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2015 Peterbilt 384 Problems, complaints & recalls

No owner complaints about the 2015 Peterbilt 384 have been filed with NHTSA. It is covered by 6 recalls, the latest in April 2020 for the electronic stability control (ESC).

NHTSA data checked

CAbout as many problems as a typical 384 year, for its age

Complaints
0
Recalls
6
Crashes
0
Fires
0
Injuries
0
Deaths
0

2015 Peterbilt 384 recalls 6

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Electronic stability control (ESC)

20V199000460,515 vehicles affected

The problem
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
The risk
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
The fix
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Electrical system: alternator / generator / regulator

15V456000288 vehicles affected

The problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.
The risk
If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
The fix
Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. Peterbilt's number for this recall is 715-K.

Engine

15V3090004,823 vehicles affected

The problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
The risk
If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
The fix
Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1-425-828-5000, Peterbilt customer service at 1-940-591-4000 or Cummins Inc. at 1-800-343-7357. PACCAR's number for this recall is 15KWH and 515-G.

Fuel system

14V4860002,045 vehicles affected

The problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Kenworth K270, T270, K370, T370, T440, T470, and W900 chassis manufactured May 13, 2014, to July 23, 2014, and certain model year 2015 Peterbilt 210, 220, 320, 325, 330, 337, 348, 365, 382, 384, and 567 chassis manufactured May 8, 2014, to July 22, 2014. The Cummins ISB or ISL engines in these vehicles may have been equipped with Fleetguard UFF-XT fuel filters, part number FF63009, whose filter shell may separate from the fuel filter nut plate causing the engine to stall without warning.
The risk
If the engine stalls unexpectedly there is an increased risk of a crash.
The fix
Cummins will notify owners on behalf of PACCAR, and Cummins dealers will replace the fuel filter with a non-defective one, free of charge. The notification schedule for this recall ran July 29 to December 31, 2014. Owners may contact Kenworth customer service at 1-425-828-5000, or Peterbilt customer service at 1-940-591-4000. Owners may also contact Cummins customer service at 1-812-377-3713. Kenworth's number for this recall is 14KWJ. Peterbilt's number for this recall is 814-H.

Electrical system

14V2830001,705 vehicles affected

The problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2015 Peterbilt 579, 388, 384, 367, 365, 348, and 337 trucks manufactured October 30, 2009, through May 21, 2014. In the affected vehicles, if power is interrupted to the seat electronic control unit (ECU), such as when the fuse for that circuit blows, the side air bag would be disabled but there will not be a warning lamp indicator to notify the operator of the malfunction.
The risk
Without a warning of a problem existing in the side air bag system, the driver may continue to operate the vehicle, increasing the risk of injury from the side air bag not deploying in the event of a rollover.
The fix
PACCAR will notify owners, and dealers will install a new electrical harness to correct them problem, free of charge. The recall began in July 2014. Owners may contact Peterbilt customer service at 1-940-591-4220. Paccar's number for this recall is 514-F.

Engine

14V0860002,019 vehicles affected

The problem
PACCAR Inc, is recalling certain model year 2014-2015 Kenworth T440, T660, T800, and W900 tractor trailers manufactured January 23, 2013, through February 4, 2014, and certain model year 2014-2015 Peterbilt 320, 365, 382, 384 tractor trailers manufactured January 21, 2013, through February 5, 2014, and equipped with certain Cummins Westport Model ISL G and ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
The risk
The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
The fix
PACCAR will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Customers may contact PACCAR at 1-425-468-7400. Paccar's recall numbers associated with this campaign are 14KWG (Kenworth), and 214-C (Peterbilt).

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No complaints about the 2015 Peterbilt 384 yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

Peterbilt 384: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20190100-A
20180100-A
20170100-A
20160400-B
20150600-C
20140700-C
20130500-C
20120600-C
20110600-C
All 384 years

2015 Peterbilt 384 vs rivals

VehicleComplaintsRecallsCrashesGrade
2015 Peterbilt 384060C
2015 Peterbilt 3897101DCompare
2015 Peterbilt 388370CCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2015 Peterbilt 384

Does the 2015 Peterbilt 384 have any recalls?

Yes - NHTSA lists 6 recalls for the 2015 Peterbilt 384: electronic stability control (ESC) (April 2020); alternator / generator / regulator (July 2015); engine (May 2015); fuel system, diesel (August 2014) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2015 Peterbilt 384 had?

None have been filed with NHTSA so far.

Is the 2015 Peterbilt 384 a reliable vehicle?

Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Peterbilt 384 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

What should I do if my 2015 Peterbilt 384 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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