The problem
Vehicle description: certain school buses and transit buses equipped with national seating's series 93b-sb driver seat. A bracket attaching the gas spring shock to the height adjuster of the seat can deform and break. This bracket is located at the top of the height adjuster.
The risk
If the bracket is not replaced after deforming, and is allowed to break, its breaking will result in a sudden drop of the driver's seat, increasing the risk of loss of control of the vehicle and a crash.
The fix
Dealers will replace the seat base and add reinforcement to the seat assembly
Contacts
Owner notification began february 9, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact thomas built at also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V362000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.