The problem
On some heavy duty trucks equipped with alcoa fujikura ltd. (Afl) power distribution boxes (pd box), the pd boxes were manufactured with insufficient torque applied to the nut of the main power feed-through stud.
The risk
Insufficient torque can lead to (1) electrical arcing of the wires inside of the pd box, or (2) an interrupted power supply to the vehicle's electrical system, either of which can lead to a loss of vehicle electrical power and possibly vehicle control without warning.
The fix
Dealers will inspect and tighten the nut on the main power feed-through stud. Owner notification began february 25, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kenworth at 1-425-828-5440.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V033000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.