- The problem
- Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
- The risk
- A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- The fix
- Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Vehicle safety record
2018 Ford C-Max Problems, complaints & recalls
No owner complaints about the 2018 Ford C-Max have been filed with NHTSA. It is covered by 1 recall, the latest in June 2022 for the gear position indication (prndl).
NHTSA data checked
AFar fewer problems than a typical C-Max year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2018 Ford C-Max recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2018 Ford C-Max yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Ford C-Max: every year compared
All C-Max years2018 Ford C-Max vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2018 Ford C-Max | 0 | 1 | A | |
| 2018 Ford Escape | 1,831 | 4 | F | Compare |
| 2018 Ford Edge | 855 | 7 | C | Compare |
| 2018 Ford Explorer | 735 | 7 | F | Compare |
| 2018 Ford Ecosport | 728 | 2 | D | Compare |
| 2018 Ford Expedition | 384 | 14 | F | Compare |
| 2018 Ford Expedition EL | 307 | 0 | F | Compare |
| 2018 Ford Cmax Hev | 10 | 0 | A | Compare |
| 2018 Ford E-450 | 5 | 4 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2018 Ford C-Max
Does the 2018 Ford C-Max have any recalls?
Yes - NHTSA lists 1 recall for the 2018 Ford C-Max: gear position indication (prndl) (June 2022). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2018 Ford C-Max had?
None have been filed with NHTSA so far.
Is the 2018 Ford C-Max a reliable vehicle?
Its Safety Index is 94 out of 100 (grade A: far fewer problems than a typical Ford C-Max year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Ford C-Max years have the most complaints?
2015 (11), 2016 (10), 2013 (1). See every Ford C-Max year compared.
What should I do if my 2018 Ford C-Max has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data