2021 Jeep Cherokee Engine problems

I recieved a 4WD service error on my dashboard. I took it to my mechanic and they said the following codes came up. C14A7-97 PTU Motor P0606-49 Internal Control processor -internal electronic failure U0010-00 CAN interior bus I see that there are recalls for the PTU on other Cherokees for this year, so I want you to know it is happening to my vehicle too.

SVC 4WD light came on the dashboard. Took to the dealership, they said it was a PTU issue and it needed to be replaced. $3800 and 45 days to fix. NHTSA notes recalls for my year make and model for my 2021 Jeep Cherokee Latitude Lux but does not show a recall for my specific VIN#. Jeep says nothing they can do since the NHTSA does not show a recall for my specific VIN#. Vehicle was taken to Jeep Chrysler AutoNation in Golden Colorado. Apparently having a faulty PTU can be a MAJOR safety issue. Please advise.

My 2021 Jeep Cherokee Trailhawk has been effectively unusable since April 19, 2026 due to the PTU issue associated with FCA Recall 40D/NHTSA Recall 26V-290. I previously filed a complaint regarding this vehicle. It has now been 5 months with no repair remedy available. Due to being told by the certified dealer, Mopar, Jeep/Stellantis (who closed my claim because they claim the vehicle is safe to drive despite of having an outstanding safety recall) I thought I would attempt to drive the vehicle again. On...

Vehicle is a 2021 Jeep Cherokee Latitude Lux equipped with a 1-speed Power Transfer Unit (PTU) / Active Drive I system. The vehicle experienced an abrupt failure of the AWD system, triggering an immediate "Service 4WD" warning light on the dashboard. Dealership diagnostics confirmed trouble code C14A7-97 (Power Transfer Unit Rear Axle Motor Circuit - Component Internal Failure), requiring a complete PTU replacement estimated at $2,200. This vehicle is currently excluded from Safety Recall 40D (NHTSA Campaign...

I have filed a reimbursement twice now for recall 26V290000 (FCA Recall 40D). I had this repaired in August of 2025. Both times I have submitted the claim it has been denied because of no remedy available. I am just asking for a reimbursement and I think they are just using this as an excuse not to pay the bill. My reference claim number is 97934186.

Twice in the past year, the vehicle stalled after coming to a stop at a red light. The morning after the most recent incident, the car would not start. I had it towed to the dealership. That was Luther Brookdale Dodge, Jeep and Ram in Brooklyn Center, Minnesota. Two weeks ago, I began to intermittently see the message '4WD Unavailable - Service Required'. I brought it yesterday, and was told that the Power Transfer Unit was in need of replacement. I travel as an special education case manager and teacher...

I own a 2021 Jeep Cherokee Trailhawk that is included in the PTU safety recall involving sudden loss of motive power and/or loss of the PARK function. My vehicle began exhibiting the exact symptoms of this recall in April 2026 and has been undrivable since that time. The recall was announced in May 2026, but Stellantis has still not provided a repair remedy. As of today, my vehicle has been out of service for approximately four months due to the recalled condition. I have received the recall notification letter,...

I bought my 2021 jeep in 2023 at Matthew's in Pa and from day 1 my antifreeze has been leaking, I Bought the extended Warranty and they told me I didnt buy it and wouldn't fix nothing, so I took it back down there and other guy told me yes I had a Warranty but it's outdated and nothing they can do, which isn't fair on me! Now my heater core is bad which from get go that was the problem but they couldn't figure it out! Now I have every light on seat belt, air bag, engine light, parking brake, lane assit, etc and I...

I purchased this 2021 Jeep Cherokee, and it has developed a life-threatening defect where it performs an uncommanded braking while driving at speed. Without any warning the car slams on the brakes creating an immediate risk of a Rear end collision. Diagnostic scans show multiple critical failures: PO128 (the initial warning of a computer communication issues). Dealership (Echo Park) refuses to fix with the proper OEM part and denies my warranty, (I called it in on day 15 on my Warranty, 01/28/26) I let them know...

The contact owned a 2021 Jeep Cherokee. The contact stated that there was an abnormal sweet/alcohol smell in the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent while in the process of performing a stress test drive. There was a popping sound from the ignition, and it stopped on the interstate. Upon opening the hood, he noticed smoke and flames, and the vehicle fully ignited and caught fire. The fire department was on the scene to extinguish the fire and determined that...

Their was no incident

The vehicle was sold by DriveTime (Highland, Indiana) on August 29, 2025, with a known safety recall (Y18 - Transmission Oil Cooler Hose, NHTSA 21V-310) that had not been properly repaired. Jeep dealership documentation dated October 17, 2025, shows the recall was only "inspected" but no repair was completed. Within 30 days of purchase, the check engine light began turning on and off intermittently, and an AutoZone diagnostic (Code P0934 - Hydraulic Pressure Sensor Circuit Low) confirmed a powertrain failure...

