Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Body, doors & structure

Jeep Gladiator Body problems by year

13 complaints filed with NHTSA about the Jeep Gladiator's body, doors & structure. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.

Body complaints by model year

YearBody complaintsCrashesInjuriesRecalls
20212110
202011000

Latest Gladiator body complaints

2020 Jeep GladiatorElectrical systemBody, doors & structure

The contact owns a 2020 Jeep Gladiator. The contact stated that the instrument panel failed to illuminate or display the mileage, fuel level, and other information necessary to the operation of the vehicle. The contact stated that when the sun visor was down to block the sun and the vehicle was driven over uneven pavement, the sun visor occasionally slightly detached and blocked the view of the driver. The vehicle was taken to the dealer, who determined that the instrument panel needed to be replaced. The dealer...

Read the full complaint

confirmed that the failure was related to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Filed Incident Electrical system · StructureNHTSA 11694168
2020 Jeep GladiatorBody, doors & structure

The contact owns a 2020 Jeep Gladiator. The contact stated while driving at 45 MPH, the sun visor had detached both the driver and passenger sides. The vehicle was taken to the dealer where it was diagnosed that the sun visor needed to be replaced. The vehicle was repaired but failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.

Filed Incident StructureNHTSA 11620421
2020 Jeep GladiatorBody, doors & structure

The factory sunroof on my 2020 Jeep Gladiator Rubicon detached at highway speeds. The springs that hold tension on the clamps that secure the soft top to the frame, unbeknownst to me at the time, lost tension. While travelling down the highway the soft top clamps loosened from a small bump and the wind caught the soft top itself. I immediately reacted, reached up, and tried to bring the soft top back down as I was frantically slowing down on the highway and merging right. The soft top ripped from my hand...

Read the full complaint

cutting it open and smashed into the rear of the vehicle. When the soft top smashed into the rear of the vehicle several hinges broke, luckily one was still holding the soft top from completely falling off. This obviously poses a very large safety risk as the soft top could have flown into another vehicle disabling it or much worse; causing injury or death. The problem has been reported by others through online forums and the consensus is that the springs inside the clamps weaken over time leading to this issue. The soft top was not inspected by the dealer or anyone else, they did not care to investigate. The dealer only replaced the soft top after more than a month of waiting for parts to arrive. I have informed Jeep Cares and Jeep Customer Care over the phone; however, they did not seem interested in actually fixing the issue. Jeep instead directed me the dealership only to have the soft top replaced. I am now following up with NHTSA regarding this issue as the other avenues have yielded no results. It should be noted that in my forum post I ended up paying more than the $500 deductible, there was constant confusion between the dealership and insurance, the invoice is attached. [[redacted]] [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident StructureNHTSA 11595216
2020 Jeep GladiatorBody, doors & structure

Regarding my 2020 Jeep Gladiator. Rear Window Cracks Around Rear Glass Frame. On [[redacted]], I took my Gladiator to Jeep dealership to repair leak in roof that wasn't covered under warranty. It was in the seal of the roof panels which they said many Gladiators are experiencing. Paid $402 out of pocket to have those seals repaired. At that service visit, the service attendant advised me that they are aware of a structural defeat causing cracks around the seal of the rear window. They said the whole rear window...

Read the full complaint

needs to be replaced at an out of pocket cost to the consumer of $1800. Jeep Warranty nor our extended warranty covers any of it. Also there is no recall for it! They told us to call Jeep to complain as they didn't think this was right. They were going to call as well. I called the number they gave me 1-877-426-5337 and the rep said it wasn't covered but gave me a case number and said he would pass on our complaint. Being a defect and a large window, it could most definitely be a safety issue and we feel Jeep should issue a recall. I believe many consumers out there are beginning to have this same issue. The Gladiator first came out in 2019 and issues with them are just coming to light. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Structure · Unknown or otherNHTSA 11585929
2020 Jeep GladiatorBody, doors & structure

Water leaking inside vehicle from the rear window. I went online and discovered there are several people having issues with the same type of problem. I would hate for the humidity to cause electrical malfunctions causing an accident from water damage.

