Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Bullet 34BIPR trailers. The bedroom emergency egress window may have an incorrect crank handle installed.
Body, doors & structure
Keystone Bullet Body problems by year
8 complaints filed with NHTSA about the Keystone Bullet's body, doors & structure. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.
Body complaints by model year
Body recalls
Keystone RV Company (Keystone) is recalling certain 2020 Bullet 34RI trailers equipped with overhead cabinets across the rear wall. The trailers may be missing an egress window in the main living area, preventing passenger exit in the event of an emergency.
Latest Bullet body complaints
The contact owns a 2021 Keystone Bullet RV. The contact stated that after a visual inspection, the contact observed that the passenger's side rear leaf spring shackle had detached from the frame at the spot weld. The vehicle was taken to an independent mechanic, who diagnosed a failure with the spot welds. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000.
Tl* the contact owns a 2016 keystone bullet. The contact stated that the floorboards were rotting due to water damage. The contact called terrytown rv superstore (7145 division ave s, grand rapids, mi 49548; (616) 455-5590) and notified the dealer of the failure. The rv had not been diagnosed nor repaired. The manufacturer was informed of the failure.
Tl* the contact owns a 2020 keystone bullet crossfire travel trailer. The contact stated that the demotic water heater caught on fire, burning all the electric wires completely. The fire eventually burned out on its own. The rv was taken to bish's rv - boise area (1300 w overland rd, meridian, id 83642) where he was informed that the gas pressure was low, which they linked to the failure. The contact called the maker of the water heater and they blamed the fire on the propane tank. The manufacturer was notified of the failure and they explained that they are not responsible for the failure. The vehicle had yet to be repaired. The failure mileage was 0. The vin is invalid. *Dt*jb*bf*jb
Cpsc:we purchased a new 2017 keystone bullet travel trailer in september 2017. We have two doors on our trailer and have had problems with the entry door locks locking when the latch is in the unlock position. The fic locks have both locked when the door was just closed. The last time leaving my dog on the inside and I was left in 38 degree weather(in my pj's and a light jacket and my cell phone on the inside with my dog) for over 4 hours before finding another owner of a keystone travel trailer who was gracious enough in allowing us to try to use their keys to open our doors. The rear door was in the unlock positions and we were unable to unlock the lock even with a key. *Dt *js
Tl* the contact owns a 2014 keystone bullet. The contact stated that water entered the rear panel of the trailer. Upon inspection, the contact found that the aluminum molding heated and caused the rear panel to warp. An independent mechanic was contacted and confirmed that inadequate material was used, which caused the failure. The dealer and manufacturer were not contacted. The failure mileage was 1,500.
Windows were manufactured in mexico. Windows do not fit and improperly installed.Claim was made and and denied within warranty period. Keystone after warranty was out changed complaint to another cause without inspection and denied again as out of warranty. The worst customer service I have ever experienced.
Tl* the contact owns a 2015 keystone bullet. The contact stated that the rv door was locked; however, the contact was unable to unlock the door. The contact stated that the deadbolt seized in the lock position. The rv was not included in nhtsa campaign number: 13e039000 (equipment, latches/locks/linkages). The manufacturer was notified of the failure. The rv was a tow-behind. There was no failure mileage associated with the rv.
Tl*the contact owns a 2010 trail manor elkmont trailer. The contact noticed that whenever it rains heavily that the outside vents for the refrigerator and freezer become wet which leads to the electrical cords of the equipment to become wet. The vehicle has not been diagnosed by the dealership and the contact noticed beforehand that the trailer had a previous leak problem. The current and failure mileage was at 2000. Bml
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data