- The problem
- Jayco is recalling certain model year 2011 travel trailers and fifth wheels manufactured from august 16, 2010, through october 1, 2010, equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.
- The risk
- A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
- The fix
- Jayco is working with atwood and will replace or repair the stoves free of charge. The safety recall began on november 8, 2010. Owners may contact atwood at 1-574-266-4749 or jayco at 1-574-825-0608.
Vehicle safety record
2011 Jayco Pinnacle Problems, complaints & recalls
Owners have filed 2 complaints about the 2011 Jayco Pinnacle with NHTSA, most often about the electrical system (2) and the wheels & tires (1). It is covered by 2 recalls, the latest in October 2010 for the equipment. For comparison, the 2010 has 0 and the 2012 has 0.
NHTSA data checked
CAbout as many problems as a typical Pinnacle year, for its age
#281 most complained-about 2011 vehicle
- Complaints
- 2
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2011 Jayco Pinnacle problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2011 Jayco Pinnacle recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Jayco is recalling certain model year 2011 pinnacle fifth wheel trailers equipped with dexter axles. On some axles, cracks could appear in the spindle weld.
- The risk
- These cracks can propagate and cause the spindle to detach from the axle tube, resulting in the separation of the wheel end from the vehicle, creating a road hazard that increases the risk of a crash to other vehicles, and compromises the driver's control of the vehicle increasing the risk of a vehicle crash.
- The fix
- Jayco is working with dexter axle and will inspect the axle serial number and replace it if it falls within the serial number range. Replacement of the axle will be performed free of charge. The safety recall began on october 18, 2010. Owners may contact jayco at 1-800-283-8267 and dexter axle at 1-800-2164.
What owners say
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2 complaints about the 2011 Jayco Pinnacle
Newest first, as filed with NHTSA by owners.
Kept smelling hot wires and burning plastic smell. Service tech was already in campground so we called them over to investigate and they discovered the iota model its-50r automatic transfer switch had burnt wires. Our unit is prepped for a generator but we do not have one installed so we question how/why this transfer switch should go bad since it's not used. Repeated emails to jayco are not offering much information. We saw where other transfer switches had been recalled and wondered if our switch was one of those...
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but we could not find recall notice. Are there issues with this model also? They keep asking if a power surge created the issue. The camper is hooked up to a 50a surge protector at our seasonal campsite so this shouldn't be an issue. And, it's not a single wire that is burnt but several which is a major malfunction. I'm uploading a pdf of the email conversation with jayco,
Tl* the contact owns a 2012 (na) jayco pinnacle equipped with goodyear marathon st tires, size: st235/80r16. While the vehicle was being towed at 55 mph, the driver's side tire experienced a blow out. The rv was taken to an independent mechanic to have the tire replaced. The contact was concerned that the trailer was sold with three year old tires. The contact also stated that the batteries in the rv exploded without warning. The trailer was taken to the dealer to have the batteries replaced. The dealer replaced...
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the battery; however, the batteries exploded again after a few days. The manufacturer was notified of the failure. The dot number was unknown. The approximate tire and vehicle failure mileage was 1,400.
Jayco Pinnacle: every year compared
All Pinnacle years2011 Jayco Pinnacle vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Jayco Pinnacle | 2 | 2 | C | |
| 2011 Jayco Greyhawk Class C | 4 | 3 | F | Compare |
| 2011 Jayco Melbourne Class C | 2 | 2 | D | Compare |
| 2011 Jayco Jay Flight | 1 | 3 | C | Compare |
| 2011 Jayco Eagle Super Lite | 1 | 3 | F | Compare |
| 2011 Jayco Jay Feather | 1 | 3 | F | Compare |
| 2011 Jayco Recon ZX | 1 | 1 | - | Compare |
| 2011 Jayco Jay Series | 1 | 3 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Jayco Pinnacle
Does the 2011 Jayco Pinnacle have any recalls?
Yes - NHTSA lists 2 recalls for the 2011 Jayco Pinnacle: equipment (October 2010); axle assembly (October 2010). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2011 Jayco Pinnacle?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (2), wheels & tires (1).
How many complaints has the 2011 Jayco Pinnacle had?
2 complaints have been filed with NHTSA, the first on August 25, 2016 and the latest on July 29, 2018. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2011 Jayco Pinnacle a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Jayco Pinnacle year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Jayco Pinnacle years have the most complaints?
2011 (2), 2014 (2). See every Jayco Pinnacle year compared.
What should I do if my 2011 Jayco Pinnacle has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data