The problem
Daimler buses is recalling 465 my 2004-2008 sprinter 2500 and 3500 buses equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "Platform lift systems for motor vehicles." The anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.
The risk
A lift occupant can be injured should the lift begin to stow unintentionally.
The fix
Daimler buses is working with ricon to correct the wheelchair lifts (please see 07e097). Owners may contact ricon at 1-800-322-2884 or daimler buses at 1-905-403-7807.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Sprinter dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V387000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.