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Vehicle safety record

2004 Sprinter 2500 Problems, complaints & recalls

Owners have filed 1 complaint about the 2004 Sprinter 2500 with NHTSA, most often about the transmission & drivetrain (1). It is covered by 3 recalls, the latest in August 2008 for the equipment adaptive / mobility. For comparison, the 2003 has 1 and the 2005 has 3.

NHTSA data checked

CAbout as many problems as a typical 2500 year, for its age

#455 most complained-about 2004 vehicle

Complaints
1
Recalls
3
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2004 Sprinter 2500 problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2004 Sprinter 2500 recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment adaptive / mobility

08V387000465 vehicles affected

The problem
Daimler buses is recalling 465 my 2004-2008 sprinter 2500 and 3500 buses equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "Platform lift systems for motor vehicles." The anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.
The risk
A lift occupant can be injured should the lift begin to stow unintentionally.
The fix
Daimler buses is working with ricon to correct the wheelchair lifts (please see 07e097). Owners may contact ricon at 1-800-322-2884 or daimler buses at 1-905-403-7807.

Equipment: recreational vehicle / trailer

08V1730006 vehicles affected

The problem
Sportsmobile is recalling 6 my 2003-2006 2500 sprinter van class b regular body and extended body recreational vehicles equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
The risk
Release of coolant under certain conditions could ignite and result in a fire.
The fix
Sportsmobile will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. The recall began on april 10, 2008. Owners may contact dometic/stericycle at 1-888-446-5157 or sportsmobile at 1-512-835-4409.

Tires: valve

04V60000023,000 vehicles affected

The problem
On certain trucks distributed by dodge or freightliner and equipped with a tire valve, tr600, on 16" tires, the valve can develop cracks within the rubber part or between the metal part and the rubber part of the valve stem.
The risk
Such cracking may lead to a loss of air pressure at the valve stem, increasing the risk of a crash.
The fix
Dealers will replace the tire valves on all sprinter vehicles. The recall began on april 4, 2005. Owners should contact daimlerchrysler at 1-800-853-1403.

What owners say

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1 complaints about the 2004 Sprinter 2500

Newest first, as filed with NHTSA by owners.

Transmission & drivetrain

Dt: consumer complained about a transmission problem. When accelerating onto the highway it will not shift from 3rd gear to 4th gear. The dealer said it could not be fixed until the problem became worse. The consumer could hear grumbling and growling noises and it was getting worse. The transmission sounded like it was not sure of what gear it was suppose to be in.*Ak

Filed Incident Power trainNHTSA 10128131

Sprinter 2500: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20080100-A
20072200AirbagsC
20064500Engine & coolingD
20053510SuspensionD
20041300Transmission & drivetrainC
20031300AirbagsC
20020100-A
All 2500 years

2004 Sprinter 2500 vs rivals

VehicleComplaintsRecallsCrashesGrade
2004 Sprinter 2500130C
2004 Sprinter 3500210BCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2004 Sprinter 2500

Does the 2004 Sprinter 2500 have any recalls?

Yes - NHTSA lists 3 recalls for the 2004 Sprinter 2500: equipment adaptive / mobility (August 2008); recreational vehicle / trailer (April 2008); valve (December 2004). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2004 Sprinter 2500?

By the complaints owners filed with NHTSA, the most common problem areas are the transmission & drivetrain (1).

How many complaints has the 2004 Sprinter 2500 had?

1 complaints have been filed with NHTSA, the first on July 8, 2005 and the latest on July 8, 2005. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2004 Sprinter 2500 a reliable vehicle?

Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Sprinter 2500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Sprinter 2500 years have the most complaints?
What should I do if my 2004 Sprinter 2500 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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