- The problem
- On certain trucks, the wiring, parts, or transmission programming required for the auto neutral feature to function as designed were either not installed, connected, or programmed properly.
- The risk
- If any of these conditions exists, the transmission will not automatically shift into neutral when left in drive with the parking brake set engaged. The vehicle could move without warning increasing the risk of a crash.
- The fix
- Dealers will inspect the affected vehicles to ensure the auto neutral feature functions properly and, if needed, will make the necessary repairs free of charge. The recall began on may 9, 2007. Owners may contact kenworth at 425-828-5440.
Vehicle safety record
2004 Kenworth C500 Problems, complaints & recalls
No owner complaints about the 2004 Kenworth C500 have been filed with NHTSA. It is covered by 4 recalls, the latest in March 2007 for the automatic transmission.
NHTSA data checked
CAbout as many problems as a typical C500 year, for its age
- Complaints
- 0
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2004 Kenworth C500 recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- On certain tractors equipped with caterpillar diesel engines, the variable valve actuation oil line may wear against the sharp edge of the cylinder head if not positioned correctly.
- The risk
- The oil line may be cut on the cylinder head causing an oil leak and a possible fire.
- The fix
- Caterpillar, in conjunction with paccar, will be conducting the owner notification and remedy for this campaign free of charge. Owners may call caterpillar at 309-675-6496, kenworth at 425-828-5440, or peterbilt at 940-591-4201.
- The problem
- On certain heavy duty class 8 trucks, the suspension has transverse beam castings that may fracture under normal loads. If a casting breaks when the vehicle is traveling on a roadway there is the potential for pieces of the casting to become projectiles and the suspension's transverse beam may drop down low enough to contact the road surface.
- The risk
- This could cause sparks that could potentially ignite and cause a fire.
- The fix
- Dealers will inspect and replace the defective transverse beam assemblies free of charge. The recall began on june 10, 2005, with letters being mailed to peterbilt owners; and on june 17, 2005, for kenworth owners. Owners may contact peterbilt at 940-591-4201 or kenworth at 425-828-5440.
- The problem
- On certain trucks, the power feed harness p92-1993 terminals were not properly crimped.
- The risk
- This could lead to intermittent power loss affecting the electrical system and possibly result in a fire.
- The fix
- Dealers will replace the harness. The recall began january 13, 2005. Owners should contact kenworth at 1-425-828-5440.
What owners say
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No complaints about the 2004 Kenworth C500 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Kenworth C500: every year compared
All C500 years2004 Kenworth C500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2004 Kenworth C500 | 0 | 4 | C | |
| 2004 Kenworth T2000 | 3 | 7 | D | Compare |
| 2004 Kenworth T800 | 3 | 12 | D | Compare |
| 2004 Kenworth W900 | 2 | 12 | D | Compare |
| 2004 Kenworth K100 | 1 | 1 | B | Compare |
| 2004 Kenworth T300 | 1 | 4 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2004 Kenworth C500
Does the 2004 Kenworth C500 have any recalls?
Yes - NHTSA lists 4 recalls for the 2004 Kenworth C500: automatic transmission (March 2007); engine and engine cooling (December 2005); suspension (April 2005); wiring (December 2004). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2004 Kenworth C500 had?
None have been filed with NHTSA so far.
Is the 2004 Kenworth C500 a reliable vehicle?
Its Safety Index is 41 out of 100 (grade C: about as many problems as a typical Kenworth C500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Kenworth C500 years have the most complaints?
1999 (1), 2006 (1), 2007 (1). See every Kenworth C500 year compared.
What should I do if my 2004 Kenworth C500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data