- The problem
- PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
- The risk
- If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
- The fix
- PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Vehicle safety record
2010 Peterbilt 384 Problems, complaints & recalls
No owner complaints about the 2010 Peterbilt 384 have been filed with NHTSA. It is covered by 6 recalls, the latest in April 2020 for the electronic stability control (ESC).
NHTSA data checked
CAbout as many problems as a typical 384 year, for its age
- Complaints
- 0
- Recalls
- 6
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2010 Peterbilt 384 recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
- The risk
- If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
- The fix
- Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1-425-828-5000, Peterbilt customer service at 1-940-591-4000 or Cummins Inc. at 1-800-343-7357. PACCAR's number for this recall is 15KWH and 515-G.
- The problem
- PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2015 Peterbilt 579, 388, 384, 367, 365, 348, and 337 trucks manufactured October 30, 2009, through May 21, 2014. In the affected vehicles, if power is interrupted to the seat electronic control unit (ECU), such as when the fuse for that circuit blows, the side air bag would be disabled but there will not be a warning lamp indicator to notify the operator of the malfunction.
- The risk
- Without a warning of a problem existing in the side air bag system, the driver may continue to operate the vehicle, increasing the risk of injury from the side air bag not deploying in the event of a rollover.
- The fix
- PACCAR will notify owners, and dealers will install a new electrical harness to correct them problem, free of charge. The recall began in July 2014. Owners may contact Peterbilt customer service at 1-940-591-4220. Paccar's number for this recall is 514-F.
- The problem
- Paccar is recalling certain model year 2011-2012 kenworth t660, t700, and t800 vehicles manufactured from april 19, 2010, through may 13, 2011, and model year 2008, 2010, and 2011 peterbilt 365, 367, 384, 386, 387, 388 and 587 vehicles manufactured from april 20, 2010, through june 11, 2011, and equipped with paccar mx engines and eaton ultrashift dm or allison automatic transmissions (without auto-neutral). The fast idle control may be activated by the operator while the transmission is in gear.
- The risk
- If the fast idle control function is engaged with the transmission in gear, the vehicle could unexpectedly accelerate and override the parking brake and , creating a risk of a crash and damage to other vehicles or property and the potential for injury to nearby pedestrians.
- The fix
- Kenworth and peterbilt dealers will update the engine software for the affected chassis. This service will be performed free of charge. The safety recall began on august 22, 2011. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.
- The problem
- Paccar is recalling certain model year 2008-2012 kenworth t2000, t660, t700, t800, and w900, as well as model year 2009-2012 peterbilt 365, 367, 384, 386, 387, 388, 389, and 587 trucks equipped with paccar mx engines. The oil module centrifugal spinner filter cap in the paccar mx engine may become loose, possibly allowing the cap to come off and engine oil to partially discharge from the oil module onto exhaust components.
- The risk
- The discharge of engine oil onto exhaust components which are hot, such as when the engine is under significant load, may cause a fire.
- The fix
- Dealers will re-torque the oil module filter cap and install a secondary retention device on the secondary centrifugal spinner filter cap. This service will be performed free of charge. The safety recall is expected to begin during march 2011. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.
- The problem
- Paccar is recalling certain model year 2008-2010 trucks equipped with trw steering shafts. The circumferential weld around the steering shaft tube that welds the splined tube to the non-splined tube may be mislocated. Mislocation of the circumferential weld may allow the splined tube and non-splined tube to rotate relative to one another during a low speed, high torque turn, possibly resulting in a separation of the two tubes.
- The risk
- A separation of the splined and non-splined tubes would cause a loss of steering control and increase the risk of a vehicle crash.
- The fix
- Dealers will inspect the steering shaft using a weld placement gauge provided by trw. Any steering shaft found to have been welded improperly will be replaced free of charge. The safety recall began on july 30, 2010. Owners may contact kenworth at 425-828-5440 and peterbilt at 940-591-4196.
What owners say
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No complaints about the 2010 Peterbilt 384 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Peterbilt 384: every year compared
All 384 years2010 Peterbilt 384 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2010 Peterbilt 384 | 0 | 6 | C | |
| 2010 Peterbilt 386 | 1 | 5 | C | Compare |
| 2010 Peterbilt 320 | 1 | 4 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2010 Peterbilt 384
Does the 2010 Peterbilt 384 have any recalls?
Yes - NHTSA lists 6 recalls for the 2010 Peterbilt 384: electronic stability control (ESC) (April 2020); engine (May 2015); electrical system (May 2014); software (July 2011) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2010 Peterbilt 384 had?
None have been filed with NHTSA so far.
Is the 2010 Peterbilt 384 a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Peterbilt 384 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2010 Peterbilt 384 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data