- The problem
- PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
- The risk
- If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
- The fix
- PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Vehicle safety record
2011 Peterbilt 387 Problems, complaints & recalls
No owner complaints about the 2011 Peterbilt 387 have been filed with NHTSA. It is covered by 6 recalls, the latest in April 2020 for the electronic stability control (ESC).
NHTSA data checked
DMore problems than a typical 387 year, for its age
- Complaints
- 0
- Recalls
- 6
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 Peterbilt 387 recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."
- The risk
- If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
- The fix
- Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.
- The problem
- Paccar is recalling certain model year 2011-2012 kenworth t660, t700, and t800 vehicles manufactured from april 19, 2010, through may 13, 2011, and model year 2008, 2010, and 2011 peterbilt 365, 367, 384, 386, 387, 388 and 587 vehicles manufactured from april 20, 2010, through june 11, 2011, and equipped with paccar mx engines and eaton ultrashift dm or allison automatic transmissions (without auto-neutral). The fast idle control may be activated by the operator while the transmission is in gear.
- The risk
- If the fast idle control function is engaged with the transmission in gear, the vehicle could unexpectedly accelerate and override the parking brake and , creating a risk of a crash and damage to other vehicles or property and the potential for injury to nearby pedestrians.
- The fix
- Kenworth and peterbilt dealers will update the engine software for the affected chassis. This service will be performed free of charge. The safety recall began on august 22, 2011. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.
- The problem
- Paccar is recalling certain model year 2007-2011 kenworth c500, t2000, t600, and t660, as well as model year 2009-2011 peterbilt 387 and 388 trucks equipped with caterpillar c15 engine and manufactured from may 11, 2006, through september 17, 2010. Degradation of a combustion tube weld can cause radial heat impingement on the body which may burn through certain bodies used on c15 engines.
- The risk
- THIS COULD RESULT IN A FIRE.
- The fix
- Caterpillar is handling the owner notification and remedy for this campaign. Please see caterpillar's defect report 11e-006. Caterpillar will replace the single piece combustion tube with a thick wall combustion tube which will not allow the heat to break through. This service will be performed free of charge. Due to a parts supply issue, owners will be notified by the end of april 2011 about the safety defect, and will then be notified again once the free remedy is available, currently estimated to be around late july 2011. Owners may contact caterpillar toll-free at 1-800-447-4986.
- The problem
- Paccar is recalling certain model year 2008-2012 kenworth t2000, t660, t700, t800, and w900, as well as model year 2009-2012 peterbilt 365, 367, 384, 386, 387, 388, 389, and 587 trucks equipped with paccar mx engines. The oil module centrifugal spinner filter cap in the paccar mx engine may become loose, possibly allowing the cap to come off and engine oil to partially discharge from the oil module onto exhaust components.
- The risk
- The discharge of engine oil onto exhaust components which are hot, such as when the engine is under significant load, may cause a fire.
- The fix
- Dealers will re-torque the oil module filter cap and install a secondary retention device on the secondary centrifugal spinner filter cap. This service will be performed free of charge. The safety recall is expected to begin during march 2011. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.
- The problem
- Paccar is recalling certain model year kenworth and peterbilt vehicles. A manufacturing defect in the seal supplied by a component manufacturer installed on the output shaft of the exhaust gas recirculation (egr) valve actuator may cause eventual delamination of the seal. Delamination of the seal may allow engine oil to leak from the egr valve onto exhaust components.
- The risk
- The leaking of engine oil onto hot exhaust components, such as when the engine is under significant load, may create the possibility of a fire.
- The fix
- Dealers will replace the egr valve assembly on the subject vehicles equipped with the paccar mx engine. This service will be performed free of charge. The safety recall began on october 29, 2010. Owners may contact kenworth at 425-828-5440 and peterbilt at 940-591-4196.
What owners say
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No complaints about the 2011 Peterbilt 387 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Peterbilt 387: every year compared
All 387 years2011 Peterbilt 387 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Peterbilt 387 | 0 | 6 | D | |
| 2011 Peterbilt 386 | 1 | 6 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Peterbilt 387
Does the 2011 Peterbilt 387 have any recalls?
Yes - NHTSA lists 6 recalls for the 2011 Peterbilt 387: electronic stability control (ESC) (April 2020); labels (March 2015); software (July 2011); engine and engine cooling (March 2011) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 Peterbilt 387 had?
None have been filed with NHTSA so far.
Is the 2011 Peterbilt 387 a reliable vehicle?
Its Safety Index is 29 out of 100 (grade D: more problems than a typical Peterbilt 387 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Peterbilt 387 years have the most complaints?
2008 (4), 2001 (2), 2005 (2). See every Peterbilt 387 year compared.
What should I do if my 2011 Peterbilt 387 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data