- The problem
- Mack Trucks Inc. (Mack) is recalling one 2014 Pinnacle (CXU) vehicle and certain 2018-2019 Mack Anthem (AN) vehicles equipped with air brake supply tanks that have an air volume amount ranging from 70% to 96% of the amount required by the regulation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
- The risk
- The undersized air brake supply reservoir may provide an insufficient air supply to properly operate the brakes during repetitive brake applications, reducing braking performance and increasing the risk of a crash.
- The fix
- Mack will notify owners and dealers will add an air tank to the affected vehicles, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0417.
Vehicle safety record
2016 Mack Pinnacle (chu) Problems, complaints & recalls
No owner complaints about the 2016 Mack Pinnacle (chu) have been filed with NHTSA. It is covered by 3 recalls, the latest in February 2019 for the reservoir / tank.
NHTSA data checked
CAbout as many problems as a typical Pinnacle (chu) year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2016 Mack Pinnacle (chu) recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2016 Pinnacle CHU and CXU diesel trucks equipped with certain Dana steer axles. The castellated nut and cotter pin on the steer axles may not have been properly torqued, allowing the tie rod to loosen within the steer axle.
- The risk
- If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.
- The fix
- Mack will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 17, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0408.
- The problem
- Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
- The risk
- Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
- The fix
- Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.
What owners say
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No complaints about the 2016 Mack Pinnacle (chu) yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mack Pinnacle (chu): every year compared
All Pinnacle (chu) years2016 Mack Pinnacle (chu) vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2016 Mack Pinnacle (chu) | 0 | 3 | C | |
| 2016 Mack Cxu | 1 | 1 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2016 Mack Pinnacle (chu)
Does the 2016 Mack Pinnacle (chu) have any recalls?
Yes - NHTSA lists 3 recalls for the 2016 Mack Pinnacle (chu): reservoir / tank (February 2019); tie rod assembly (August 2017); hub (December 2016). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2016 Mack Pinnacle (chu) had?
None have been filed with NHTSA so far.
Is the 2016 Mack Pinnacle (chu) a reliable vehicle?
Its Safety Index is 59 out of 100 (grade C: about as many problems as a typical Mack Pinnacle (chu) year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2016 Mack Pinnacle (chu) has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data