Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to...
Body, doors & structure
Grand Design Reflection Body problems by year
47 complaints filed with NHTSA about the Grand Design Reflection's body, doors & structure. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.
Body complaints by model year
Body recalls
Latest Reflection body complaints
This is for a 2021 Grand Design Reflection 28BH fifth wheel that we purchased a month ago. The slide out will not work properly causing major issues. We had to dismantle and remove the refrigerator and use a jack to prop up the slide out to get it to slide back in. This is after having to take apart the coverings to force the slide out back on it's track for it twisted and bent due to one side going out while the other side didn't. Also, the previous owners stated they had the frame fixed because it had issues,...
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yet we have experienced continual issues with the frame bowing and the back left side is sagging. My husband sustained a strangulated hernia using his strength to force the slide out to go back out when we arrived at our new destination. We are currently living in the trailer for we are homeless, so we have no choice but to keep using it. We will, however, not be pulling the trailer anywhere now that we know there's an active lawsuit for this exact year, make, & model. The first time we used the slide out, it made horrible clicking noises. We contacted the previous owners asking them if they had issues with the slide out, to which they replied no.
The contact owns a 2017 Grand Design Reflection. The contact stated that after the RV was taken to the factory for warranty repairs and linoleum floors were installed, the back wall separated approximately 3/8" from the floor, and the rear end of the RV began detaching. The manufacturer was notified of the failure by telephone and informed the contact that the RV was out of warranty, instructing the contact to take the vehicle to a welder for a repair estimate. However, the contact stated that the welders do not weld aluminum. The failure mileage was approximately 10,000.
The contact owns a 2021 Grand Design Reflection RV. The contact stated that the fireplace glass shattered. The contact was not present when the failure occurred but expressed concern that the glass shattered randomly. The contact stated that research revealed several reports of similar failures. The contact stated a belief that the failure was caused by a factory defect in the fireplace glass. The manufacturer was notified of the failure and agreed to provide a replacement glass cover for the fireplace. The failure mileage was unknown.
1. Wall and floor separated in driver's side slide. Repaired by Dealership (Alpin Haus) 2. Back wall movement - structural: Affected back wall, sides, roof. Repaired by Grand Design in Indiana. Roof was reinforced and replaced. Back walls/side walls reinforced by Grand Design. 3. Both axels bent. Dealership (Alpin Haus) submitted claim to insurance to replace axles, leaf springs and tires.
The contact owns a 2022 Grand Design Reflection RV. The contact stated that while driving at an undisclosed speed, the entire rear wall detached from the frame and shifted from side to side. Additionally, on a separate occasion, the outriggers were bent. The manufacturer was notified of the failures and referred the contact to Cruise America RV Rental, where the RV was repaired. The contact stated that while driving on several occasions, the entry door inadvertently opened due to excessive frame flexing....
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Additionally, the awning inadvertently extended while driving. The manufacturer was notified of the failures and referred the contact to the dealer for assistance. The RV was not repaired after the most recent failure. The failure mileage was approximately 1,200.
Slide out on RV repeatedly failed to fully extend and retract. Was told by RV repair shop that structural failure was the cause. The problem was discovered and confirmed by a dealer service center. As of 5-27-2026, it has not been inspected by the manufacturer. The structural failure could have caused the slide out to unexpectedly extend while in transit. The structural failure could also cause a catastrophic event while in transit. There were no noticeable symptoms or warning signs of this condition except for the multiple slide out problems.
2023 RV unit experienced front cap cracking through complete cap. Grand Design stated it was a paint issue and would not warranty the damage. 2025 RV unit experienced exact same front cap cracking throughout the cap, side corners of cap and front side seam separation of RV. Interior seam and trim separation greater than reasonable and customary for an RV of this age and quality build. Repair shops, experts, RV dealers have stated these are certain symptoms of frame flex and pin box inadequacy. The potential...
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exists for further frame damage and catastrophic failure, especially while in motion. The damage continues to broaden and manifest to greater degrees as time progresses, from front cap to now seam separation and interior wall/trim separation.
The contact owns a 2018 Grand Design Recreational Reflection RV. The contact stated that there were structural cracks and frame separation on the RV, causing the rear interior walls to separate from the floor of the RV. The cause of the failure was not yet determined. The contact was informed of a Customer Satisfaction Campaign related to the failure. The vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was unknown.
The contact owns a 2022 Grand Design Recreational Reflection RV. The contact stated that while driving approximately 60 MPH, the propane compartment doors opened unintendedly. The failure had occurred on several occasions. The contact stated that the roof was peeling and cracking and the contact was concerned that there were signs of frame flex, and that the walls were unstable and there were other structural failures. No warning lights were illuminated. The RV was taken to the residence and was not yet diagnosed or repaired. The failure mileage was unknown.
The contact owns a 2019 Grand Design Reflection RV. The contact stated that while pulling the RV, the contact noticed abnormal sounds coming from the hitch location, and the RV displayed excessive up and down movements. Upon inspection, the contact noticed that both the driver's side and passenger's side frames had sustained 3 cracks on each side. The vehicle was serviced at the local RV dealer for the cracks. Additionally, the contact later noticed that the RV outriggers had bent due to a lack of structural...
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strength, the floor of the RV had become warped, and the walls had delaminated due to excessive movement, shuddering, and vibrations inside the RV walls. The contact was concerned that the pin box might fracture while pulling the RV, causing the RV to detach from the vehicle. The cause of the failures was not yet determined. The manufacturer was notified of the failures. The failure mileage was 6,000.
