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2013-2018 · 6 model years

Ford C-Max Problems by year

Owners have filed 24 complaints about the Ford C-Max across 6 model years, and it has 12 recalls. The 2015 has the most complaints once its age is allowed for (11), while 2017 has far fewer than a typical year. The most reported problem area is the driver assistance, followed by the electrical system.

Share your C-Max experienceCompare years12 recalls
Most complaints for its age201511 complaints · 6 recallsSee the 2015
Complaints
24
Recalls
12
Crashes
2
Fires
0
Injuries
1
Deaths
0

C-Max complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20180100-A
20171100Fuel systemA
201610300Driver assistanceC
201511620Driver assistanceD
20141800Electrical systemC
20131800Wheels & tiresC

Most common C-Max problems

Ford C-Max recalls 12

Latest C-Max complaints

2015 Ford C-MaxDriver assistance

The contact owns a 2015 Ford C-Max. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera failed to display an image. An unknown message was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available.

Filed Incident Back over preventionNHTSA 11775408
2015 Ford C-MaxVisibility & wipers

There has been an open rear view camera recall on this vehicle for nearly a year now, but Ford has not made parts to address it. The intermittent failure of the camera is an ongoing safety hazard.

Filed Incident Visibility / wiperNHTSA 11775081
2015 Ford C-MaxDriver assistance

The contact owns a 2015 Ford C-Max. The contact stated that while the vehicle was in reverse(R), the rear-view camera intermittently operated. The vehicle reversed and the back over prevention screen unexpectedly went blank. The failure was a recurring failure. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 45,000.

Filed Incident Back over preventionNHTSA 11773250
2015 Ford C-MaxOther & unknown

Backup camera does not work 50% of the time. Ford has a recall #25SA9 that is about a year old. Ford not provided any guidelines on when they will address the matter.

Filed Incident Unknown or otherNHTSA 11771917
2016 Ford C-MaxDriver assistance

The contact owns a 2016 Ford C-Max. The contact stated that the rearview camera is malfunctioning, cuts out intermittently, and displays an error message stating that the camera is unavailable. The contact received a safety recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the replacement parts required to complete the repair are not yet available. The contact has reached out to the local dealer and notified the manufacturer of the failure, noting that the manufacturer has exceeded a reasonable amount of time to provide the recall remedy. The failure mileage was 63,343.

Filed Incident Back over preventionNHTSA 11771483
2016 Ford C-MaxElectrical systemDriver assistance

Rear view camera recall was last year on October 2025 I am facing serious safety issues with the camera not working properly or sometimes entirely not at all the screen turns blue and does not display anything it's very dangerous

Filed Incident Electrical system · Unknown or other · Back over preventionNHTSA 11770039

Questions about the Ford C-Max

Which Ford C-Max years have the most problems?

By the number of complaints owners filed with NHTSA: 2015 (11), 2016 (10), 2013 (1). Allowing for how long each has been on the road, the 2015 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Ford C-Max years have the fewest complaints?

Among model years that have been on the road for at least three years, 2018, 2017 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other C-Max years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Ford C-Max problems?

Across every model year, owners report problems with the driver assistance (13), electrical system (2), fuel system (2) most often.

How many recalls does the Ford C-Max have?

NHTSA lists 12 recalls across all Ford C-Max model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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