Filed Incident StructureNHTSA 11511896
2021 Jeep GladiatorBody, doors & structure

The contact owns a 2021 Jeep Gladiator. The contact stated while driving approximately 30 MPH, the driver's side front tire kicked up a stone from the street which entered the cabin and struck the contact on the left side of his forehead. The contact stated that he understood that inadequate fender coverage allowed road debris to be picked up by the wheels and thrown into the cabin of the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no repair needed. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.

Filed Incident StructureNHTSA 11500006
2021 Jeep GladiatorSteeringSuspensionBody, doors & structureCrash1 injury

1) Frequent spontaneous windshield cracks. 2) violent, out of control steering wheel vibrations at highway speeds nearly causing severe collisions. Reoccurring incidents. I'm ready to file a lawsuit.

Filed Incident Steering · Suspension · StructureNHTSA 11494925
2020 Jeep GladiatorBody, doors & structure

Both latches on my 2020 jeep gladiator soft top inadvertently unlatched while driving on interstate at approximately 75 mph, causing the top to start opening. Driver and passenger grabbed top and conducted emergency stop on shoulder of interstate to keep the soft top from fully opening. The inadvertent opening occurred three times in span of 15 minutes at increasingly slower speeds. To continue our trip, we were able to secure the soft top to window frame with bungee straps installed over the latches to keep...

Read the full complaint

latches in place. Concerned that an inadvertent opening of the soft top at interstate speed might cause driver to loose control of vehicle while dealing with grabbing the soft top at high speed, structural damage to top, and/or potential for soft top to depart the jeep and damage vehicles driving behind. The structural issues appears to be with the design of the two latches that secure the soft top to window frame. Latches seem too weak/loose to provide secure closure of the soft top. I took the jeep gladiator to a chrysler/dodge/jeep dealer and the dealer service representative stated there was a technical bulletin for adjusting the latches. The dealer mechanic adjusted my jeep's latches according to tsb specifications. In my opinion, the latches are still loose and unstable. Will not drive my jeep at highway speed until the issue is fixed. I contacted chrysler and was assigned a case manager to hopefully resolve the issue.

Filed Incident StructureNHTSA 11385732
2020 Jeep GladiatorTransmission & drivetrainBody, doors & structureEngine & coolingFire

I entered the highway and my power steering light came on. I then lost power steering. Immediately got off at the next exit and pulled into the gas station. As I exited my vehicle I observed smoke coming from the hood vents. The engine bay then became fully engulfed in flames and the fire department responded to extinguish the fire. Vehicle is total loss.

Filed Incident Power train · Structure · EngineNHTSA 11373567
2020 Jeep GladiatorBody, doors & structureVisibility & wipers

The roof leaks in the center front and will unexpectedly hit the driver with water while driving. I was told by the dealer service manager that all jeeps leak and that he would try to fix it but it would likely get worse. It is a dangerous event to get hit by water while driving without warning. This is a new jeep 2020 gladiator. Since I am told it can't be fixed it would be considered a dangerous flaw. They have offered for me to drive to another dealer in another city to attempt repair. With what I have been told that seems to be an avoidance.

Filed Incident Structure · Unknown or other · Visibility / wiperNHTSA 11321564
2020 Jeep GladiatorBody, doors & structure

When opening and closing the driver and passenger side doors, there is a noticeable clicking sound. I have since become aware that the aluminum exterior of the door is peeling away from the steel structure inside of the door resulting in this clicking sound due to the flexing of the door.

Filed Incident StructureNHTSA 11270267
2020 Jeep GladiatorEngine & coolingBody, doors & structure

Tl* the contact owns a 2020 jeep gladiator. While driving approximately 65 mph, the floor panel on the front driver's side became so hot that it burned the bottom of the driver's foot. The carpet on the floor panel was removed and there was a warning not to remove the carpet because the exhaust system runs under that side of the vehicle. The contact stated that the warning label was not visible unless the carpet was removed. The vehicle was taken to lithia jeep dodge (2229 king ave w, billings, mt 59102) where it...

Read the full complaint

was diagnosed that the vehicle was performing according to standards. The manufacturer was contacted via email. The vehicle was not repaired. The approximate failure mileage was 3,000.

Filed Incident Engine and engine cooling · StructureNHTSA 11222418

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience