- The problem
- Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
- The risk
- A rearview camera that fails to properly display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- The fix
- Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Vehicle safety record
2015 Ford C-Max Problems, complaints & recalls
Owners have filed 11 complaints about the 2015 Ford C-Max with NHTSA, most often about the driver assistance (8) and the airbags (1). Those complaints describe 2 crashes and 1 injury. It is covered by 6 recalls, the latest in October 2025 for the camera. For comparison, the 2014 has 1 and the 2016 has 10.
NHTSA data checked
DMore problems than a typical C-Max year, for its age
#219 most complained-about 2015 vehicle
- Complaints
- 11
- Recalls
- 6
- Crashes
- 2
- Fires
- 0
- Injuries
- 1
- Deaths
- 0
Most common 2015 Ford C-Max problems
Share of all 11 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2015 Ford C-Max recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
- The risk
- A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- The fix
- Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
- The problem
- Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- The risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- The fix
- Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
- The problem
- Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
- The risk
- An overheated cord can increase the risk of a fire.
- The fix
- Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
- The problem
- Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- The risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- The fix
- Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
- The problem
- Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
- The risk
- If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
- The fix
- Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
What owners say
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11 complaints about the 2015 Ford C-Max
Newest first, as filed with NHTSA by owners.
The contact owns a 2015 Ford C-Max. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera failed to display an image. An unknown message was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available.
There has been an open rear view camera recall on this vehicle for nearly a year now, but Ford has not made parts to address it. The intermittent failure of the camera is an ongoing safety hazard.
The contact owns a 2015 Ford C-Max. The contact stated that while the vehicle was in reverse(R), the rear-view camera intermittently operated. The vehicle reversed and the back over prevention screen unexpectedly went blank. The failure was a recurring failure. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 45,000.
Backup camera does not work 50% of the time. Ford has a recall #25SA9 that is about a year old. Ford not provided any guidelines on when they will address the matter.
The contact owns a 2015 Ford C-Max. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera image was blank or black, and the image became permanently inverted. The dealer was contacted and informed the contact that there would be a cost for the diagnostic test. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure by phone. The failure mileage was 71,833.
The contact owns a 2015 Ford C-Max. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rear-view camera displayed an upside-down image. The contact stated that while reversing, the vehicle crashed into an object, causing a dent to the driver's side rear bumper. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
The contact owned a 2015 Ford C-Max. The contact stated that upon accelerating from a complete stop at a traffic light, the vehicle ahead suddenly slammed on the brakes and was rear-ended by the contact's vehicle. The contact's forehead struck the steering wheel before the front driver's side air bag partially deployed, with smoke coming out of the air bag. The fire department responded to the scene, inspected the vehicle, and advised the contact to drive the vehicle. Upon turning off and restarting the vehicle,...
Read the full complaint
the wrench warning light illuminated. The contact sustained a bruised and swollen forehead resulting in black eyes. The contact's daughter later transported the contact and her 10-month-old granddaughter, who was also occupying the rear seat of the vehicle during the crash, to the hospital. The contact was informed that she sustained a three-millimeter head bleed; however, the granddaughter did not sustain any injury. The contact underwent a CT scan and received IV pain medication. A Police report was filed. The insurance company advised the contact that the vehicle was deemed a total loss due to the partial air bag deployment, and the contact was advised to fill out the form for an adjuster to inspect the vehicle. The failure mileage was approximately 187,000.
See attached document for complaint
See attached document for complaint
The contact owns a 2015 Ford C-MAX. The contact stated that while seated inside the vehicle and attempting to start the vehicle, the rear-view camera displayed a blinking screen with the message "Camera not Available. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2015 Ford C-Max. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Ford C-Max: every year compared
All C-Max years2015 Ford C-Max vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2015 Ford C-Max | 11 | 6 | D | |
| 2015 Ford Explorer | 1,822 | 9 | F | Compare |
| 2015 Ford Escape | 1,151 | 9 | D | Compare |
| 2015 Ford Edge | 732 | 7 | C | Compare |
| 2015 Ford Expedition | 164 | 3 | C | Compare |
| 2015 Ford Expedition EL | 143 | 0 | C | Compare |
| 2015 Ford Cmax Energi | 60 | 0 | C | Compare |
| 2015 Ford Cmax Hev | 45 | 0 | D | Compare |
| 2015 Ford E-150 | 8 | 1 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2015 Ford C-Max
Does the 2015 Ford C-Max have any recalls?
Yes - NHTSA lists 6 recalls for the 2015 Ford C-Max: camera (October 2025); gear position indication (prndl) (June 2022); latch (June 2020); electrical (September 2018) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2015 Ford C-Max?
By the complaints owners filed with NHTSA, the most common problem areas are the driver assistance (8), airbags (1), visibility & wipers (1).
How many complaints has the 2015 Ford C-Max had?
11 complaints have been filed with NHTSA, the first on August 6, 2026 and the latest on November 3, 2026. Of these, 2 describe a crash and 0 a fire, and together they report 1 injury and 0 deaths.
Is the 2015 Ford C-Max a reliable vehicle?
Its Safety Index is 33 out of 100 (grade D: more problems than a typical Ford C-Max year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Ford C-Max years have the most complaints?
2015 (11), 2016 (10), 2013 (1). See every Ford C-Max year compared.
What should I do if my 2015 Ford C-Max has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data