UNKNOWN purchased a used 2021 Jeep on July 3, 2025 received the CARFAX showing it passed all tests however, after I drove off the lot the engine sounded funny, took it back on July 10, they send the car to a Jeep dealer who stated it needed a new engine I also stated the AC smells funny, which they never addressed I finally got my jeep back end of Septemeber with new engine never heard a word from the Dealer even after 2 attempts to speak with them to get a full refund

The car is reporting service 4WD, they are saying the PTU is bad. Took it into the dealership today.

July 3 purchased used Jeep 2021 18,500 miles from a Lincoln Dealer July 5-7 notified dealer something wrong with engine July 10 drop off at Lincoln dealer was told Jeep would be taken to there Jeep Dealer in Titusville for service July 16 we find out Jeep has been delivered, July 21 was told the Jeep needs new engine, ordered was placed, as of today Aug 26 no ETA I filed a case with Jeep Care, they state no ETA maybe October. No warnings when I did the test drive, within an hour of driving and got home engine made terrible sounds etc reported it right away

Our Jeep has had multiple accounts of shifting hard, hesitation while shifting, making a hard sound when putting in reverse and now it is having trouble starting up. When we charged the recently purchased (brand new) battery, the vehicle will start up but when placing in reverse it shifts so hard that it sounds like the bottom is dropping out. Now a lot of lights are shining on my panel; the check engine light, the forward collision light, the parking break light, the regular brake notification, the traction...

The contact owns a 2021 Jeep Cherokee. The contact stated while attempting to drive from a complete stop, the vehicle stalled. The contact stated that the vehicle was able to restart after several attempts. The check engine warning light was illuminated. The contact stated that while driving approximately 5 MPH and making a turn on the same day, the failure recurred, nearly causing the contact to crash into a vehicle and to be rear-ended by another vehicle. The contact stated that the failure had recurred on...

I purchased a brand new car and the ABS system keeps failing. My car has passed inspections but for this continues to be a problem

The Jeep caught fire underneath while I was driving on the highway. There were no warning lamps or symptoms of the problem prior to failure. I saw flames come up over the front of the car and immediately parked and ran with my child. We could have died.The fire and stopped car in the middle of the highway could have caused a pile up of crashes. It is unknown what component or system failed and I don't believe it is available for inspection as State Farm decided not to move forward with inspection. They declared it a total loss.

Jeep stuttered and jerked on the freeway and then dropped out of gear. I managed to get to the shoulder but the engine would just rev and not go fwd while in drive or manual mode. I could not engage the parking break and when in park, the jeep would still roll forward. I turned the jeep off and on several times but it would not engage in forward gear, but the rpms would go up. I could put the jeep in reverse but no forward gear would engage

While at a complete stop vehicle's rpms went up and launched forward on its own. It continued to do so several times despite pressing the break pedal fully. Vehicle did the same thing only a couple of weeks after being purchased but I was unsure if it had been the vehicle or I eased up on the break a little too much. This latest time however it did it so many times that I was able to record it and share it with my dealership.

automatic stop start that activates when you are at a stop light either gives you and error that it won't work about 1/3 of my driving trips. on 2 occasions it has totally shut off the vehicle leading to all sorts of dash error lights coming on, and requiring the vehicle to be put in park to restart the engine. dealer service says faulty hood open sensor.

The contact owns a 2021 Jeep Cherokee. The contact stated while driving at various speeds, the vehicle turned off unintendedly. The contact was able to veer to the side of the roadway. The contact restarted the vehicle and continued driving. The check engine warning light was illuminated. Additionally, the contact stated that the failure recurred while at a complete stop. The contact was able to restart the vehicle and continue driving. The contact also stated that the low oil pressure warning light was illuminated...

2/14/23 Dash Flashes "Put Car in Park"; battery symbol illuminates, gear shift 'D' lit up. Coasted to the shoulder, put car in park, engine was not running. I hit the "Start" button. The engine starts up, I put it into Drive, and pull onto the road. This repeats 2 more times. 2/20/23 Car serviced at Chrysler dealership - Service report said Updated PCM 181906EL Module. ECU from old part number 68493558AD to current part number 68493558AG. 3/7/23 - Vehicle lost power. Coasted to nearest driveway to turn off the...

The first time it happened was 9/23/2022. I was accelerating away from a traffic light, going to make a left turn, and warning lights came on and the car didn't want to go. The orange check engine light was on, there was a red symbol of a throttle venture and several other orange lights and the car was in limp mode. I restarted the car and the red venture light was out and only the check engine light was on and the car was out of limp mode. A week later 9/30/2022, the same thing happened. I was making a left turn...