On certain vans and sport utility vehicles, the front windshield wiper motor armature shaft may break.
Visibility & wipers
Dodge Durango Visibility problems by year
335 complaints filed with NHTSA about the Dodge Durango's visibility & wipers. Windshields, wipers, defrosters, mirrors, backup cameras and glare.
Visibility complaints by model year
Visibility recalls
On certain pickup trucks and sport utility vehicles, a static electricity spark between the operator and the vehicle can cause the turn signal, headlamps or windshield wipers to malfunction without warning.
On certain pickup trucks and sport utility vehicles, the windshield wiper module motor may be susceptible to water intrusion that could cause internal corrosion and result in partial or complete loss of front windshield wiping capability.
Latest Durango visibility complaints
My 2021 Dodge Durango has an unresolved Safety Recall 66B / NHTSA Recall 24V-436 involving the radio software and rearview camera functionality. I brought the vehicle to an authorized Dodge dealership and specifically asked about the unresolved recall and the required radio software update. The dealership attempted to perform the required updates but told me the radio would not accept or complete the updates. I was then told that the radio would need to be replaced at a cost of approximately $1,300. The vehicle's...
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center display and other radio functions continue to operate. Apple CarPlay connects and displays properly, including Apple CarPlay Maps, and the screen displays music information and the elapsed time as though audio is playing. The rearview camera displays properly most of the time. Occasionally when the vehicle is placed in reverse I have to put it back in park to get the camera to appear. Safety-related sounds, including the seatbelt warning and emergency/hazard warning sounds, also continue to function. The back up sounds beep fine. The primary audio/music playback is what is not producing sound. The dealership has not provided me with written diagnostic results, specific error codes, or documentation explaining why the recall software update could not be completed or establishing that the radio hardware itself has failed. My concern is that an open safety recall has not been successfully remedied on my vehicle. Instead of completing the recall software remedy, I have been told that I need to pay for a replacement radio. I am requesting that NHTSA review whether the recall remedy is being properly handled when the radio will not accept the required software update. The issue has been confirmed by the Dodge dealership, but I have not been provided documentation identifying the specific failure that prevented the recall update from being completed. Stellantis corporate case management is also reviewing the matter.
Loss of windshield defrosting and dash air vents - systems and devices intended to provide or maintain the operator's ability to see the roadway severe cabin temperature hazards. Resulting in loss of ability to maintain driver's ability to see roadway during rainy/foggy/cold conditions. Dash air vents result in severe cabin temperature hazards in heat higher temperatures. No warning lights or messages or symptoms before, air flow just stops and not having air flow is sign of problem. Vehicle was taken to both dealership service center and independent service center after issue returned.
On [redacted] I had to have the rear window replaced as it shattered on Royal Palm Beach Community High School property in [[redacted]]. Earlier that morning before heading to work I stopped to get gas and cleaned the rear window at the [redacted] on the corner of [[redacted]]. When I went out to my car on break I noticed the rear window had a large hole in it. I contacted school police and they confirmed no one was near my car. I scheduled the fix and Safe Lite came to my work and replaced the windshield in the...
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parking lot, under school surveillance [[redacted]]. My out of pocket cost was $50.00 which I put on my capital one credit card, even though I could ill afford it. In [redacted] my husband and I moved to [[redacted]], during one of the many 3.5 hour trips across the state, the ENTIRE REAR SPOILER ASSEMBLY DETACHED WHILE I WAS MERGING ONTO [redacted]. I did not know it at the time. Later I realized the assembly was no longer attached and there was a wire hanging down, getting hit by the wiper blade. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving down a 45 mph roadway and my sunroof glass exploded. Nothing hit it and there were no bumps in the road when it exploded
The contact owns a 2024 Dodge Durango. The contact stated that while his wife was driving approximately 65 MPH, with the A/C activated, there was an abnormally loud sound like a gunshot coming from the vehicle. The driver pulled over to the side of the road and inspected the vehicle and became aware that the sun roof glass had exploded on top of the sun roof shade cover. The vehicle was taken to a dealer, and it was determined that the sun roof glass needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 27,500.
The contact owns a 2026 Dodge Durango. While driving at an undisclosed speed in a rainstorm, the front window windshield wipers failed to wipe the windshield. The windshield wipers were replaced, and the vehicle was repaired. Additionally, the instrument panel failed to display an accurate fuel level. The vehicle was taken to the local dealer, who informed the contact that the failure was caused by an inoperable hood latch and electrical wiring that was damaged. The hood latch wiring was replaced, and the vehicle...
