- The problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis XBP, 2017-2020 XBR, 2017-2022 XBS, 2016-2019 XCL, 2016-2023 XCM, 2017-2021 XCP, 2016-2023 XCR, and 2017-2023 XCS recreational vehicle chassis. The rear mounted Power Distribution Module (PDM) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals not functioning.
- The risk
- Non-functioning brake lights, rear markers, or turn signals can reduce vehicle visibility to other drivers, increasing the risk of a crash.
- The fix
- Dealer will install a secondary fused harness, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL917. This recall is an expansion of NHTSA recalls 20V-404 and 18V-502. Vehicles previously recalled will need to receive the new remedy repair once it is available.
Vehicle safety record
2021 Fccc XCM Problems, complaints & recalls
Owners have filed 2 complaints about the 2021 Fccc XCM with NHTSA, most often about the electrical system (2) and the brakes (1). It is covered by 4 recalls, the latest in December 2021 for the electrical system. For comparison, the 2020 has 0 and the 2022 has 1.
NHTSA data checked
CAbout as many problems as a typical XCM year, for its age
#302 most complained-about 2021 vehicle
- Complaints
- 2
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2021 Fccc XCM problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2021 Fccc XCM recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
- The risk
- Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
- The fix
- Dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL912. Note: This recall supersedes and expands recall 20V-529 (FL-861). Vehicles previously repaired under 20V-529 will need to have the new remedy completed under this recall.
- The problem
- Daimler Trucks North America, LLC (DTNA) is recalling 2021 Western Star 4700 and 5700, Freightliner Business Class M2, Cascadia, and Custom Chassis XC Chassis vehicles manufactured with a certain steering arm configuration with air disc brakes identified by the axle assembly supplier. On certain vehicles, one of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.
- The risk
- The loose bolt could result in the other caliper bolts to loosen. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.
- The fix
- DTNA will notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began March 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-873.
- The problem
- Daimler Trucks North America LLC (DTNA) is recall certain 2018-2019 Freightliner Custom Chass XCL, 2018-2021 Freightliner XCM chassis, XCS Chassis and MC Chassis and 2017-2021 XCR Chassis. The tire valve stem extension for the inner wheel may come in contact with the outer wheel rim opening and become damaged.
- The risk
- Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
- The fix
- DTNA will notify owners and dealer will inspect the inner wheel valve stem stabilizers and adjust as needed, free of charge. If the adjustment does not resolve the issue then the inner valve stem will be replaced, free of charge. The recall began October 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-861.
What owners say
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2 complaints about the 2021 Fccc XCM
Newest first, as filed with NHTSA by owners.
The contact owns a 2021 Freightliner XC-M chassis. The contact stated that the instrument cluster had become delaminated, making the display difficult to read. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000.
Defect: On Freightliner Custom Chassis diesel motorhomes the entire instrument cluster is a single all-digital "OptiView" LCD (Medallion 12.3", part 66-02439-000). The factory adhesive bonding the cover glass to the LCD delaminates under normal service, spreading bubbles and haze across the screen. It is widely reported across many coach brands on this chassis (Newmar, Tiffin, Coachmen, Winnebago, Entegra, American Coach) and occurs in cold climates as well as hot - an inherent material defect, not misuse. Safety...
Read the full complaint
risk: OptiView puts every primary driving indicator on one screen with no analog backup, so delamination obscures safety-critical information while driving: - Speedometer/tachometer become hard to read on a 30,000-50,000 lb vehicle. - Primary and secondary air-brake pressure gauges and the low-air warning are digital-only; a dropping reservoir or air leak can be masked until the spring brakes apply (FMVSS 121 requires these to stay visible to the driver). - Coolant temp, oil pressure, ABS and brake warnings can be hidden as a fault develops. - The rear/360-degree backup camera view degrades (FMVSS 111 Rear Visibility - the basis for NHTSA Recall 22V281). The failure is progressive and can worsen mid-trip. The manufacturer acknowledges it but calls it cosmetic, quoting about $5,200+ out of warranty for the same failure-prone design. Requested action: Open a defect investigation into OptiView/Medallion cluster delamination across Freightliner Custom Chassis RVs, evaluate under FMVSS 111 and 121, and consider a no-cost recall remedy regardless of warranty status. A detailed report with diagram and citations is attached.
Fccc XCM: every year compared
All XCM years2021 Fccc XCM vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2021 Fccc XCM | 2 | 4 | C | |
| 2021 Fccc MT45 | 1 | 1 | C | Compare |
| 2021 Fccc S2RV | 1 | 2 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2021 Fccc XCM
Does the 2021 Fccc XCM have any recalls?
Yes - NHTSA lists 4 recalls for the 2021 Fccc XCM: electrical system (December 2021); valve (November 2021); caliper (January 2021); tires (September 2020). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2021 Fccc XCM?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (2), brakes (1).
How many complaints has the 2021 Fccc XCM had?
2 complaints have been filed with NHTSA, the first on July 6, 2026 and the latest on August 11, 2026. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2021 Fccc XCM a reliable vehicle?
Its Safety Index is 55 out of 100 (grade C: about as many problems as a typical Fccc XCM year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Fccc XCM years have the most complaints?
2007 (2), 2021 (2), 2011 (1). See every Fccc XCM year compared.
What should I do if my 2021 Fccc XCM has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data