- The problem
- Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
- The risk
- Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
- The fix
- Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.
Vehicle safety record
2014 Mack Pinnacle (chu) Problems, complaints & recalls
No owner complaints about the 2014 Mack Pinnacle (chu) have been filed with NHTSA. It is covered by 4 recalls, the latest in December 2016 for the hub.
NHTSA data checked
CAbout as many problems as a typical Pinnacle (chu) year, for its age
- Complaints
- 0
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2014 Mack Pinnacle (chu) recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.
- The risk
- If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.
- The fix
- Mack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim notice was sent to owners on April 25, 2016. The recall began on June 7, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0399.
- The problem
- Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2014 Pinnacle (CHU and CXU) trucks manufactured September 10, 2010, to June 17, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
- The risk
- If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
- The fix
- Mack will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0395.
- The problem
- Mack Trucks, Inc. (Mack) is recalling certain model year 2013 and 2015 Titan (TD), model year 2014 and 2015 Pinnacle (CHU), and model years 2009-2010, 2012, and 2014-2016 Granite (GU) trucks. The chassis harness and air lines may not be properly clipped to the crossmember, which can allow the cables and air lines to fall and get twisted in the driveline.
- The risk
- If the electrical cables and air lines were to fall and get tangled in the driveline, it could affect the electrical system and braking system, increasing the risk of a vehicle crash.
- The fix
- Mack will notify owners, and dealers will inspect the vehicles and properly clip the harness and air lines, free of charge. The recall began on September 30, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0393.
What owners say
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No complaints about the 2014 Mack Pinnacle (chu) yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mack Pinnacle (chu): every year compared
All Pinnacle (chu) years2014 Mack Pinnacle (chu) vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2014 Mack Pinnacle (chu) | 0 | 4 | C | |
| 2014 Mack GU | 1 | 0 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2014 Mack Pinnacle (chu)
Does the 2014 Mack Pinnacle (chu) have any recalls?
Yes - NHTSA lists 4 recalls for the 2014 Mack Pinnacle (chu): hub (December 2016); driveshaft (February 2016); fifth wheel assembly (October 2015); wiring (August 2015). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2014 Mack Pinnacle (chu) had?
None have been filed with NHTSA so far.
Is the 2014 Mack Pinnacle (chu) a reliable vehicle?
Its Safety Index is 49 out of 100 (grade C: about as many problems as a typical Mack Pinnacle (chu) year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2014 Mack Pinnacle (chu) has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data