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was repaired. The contact stated that later, while driving at an undisclosed speed, the vehicle was bucking and hesitating, and the instrument panel became inoperable. Additionally, after starting the vehicle, there was a whining sound coming from the engine while the transmission was shifting gears. The local dealer was unable to determine the cause of the failure. While driving uphill, the vehicle stalled with the message "BRAKES" displayed. The vehicle was restarted and later returned to the dealer, who was unable to determine the cause of the failure. After retrieving the vehicle, approximately 500 miles later, while driving on a back road and crossing a dangerous intersection, the vehicle suddenly stalled in the middle of the intersection with oncoming traffic approaching. The vehicle suddenly restarted and drove forward moments before a collision occurred. The vehicle was immediately returned to the dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 651.
Driving in a rainy day on my way from work home, my wipers stopped working. I took it to an auto mechanic and he told me that wiper motor was good and also was the wiper switch. The problem was with the totally integrated power module (TIPM ) . So I could not drive my vehicle when it rains. And the dealership states that I had to purchase the entire fuse module under the hood. So I had no choice but to purchase this item which the dealer charge me $480 plus tax.
on march 18th 2026 my vehicle was sitting in the driveway and my back windshield exploded. The glass fell outwards and not inwards. There was no cracks or anything on windshield prior to this incident. There was no one around the vehicle at the time and our cameras did not show anyone throwing anything at the vehicle. The side it exploded on was facing the sun.
The contact owns a 2021 Dodge Durango. While the contact's wife was driving at an undisclosed speed, the daytime running lights became inoperable. There was no warning light illuminated. The contact was alerted to the failure by another driver. The contact also confirmed the failure when the vehicle was pulled into the driveway at the residence. The vehicle was taken to an independent mechanic, who diagnosed that the running lights had failed and needed to be replaced. The mechanic referred the contact to the...
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dealer for assistance. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000. The VIN was not available.
I am a police officer and this is in regards to my police department vehicle and another one on the department. The windshield has a deformation in it and causing a "ghosting" issue. It is mainly an issue at night but it affects my vision. To best describe the issue it feels like you are not able to properly focus and go cross eyed. When sitting still and moving your head around can see images distort. Headlights appear as 4 with the second set of lights ghost like. We received 4 new Durango's this year and two of...
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them have this issue. James Chrysler in Cedar Lake Replaced the windshield and the windshield issue is the same. They are looking into getting another windshield to hopefully fix it. I have spoken with other agencies and the same issue is also in other Durango's. The term ghosting I learned after google defined it as that. This is a risk as it causes excessive strain on the eyes of the operator. The other officer on the department has been through several contacts after I brought up my issue she realized that her windshield had the same issue. The image shared with this is how all lights look through the windshield. The further you are from the source the greater distance between source and ghost image.
Has major issues ...
The license plate light bulbs keep burning out caused by moisture/ wetness in the connectors due to poor design of rear lights.
That slow speeds when you back up or pull forward and the wheels hit a little bit of resistance, everything goes off on the vehicle, wipers do not work, says the adaptive traction control needs service, it says emergency braking service goes out, turn signals do not work, we have been to Dodge. They say they know about this, but there's no recalls and they tell us they cannot fix it unless it has an active code and as soon as you cut it off, apparently it's not an active code, although they're still stored in the...
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system we have a video of showing what happens when it does it Sometimes when we just start the car, it will not even go into gear and every hazard light pops up on the dashboard, again wipers will not work, will not go into gear says the traction control is not working. Breaking system is not working, etc.. I tried uploading the video, but it will not allow a video upload While traveling at speed, the speedometer says you're running 0 mph, you can't even tell how fast you're going
With the electrical system, the vehicle's rear lighting allows for water intrusion and causing the lighting to short out. An example can be found at the following URL: https://www.dodgedurango.net/threads/this-effing-tail-light.78983/ . This issue costs between $1100-$2000 to fix and requires a whole new rear tail panel. For the visibility/wipers, when the driver attempts to clean the windshield using windshield wiper fluid the windshield wiper fluid line disconnects itself causing the driver to have to come to a stop and re-connect the line.
The Blinker arm at the steering wheel has broken internally to where its useless taking my high beams, turn signals, wipers and everything else they put on it to not function properly. When I asked the dealership for a repair quote I was told the part is on back order due to high demand. When I looked at third party dealers the same issues no one has this part. I could see if this was a older car but if their blinker arm is breaking so much they can't keep a part in stock or tell you when it van be available should a safety concern. Also their design makes the blinker arm replacement 850 for part and 600 for labor. This shows poor design and poor craftsmanship in their parts
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data