the same problem, would like to know if this is a manufacture defect or is it possible that just suddenly all my passenger window broke...

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at the same time. Other than that I have been very satisfied with the service of the vehicle. I have had it since I purchased it in 2002 and it has only 35,000 miles on it. It doesn't seem that a vehicle with that little use would have a problem of this sort. Thanks,diane *tr

Filed Incident VisibilityNHTSA 10221381
SteeringSuspensionVisibility & wipers

Tl*the contact owns a 2002 dodge durango. While driving 65 mph, the vehicle rattled, shook, and veered left and right. The vehicle was taken to the dealer for repair and they stated that the tie rod assembly failed. The repairs cost $2,690.47; However, the warranty did not cover all of the repair work. The current mileage was 99,961 and failure mileage was 99,930. Updated 03-11-08 *bf the upper ball joints were noisy, the shocks were leaking oil, the power steering lines were leaking. The rear wiper motor failed, the front pinion seal was leaking. The power steering rack and pinion had an internal failure. Updated

Filed Incident Steering · Suspension · VisibilityNHTSA 10218646
Visibility & wipers

Tl*the contact owns a 2002 dodge durango rt. The vehicle overheatedv and the windows had zero visibility. The check engine and check gauges indicators illuminated. The current and failure mileage were 130,000. The contact has repair invoices.*Ak

Filed Incident VisibilityNHTSA 10187079
Visibility & wipers

Consumer received a recall notice for windshield wipers. However, parts needed to repair the vehicle were on national back order. Also, there was no date as to when the parts needed will become available.*Ak

Filed Incident VisibilityNHTSA 10091952
Visibility & wipers

While driving in inclement weather, the windshield wipers failed intermittently. This caused poor visibility. The driver was able to maintain control of the vehicle, and drove the vehicle home. *Ak recall#04v216000. *Sc the windshield wipers did no operate correctly when in the intermittent setting. *Jb

Filed Incident VisibilityNHTSA 10083810
Visibility & wipers

While driving in inclement weather the windshield wipers failed. This caused poor visibility to the driver. Consumer was able to maintain control of the vehicle and drove it to the dealer for inspection. Mechanic determined that windshield wiper motor needed to be replaced and replaced it. The problem recurred. *Ak the consumer continued to have the motor replaced each time it failed. The consumer then received a recall notice for the wiper motor. *Nm

Filed Incident VisibilityNHTSA 10080217
Visibility & wipers

Windshield wipers malfunctioned, resulting in poor visibility. Dealer indicated that windshield wipers were not recalled. *Ak

Filed VisibilityNHTSA 10073904
Visibility & wipers

While driving on highway passenger's front window shattered. Passenger was cut by glass.*Ak

Filed Incident VisibilityNHTSA 8015784
Visibility & wipers1 injury

While driving down on highway passenger's front window shattered without warning. Passenger was cut by glass.*Ak

Filed Incident VisibilityNHTSA 8015659
Visibility & wipers

Consumer turned on windshield wipers and they did not repond. Also everything concerning windshield wipers did not work. He had to turn truck off and turn it back on again to get windshield wipers to work.*Ak

Filed Incident VisibilityNHTSA 8013368
Fuel systemVisibility & wipersBody, doors & structureEquipment & accessories

Hood insulation missing overheating the paint . Back door allows emissions from the exhaust . Roof panel does not fit at the windshield . Passenger doors slam too hard. Vent air strong smell like carbon dioxide. Gas tank hoses unsecured and too close to the moffler . No ashtray ..Rear cigarret lighter adapter does not work..Loud pounding with the rear windows down at 40+ mil;es/hr. *Ak

Filed Fuel system, gasoline · Visibility · Structure · EquipmentNHTSA 761479

Dodge Durango visibility complaints by year

Durango visibility problems, every year

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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