- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
- The risk
- An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
- The fix
- Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.
Vehicle safety record
2025 Mack MD Problems, complaints & recalls
Owners have filed 1 complaint about the 2025 Mack MD with NHTSA, most often about the brakes (1) and the transmission & drivetrain (1). It is covered by 2 recalls, the latest in October 2025 for the anchorage. For comparison, the 2024 has 1.
NHTSA data checked
DMore problems than a typical MD year, for its age
#254 most complained-about 2025 vehicle
- Complaints
- 1
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2025 Mack MD problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2025 Mack MD recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 MD and Terrapro vehicles. The Gross Axle Weight Rating (GAWR) listed on the vehicle certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- The risk
- An overloaded vehicle can increase the risk of a crash.
- The fix
- Dealers will remove and replace the label, free of charge. Owner notification letters were mailed May 28, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0463.
What owners say
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1 complaints about the 2025 Mack MD
Newest first, as filed with NHTSA by owners.
[[redacted]] - the truck lost brakes for the first time. The truck was returned 3/15/24 3/20/24 - The truck went back in the shop to get parts installed that were ordered. The truck was picked up 4/15/24. 4/16/24 - The truck went back in to the dealer for break noise and issues. The truck was picked up on 4/19/24. 4/22/24 - The truck went back to the dealer for break failure and issues. The truck was picked up 5/4/24 7/5/24 - The truck went back in the shop for break issues. The truck was picked up on 7/15/24...
Read the full complaint
8/20/24 - the truck lost breaks - @ 11:14am, we called Dave/Mangino's @ 11:21am Let him know that we are done with the truck - it's not safe and that the dealer needs to figure out what to do next. 8/22/24 - Dropped truck off at Mangino's for the "Buy Back" per Dave Grossbeck. Also turned in the licenses plates. Waiting to hear from Dave for exact amount of check. 8/23/24 - Dave Grossbeck - told us he still does not have any answers from GM It's going to take some time. 8/26/24 - we went to Mangino's and met with Dave Grossbeck & Mike Coffey to call GM Customer Service together. Asked to speak with a supervisor. Was told they would have a call back within 24-48 hours. Have not heard back to date (8/30/24). Dave Grossbeck called GM Upper Management and was told they were having a meeting on Wednesday (8/28/24) regarding the truck. 8/26/24 - we contacted Gus (GM Engineer) regarding the truck - Guys replied that he was coming out on Wednesday (8/28/24) to evaluate the truck. 8/28/24 - Gus came to Mangino's - we heard nothing from anyone. 8/29/24 - we stopped in at Mangino's Dave Grossbeck had no new answers. 8/30/24 - Dave Grossbeck returned a call from us. Dave requested our GM claim #. 9/9/24 we received a payment for the truck in full minus interest and deal fees for the buy back. A week later the truck was on the dealers lot for sale. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mack MD: every year compared
All MD years2025 Mack MD vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2025 Mack MD | 1 | 2 | D | |
| 2025 Mack Granite (GR) | 1 | 8 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2025 Mack MD
Does the 2025 Mack MD have any recalls?
Yes - NHTSA lists 2 recalls for the 2025 Mack MD: anchorage (October 2025); labels (May 2024). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2025 Mack MD?
By the complaints owners filed with NHTSA, the most common problem areas are the brakes (1), transmission & drivetrain (1).
How many complaints has the 2025 Mack MD had?
1 complaints have been filed with NHTSA, the first on November 17, 2024 and the latest on November 17, 2024. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2025 Mack MD a reliable vehicle?
Its Safety Index is 27 out of 100 (grade D: more problems than a typical Mack MD year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Mack MD years have the most complaints?
2023 (1), 2024 (1), 2025 (1). See every Mack MD year compared.
What should I do if my 2025 Mack MD has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data