- The problem
- PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
- The risk
- If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
- The fix
- PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Vehicle safety record
2009 Peterbilt 384 Problems, complaints & recalls
No owner complaints about the 2009 Peterbilt 384 have been filed with NHTSA. It is covered by 10 recalls, the latest in April 2020 for the electronic stability control (ESC).
NHTSA data checked
DMore problems than a typical 384 year, for its age
- Complaints
- 0
- Recalls
- 10
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2009 Peterbilt 384 recalls 10
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
- The risk
- If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
- The fix
- Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1-425-828-5000, Peterbilt customer service at 1-940-591-4000 or Cummins Inc. at 1-800-343-7357. PACCAR's number for this recall is 15KWH and 515-G.
- The problem
- Paccar is recalling certain model year 2008-2012 kenworth t2000, t660, t700, t800, and w900, as well as model year 2009-2012 peterbilt 365, 367, 384, 386, 387, 388, 389, and 587 trucks equipped with paccar mx engines. The oil module centrifugal spinner filter cap in the paccar mx engine may become loose, possibly allowing the cap to come off and engine oil to partially discharge from the oil module onto exhaust components.
- The risk
- The discharge of engine oil onto exhaust components which are hot, such as when the engine is under significant load, may cause a fire.
- The fix
- Dealers will re-torque the oil module filter cap and install a secondary retention device on the secondary centrifugal spinner filter cap. This service will be performed free of charge. The safety recall is expected to begin during march 2011. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.
- The problem
- Paccar is recalling certain model year 2008-2010 trucks equipped with trw steering shafts. The circumferential weld around the steering shaft tube that welds the splined tube to the non-splined tube may be mislocated. Mislocation of the circumferential weld may allow the splined tube and non-splined tube to rotate relative to one another during a low speed, high torque turn, possibly resulting in a separation of the two tubes.
- The risk
- A separation of the splined and non-splined tubes would cause a loss of steering control and increase the risk of a vehicle crash.
- The fix
- Dealers will inspect the steering shaft using a weld placement gauge provided by trw. Any steering shaft found to have been welded improperly will be replaced free of charge. The safety recall began on july 30, 2010. Owners may contact kenworth at 425-828-5440 and peterbilt at 940-591-4196.
- The problem
- Paccar is recalling 2,096 my 2009 kenworth and peterbilt vehicles equipped with trw steering shafts. Mislocation of a circumferential weld may allow the splined tube and non-splined tube to rotate relative to one another during a low speed, high torque turn, possibly resulting in a separation of the two tubes.
- The risk
- A separation of the splined and non-splined tubes could cause a loss of steering control and increase the risk of a crash.
- The fix
- Dealers will inspect the steering shaft using a weld placement gauge and miswelded steering shaft will be replaced free of charge. The recall began july 31, 2009. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.
- The problem
- Paccar is recalling 4,883 my 2006-2009 kenworth t600, t660, t800, w900, t2000 and my 2008-2009 peterbilt 365, 367, 379, 384, 386, 387, 388 and 389 trucks. Inadequate stiffness of the diesel particulate filter (dpf) bracket could result in separation of the dpf from the chassis.
- The risk
- A vehicle crash could occur if another vehicle strikes the dpf on the roadway.
- The fix
- Paccar is working with caterpillar to repair these vehicles (please see 08e041). Owners may contact caterpillar at 1-800-447-4986 or kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.
- The problem
- Paccar is recalling 263 my 2008-2009 kenworth t800, w900 and peterbilt 365 and 384 trucks equipped with c7 or c9 caterpillar diesel engines. The fuel pump outlet check plug may be cracked which could cause fuel to spray and leak.
- The risk
- Fuel leakage, in the presence of an ignition source, could result in a fire.
- The fix
- Paccar is working with caterpillar (please see 08e042). Caterpillar will replace the fuel pump plug free of charge. The recall is expected to begin during september 2008. Owners may contact caterpillar at-1-800-447-4986 or kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.
- The problem
- Paccar is recalling 1,043 my 2008-2009 kenworth c500, t2000,t660, t800 and w900 trucks equipped with bendix mv-3 dash control valves. The molded valve body has an incorrect core pin in the injection mold causing the valve body to be oversized in the double check valve area. This condition can allow the rubber double check valve to become lodged in the body opening under certain circumstances.
- The risk
- If the double check valve becomes lodged, in the event of a primary reservoir failure, air pressure can leak past the lodged double check valve thereby depleting the secondary reservoir, Causing reduced ability for modulating the service emergency brakes. In such an event, the operator should observe an air leak, indications of low air pressure via the primary and secondary air gauges, and audible and visual low air pressure warning alarms. A vehicle crash is possible if these warnings are not heeded.
- The fix
- Dealers will replace the bendix mv-3 dash control valves free of charge. The recall began on april 14, 2008. Owners may contact kenworth at 1-425-828-4196.
- The problem
- Paccar is recalling 318 my 2007-2009 kenworth t800, w900, and peterbilt 357, 365, 367, 378, 379, 384, 385, 386,388, and 389 trucks equipped with premier trailer hitch assemblies. The pintle hitch assemblies may have been manufactured in a manner resulting in a reduction of fatigue strength of the pivot pins.
- The risk
- This reduction of fatigue strength could cause the pivot pin to crack and eventually break, causing the trailer to detach from the truck while in motion, which could cause a crash that could result in personal injury or death.
- The fix
- Dealers will replace the potentially defective pivot pin free of charge. The recall began on april 18, 2008. Owners may contact kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.
- The problem
- Paccar is recalling 6,169 my 2008 kenworth t300, t660, t800, t2000, w900 and c500 vehicles and my 2008-2009 peterbilt models 365, 367, 384, 387, 388, 389 and 389 kits. Certain door latch assemblies on these vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, 'Door locks and door retention components." The rotor in some of these door latch assemblies did not receive the proper heat treatment and may be soft.
- The risk
- In the event of a crash, force could cause the rotor to crack and the door would not have primary or secondary closing security which could possibly lead to injury of the vehicle occupant.
- The fix
- Paccar is working with trimark and will inspect and replace the door latch if it is found to be defective. The recall began on march 14, 2008. Owners may contact kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.
What owners say
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No complaints about the 2009 Peterbilt 384 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Peterbilt 384: every year compared
All 384 years2009 Peterbilt 384 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2009 Peterbilt 384 | 0 | 10 | D | |
| 2009 Peterbilt 387 | 2 | 9 | F | Compare |
| 2009 Peterbilt 335 | 2 | 3 | D | Compare |
| 2009 Peterbilt 386 | 1 | 10 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2009 Peterbilt 384
Does the 2009 Peterbilt 384 have any recalls?
Yes - NHTSA lists 10 recalls for the 2009 Peterbilt 384: electronic stability control (ESC) (April 2020); engine (May 2015); tank assembly (February 2011); column (July 2010) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2009 Peterbilt 384 had?
None have been filed with NHTSA so far.
Is the 2009 Peterbilt 384 a reliable vehicle?
Its Safety Index is 32 out of 100 (grade D: more problems than a typical Peterbilt 384 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2009 Peterbilt 384 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data