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Vehicle safety record

2019 Fccc XCM Problems, complaints & recalls

No owner complaints about the 2019 Fccc XCM have been filed with NHTSA. It is covered by 11 recalls, the latest in December 2021 for the electrical system.

NHTSA data checked

DMore problems than a typical XCM year, for its age

Complaints
0
Recalls
11
Crashes
0
Fires
0
Injuries
0
Deaths
0

2019 Fccc XCM recalls 11

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Electrical system

21V00H00024,869 vehicles affected

The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis XBP, 2017-2020 XBR, 2017-2022 XBS, 2016-2019 XCL, 2016-2023 XCM, 2017-2021 XCP, 2016-2023 XCR, and 2017-2023 XCS recreational vehicle chassis. The rear mounted Power Distribution Module (PDM) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals not functioning.
The risk
Non-functioning brake lights, rear markers, or turn signals can reduce vehicle visibility to other drivers, increasing the risk of a crash.
The fix
Dealer will install a secondary fused harness, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL917. This recall is an expansion of NHTSA recalls 20V-404 and 18V-502. Vehicles previously recalled will need to receive the new remedy repair once it is available.

Tires: valve

21V92100016,676 vehicles affected

The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
The risk
Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
The fix
Dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL912. Note: This recall supersedes and expands recall 20V-529 (FL-861). Vehicles previously repaired under 20V-529 will need to have the new remedy completed under this recall.

Tires

20V52900010,359 vehicles affected

The problem
Daimler Trucks North America LLC (DTNA) is recall certain 2018-2019 Freightliner Custom Chass XCL, 2018-2021 Freightliner XCM chassis, XCS Chassis and MC Chassis and 2017-2021 XCR Chassis. The tire valve stem extension for the inner wheel may come in contact with the outer wheel rim opening and become damaged.
The risk
Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
The fix
DTNA will notify owners and dealer will inspect the inner wheel valve stem stabilizers and adjust as needed, free of charge. If the adjustment does not resolve the issue then the inner valve stem will be replaced, free of charge. The recall began October 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-861.

Electrical system: instrument cluster / panel

20V4850001,715 vehicles affected

The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.
The fix
DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-859.

Electrical system

20V40400016,776 vehicles affected

The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis Corporation (FCCC) XBP, 2016-2019 XCM, 2017-2020 XCS, 2018-2019 XBR, 2017-2019 XBS, 2016-2019 XCL, 2017-2020 XCP and 2016-2020 XCR recreation vehicle chassis that received the 'inspection-only' remedy from recall 18V-582. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
The risk
Non-functioning exterior marker lights can increase the risk of a crash.
The fix
DTNA will notify owners, and dealers will replace the PDM, free of charge. DTNA issued owners an interim notification September 4, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-856.

Service brakes: caliper

20V1270002,585 vehicles affected

The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
The risk
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
The fix
DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.

Service brakes: disc

19V367000253 vehicles affected

The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Freightliner 108SD, 114SD, Business Class M2, Cascadia, Western Star 5700, and FCCC XC Chassis vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
The risk
Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.
The fix
DTNA will notify the owners and affected vehicle manufacturers, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall is expected to begin July 12, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-816.

Steering

18V913000501 vehicles affected

The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
The risk
Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
The fix
DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.

Service brakes: caliper

18V7030005,534 vehicles affected

The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.
The risk
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
The fix
DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.

Exterior lighting: turn signal

18V58200012,311 vehicles affected

The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Custom Chassis Corporation (FCCC) XBR, XBS, XCR, XCM, XCL, and XCS recreation vehicle chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
The risk
Nonfunctioning lights can increase the risk of a crash.
The fix
The remedy for this recall is still under development. DTNA issued owners an interim notification on October 24, 2018. The recall began May 29, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL788.

Service brakes: caliper

18V3530008,741 vehicles affected

The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
The risk
If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
The fix
DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.

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No complaints about the 2019 Fccc XCM yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

Fccc XCM: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20230400-C
20221400Wheels & tiresC
20212400Electrical systemC
20200400-B
201901100-D
20180900-C
201701000-C
20160900-C
20150800-C
All XCM years

2019 Fccc XCM vs rivals

VehicleComplaintsRecallsCrashesGrade
2019 Fccc XCM0110D
2019 Fccc S2RV210BCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2019 Fccc XCM

Does the 2019 Fccc XCM have any recalls?

Yes - NHTSA lists 11 recalls for the 2019 Fccc XCM: electrical system (December 2021); valve (November 2021); tires (September 2020); instrument cluster / panel (August 2020) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2019 Fccc XCM had?

None have been filed with NHTSA so far.

Is the 2019 Fccc XCM a reliable vehicle?

Its Safety Index is 34 out of 100 (grade D: more problems than a typical Fccc XCM year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Fccc XCM years have the most complaints?
What should I do if my 2019 Fccc XCM has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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