- The problem
- Paccar is recalling certain model year 2007-2011 kenworth c500, t2000, t600, and t660, as well as model year 2009-2011 peterbilt 387 and 388 trucks equipped with caterpillar c15 engine and manufactured from may 11, 2006, through september 17, 2010. Degradation of a combustion tube weld can cause radial heat impingement on the body which may burn through certain bodies used on c15 engines.
- The risk
- THIS COULD RESULT IN A FIRE.
- The fix
- Caterpillar is handling the owner notification and remedy for this campaign. Please see caterpillar's defect report 11e-006. Caterpillar will replace the single piece combustion tube with a thick wall combustion tube which will not allow the heat to break through. This service will be performed free of charge. Due to a parts supply issue, owners will be notified by the end of april 2011 about the safety defect, and will then be notified again once the free remedy is available, currently estimated to be around late july 2011. Owners may contact caterpillar toll-free at 1-800-447-4986.
Vehicle safety record
2007 Kenworth C500 Problems, complaints & recalls
Owners have filed 1 complaint about the 2007 Kenworth C500 with NHTSA. It is covered by 6 recalls, the latest in March 2011 for the engine and engine cooling. For comparison, the 2006 has 1 and the 2008 has 0.
NHTSA data checked
DMore problems than a typical C500 year, for its age
#445 most complained-about 2007 vehicle
- Complaints
- 1
- Recalls
- 6
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2007 Kenworth C500 recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Paccar is recalling 3,573 my 2007 kenworth c500, t800, t600, t2000, and w900 chassis built with phillips qcs ii trailer cable connection and trailer cable mounting bracket with 'u-shaped' cut out. Certain trailer cable mounting brackets have a 'u-shaped' cut out that only partially supports the trailer cable connection. Partial support of the cable connection may allow the molded boot and electrical ground pin to partially or completely pull away from the 7-way socket. Partial or complete detachment of the cable connection can cause reduced water resistance and potential loss of electrical ground. There is also a possibility the trailer lights may fail to illuminate without the operator's knowledge.
- The risk
- If this condition were to occur, other motorists may not be warned of the tractor/trailer movements, increasing the risk of a crash.
- The fix
- Dealers will install a reinforcement bracket between the flexible back of the qcs ii molded boot and the frame bracket, and reattach the supporting bolts. The recall began on may may 30, 2008. Owners may contact kenworth at 1-425-828-5440.
- The problem
- Paccar is recalling 130 my 2005-2007 kenworth c500, t800, w900, and peterbilt models 357 and 379 tractor trailers equipped with fabco slack adjusters on sisu axles. The slack adjusters may fail as a result of a fatigue crack rendering the slack adjuster inoperative. This could reduce braking effectiveness.
- The risk
- Reduction in braking capacity could increase the risk of a crash.
- The fix
- Dealers will inspect and replace the slack adjusters free of charge. The recall began on march 21, 2008. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.
- The problem
- On certain trucks, the rear hood mounting brackets can contact the front axle brake chamber during full axle articulation.
- The risk
- If contact occurs, two possible scenarios may result: (1) the front brake chamber may be damaged to a point resulting in the loss of air or cause sudden full application of one of the brakes on the front axle; or (2) the front brake chamber may be damaged causing a reduction in braking capacity, increasing the risk of a crash.
- The fix
- Dealers will inspect the brake chamber and surrounding components for any damage and modify the rear hood support bracket to eliminate the potential for interference. If any brake components is damaged, the dealer will be instructed to replace the components free of charge. The recall began on may 14, 2007. Owners may contact kenworth at 425-828-5440.
- The problem
- On certain trucks, the wiring, parts, or transmission programming required for the auto neutral feature to function as designed were either not installed, connected, or programmed properly.
- The risk
- If any of these conditions exists, the transmission will not automatically shift into neutral when left in drive with the parking brake set engaged. The vehicle could move without warning increasing the risk of a crash.
- The fix
- Dealers will inspect the affected vehicles to ensure the auto neutral feature functions properly and, if needed, will make the necessary repairs free of charge. The recall began on may 9, 2007. Owners may contact kenworth at 425-828-5440.
- The problem
- Certain trucks fail to comply with the brake timing regulatory requirements of federal motor vehicle safety standard no. 121, "Air brake systems." The brake valve was moved to the opposite rail, increasing the length of the air line, which in turn increased the wheelbase requiring a dual relay valve system. The vehicles were manufactured with a single valve system.
- The risk
- If stopping distance was limited, a vehicle crash could result.
- The fix
- Dealers will convert the single relay valve to a dual relay valve system free of charge. The recall began on may 21, 2007. Owners may contact kenworth at 425-828-5440.
What owners say
Be the first C500 owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
1 complaints about the 2007 Kenworth C500
Newest first, as filed with NHTSA by owners.
Customer wants to know if safety recall 07v217000 was the last recall**cc *tr
Kenworth C500: every year compared
All C500 years2007 Kenworth C500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2007 Kenworth C500 | 1 | 6 | D | |
| 2007 Kenworth T2000 | 12 | 11 | F | Compare |
| 2007 Kenworth T300 | 3 | 5 | D | Compare |
| 2007 Kenworth W900 | 2 | 17 | D | Compare |
| 2007 Kenworth T600 | 1 | 14 | F | Compare |
| 2007 Kenworth T800 | 1 | 21 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2007 Kenworth C500
Does the 2007 Kenworth C500 have any recalls?
Yes - NHTSA lists 6 recalls for the 2007 Kenworth C500: engine and engine cooling (March 2011); fifth wheel assembly (April 2008); slack adjusters (March 2008); hood (May 2007) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2007 Kenworth C500 had?
1 complaints have been filed with NHTSA, the first on June 5, 2007 and the latest on June 5, 2007. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2007 Kenworth C500 a reliable vehicle?
Its Safety Index is 26 out of 100 (grade D: more problems than a typical Kenworth C500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Kenworth C500 years have the most complaints?
1999 (1), 2006 (1), 2007 (1). See every Kenworth C500 year compared.
What should I do if my 2007 Kenworth C500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data