The contact owns a 2024 Grand Design Reflection RV. The contact stated that while attempting to raise the RV, the RV failed to raise up or level as designed. The RV was taken to a local dealer where it was diagnosed, and the contact was advised that the frame was bent because of a manufacturer's defect, and that further diagnosis was required to determine the cause of the failure. The RV was not repaired. The manufacturer was notified of the failure.
After the trailer collapsed, I'm deeply concerned for my children's safety and the safety of others. Despite raising these issues, the manufacture Grand Design has deflected responsibility and refused to act, even while under warranty. I kindly request immediate attention and a formal response. I previously brought it to Grand Design in Elkhart, Indiana while it was under warranty, but they declined both inspection and repair. I am really struggling with why RVs are not federally regulated. My trailer poses...
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serious safety risks to my family and others on the road due to the following issues: 1) Frame and Structural Failures: - Trailer collapsed when the frame broke holding the jacks - Welds breaking - Possible I-beam twisted (still need to confirm though) - Screws falling out while driving; risk of tire puncture and skirt/fender detachment - Driver-side outer wall separating from inner wall (gap large enough to fit a hand) - Main doors and cargo doors not staying closed during transport - Floor sinking in kitchen and bunk room - Trim detaching; walls bowing outward - Walls trimmed short five times, due to walls sinking with the floors from weight of roof - Severed screw heads on driver-side slides from excessive frame flex - Bathroom and hallway walls bowing - Sawdust on floor after each move - Master bedroom door damaged from wall bowing 2) Safety Concerns: - Brake breakaway system failed (now repaired) - Propane leaks - Wheel loose and balding due to improperly set crown bolt - Smoke and carbon monoxide detectors missing in bedrooms - Water pipes leaking onto electrical wiring (potential electrocution and/or fire) - Breaker box improperly wired (fire concerns) - Grounding issues affecting AC display and tank readers - Fridge leaking water inside (concerned about black mold) - Front jacks uneven and unstable and other issues too.
This is a Fifth wheel RV a 2021 Grand Design Reflection 303RLS. The Steel "I" Beam frame is developing cracks in the I Beam in the area of the spring hangers for the axles. This is yet to actually case an accident but may very well lead to one if the cracking worsens and the frame fails. Frame failure at highway speed is an obvious concern. This is something I believe is caused by defective parts made by LCI (Lippert) Corp. and used by Grand Design. This frame failure is not uncommon and based on my continuing...
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research is happening on hundreds if not thousands of these RV's. Raising awareness and requiring Grand Design to recall and repair / replace these defective frames is the ultimate goal. Please zoom in on the pictures to see one of the cracks in the frame.
1. EXCESSIVE FRAME FLEX / FAILURE: Symptoms include: Bowing of walls; Trim coming loose; Cracks in fiberglass wall by slide (occurred a 2nd time after side wall repaired by factory) ; crack in interior wall; crack in roof; Main door opening during transport; Sawdust repeatedly appearing in cabinets; Failure of the attachment point between the frame and walls 2. STRUCTURAL ISSUES: Slide repaired twice at the factory and currently under warranty repair by dealership for a 3rd instance 3. Repairs done at factory in IN...
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documents issues with both Grand Design and dealership acknowledging the failures were covered by warranty. 4. Inspected by both GD factory & dealership with documented failures falling under the warranty NOTE: Too many emails between Grand Design cust service and McClain's dealership to attach; working to put them all in a single PDF to send.
We purchased our 2022 Grand Design Reflection in January 2022 and were told it is good for full-time living since that is what we do. We have had issues with the slides, roof and other items list below: 3/11/2022 - Warranty Items: Driver side large slide won't go in all the way and driver side front slide jumped a tooth. 6/9/2022 - Warranty Items: Bedroom slide (driver side front) mechanism needs to be completely rebuilt. Large slide (kitchen) has a bent bracket. 11/23/2022 - Warranty Items: Bedroom slide...
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seized up (replaced slide system). Roof staples and screws poking through (resolved). 2/6/2023 - Non Warranty: Fridge shock cord snapped and fridge fell forward. Purchased new shock cord and installed. 8/9/2023 - Non Warranty: Fridge not working, bad board. Warranty passed and extended warranty said they would not pay due to the fridge fell forward in the past. Gerster paid to replace the fridge. Warranty Items: Spare tire coming loose after every travel. Shop replaced the wench. 6/6/2024 - Warranty Items: Slide on passenger side not sliding correctly. Room track is ground down causing gears to slip. Shop replaced the assembly. 7/6/2024 - Warranty Items: Fridge randomly stops working, needs replacement. Extended warranty covered all but $150 deductible. 6/6/2025 - Warranty Items: roof staples and screes poking through (roof replaced). Driver side large slide pin bent (replaced). Tech found cracks in the fiberglass above the slide at the rear. The cracks are on the inside in the same area (Submitted a claim to Grand Design. Waiting). 6/27/2025 - Pulled into campground and tried opening the window by the dining table. It is stuck. Had to push and hold it closed and then the release lever worked. Randomly throughout our travels, we stop at different places and notice pieces of trim/wood on the floors. Two kitchen drawers and one dresser drawer open during travel so had to install new drawer slide hardware. I'm having trouble attaching details.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data