- The problem
- Thor Motor Coach (TMC) is recalling certain model year 2009-2011 Four Winds Hurricane and Windsport, 2009-2010 Four Winds Mandalay, 2010 Four Winds Magellan, and 2010-2011 Four Winds Serrano motorhomes manufactured May 2, 2009, to September 1, 2010. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
- The risk
- As the transfer switch fails, it may overheat, increasing the risk of a fire.
- The fix
- TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on November 23, 2015. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000106.
Vehicle safety record
2010 Four Winds Serrano Problems, complaints & recalls
No owner complaints about the 2010 Four Winds Serrano have been filed with NHTSA. It is covered by 2 recalls, the latest in October 2015 for the electrical system.
NHTSA data checked
CAbout as many problems as a typical Serrano year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2010 Four Winds Serrano recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Tmc is recalling certain model year 2004-2011 damon and four winds recreational vehicles equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
- The risk
- The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak, may not shut-off in sufficient time to prevent a fire.
- The fix
- Tmc is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional nformation. The recall began on january 12, 2011. Owners may contact norcold at 1-800-767-9101 or thor motor coach at 1-877-855-2867.
What owners say
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No complaints about the 2010 Four Winds Serrano yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Four Winds Serrano: every year compared
All Serrano years2010 Four Winds Serrano vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2010 Four Winds Serrano | 0 | 2 | C | |
| 2010 Four Winds Hurricane | 2 | 3 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2010 Four Winds Serrano
Does the 2010 Four Winds Serrano have any recalls?
Yes - NHTSA lists 2 recalls for the 2010 Four Winds Serrano: electrical system (October 2015); recreational vehicle / trailer (November 2010). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2010 Four Winds Serrano had?
None have been filed with NHTSA so far.
Is the 2010 Four Winds Serrano a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Four Winds Serrano year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2010 Four Winds Serrano has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data