- The problem
- Tmc is recalling certain model year 2004-2011 damon and four winds recreational vehicles equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
- The risk
- The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak, may not shut-off in sufficient time to prevent a fire.
- The fix
- Tmc is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional nformation. The recall began on january 12, 2011. Owners may contact norcold at 1-800-767-9101 or thor motor coach at 1-877-855-2867.
Vehicle safety record
2009 Four Winds Serrano Problems, complaints & recalls
No owner complaints about the 2009 Four Winds Serrano have been filed with NHTSA. It is covered by 1 recall, the latest in November 2010 for the recreational vehicle / trailer.
NHTSA data checked
BFewer problems than a typical Serrano year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2009 Four Winds Serrano recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2009 Four Winds Serrano yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Four Winds Serrano: every year compared
All Serrano years2009 Four Winds Serrano vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2009 Four Winds Serrano | 0 | 1 | B | |
| 2009 Four Winds Hurricane | 2 | 3 | C | Compare |
| 2009 Four Winds Chateau Citation | 1 | 0 | A | Compare |
| 2009 Four Winds Aristocrat Trailers | 1 | 1 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2009 Four Winds Serrano
Does the 2009 Four Winds Serrano have any recalls?
Yes - NHTSA lists 1 recall for the 2009 Four Winds Serrano: recreational vehicle / trailer (November 2010). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2009 Four Winds Serrano had?
None have been filed with NHTSA so far.
Is the 2009 Four Winds Serrano a reliable vehicle?
Its Safety Index is 74 out of 100 (grade B: fewer problems than a typical Four Winds Serrano year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2009 Four Winds Serrano has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data