The contact owns a 2021 Ford Edge. The contact stated upon opening the hatchback and taking items in and out of the trunk of the vehicle, the hatchback would close independently. The contact stated that the hatchback door had struck her on the head on four separate occasions. The contact stated that the impact was more severe on one occasion, but she did not seek medical assistance. The vehicle was taken to the dealer where an unknown software was reprogrammed; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 500.
Body, doors & structure
2021 Ford Edge Body problems
Owners have filed 1 complaint about the 2021 Ford Edge's body, doors & structure with NHTSA - 1% of all its complaints, most recently on June 14, 2022. They describe 0 crashes, 0 fires and 1 injury. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.
- Complaints
- 1
- Recalls
- 0
- Crashes
- 0
- Fires
- 0
- Injuries
- 1
- Deaths
- 0
Body complaints
Ford Edge body complaints by year
Edge body problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data