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Vehicle safety record

2007 Sprinter 2500 Problems, complaints & recalls

Owners have filed 2 complaints about the 2007 Sprinter 2500 with NHTSA, most often about the airbags (1) and the engine & cooling (1). It is covered by 2 recalls, the latest in August 2009 for the equipment adaptive / mobility. For comparison, the 2006 has 4 and the 2008 has 0.

NHTSA data checked

CAbout as many problems as a typical 2500 year, for its age

#360 most complained-about 2007 vehicle

Complaints
2
Recalls
2
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2007 Sprinter 2500 problems

Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2007 Sprinter 2500 recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment adaptive / mobility

09V32500014 vehicles affected

The problem
Quality vans is recalling certain model year 2004 through 2008 vans manufactured between august 2005 and november 2007, equipped with ricon platform style wheelchair lifts. These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, "Platform lift installations in motor vehicles." The threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
The risk
The user of the lift could be injured should the lift move unintentionally.
The fix
Quality vans is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). Owners may contact ricon at 1-818-267-3000 or quality vans at 1-480-464-7007.

Equipment adaptive / mobility

08V387000465 vehicles affected

The problem
Daimler buses is recalling 465 my 2004-2008 sprinter 2500 and 3500 buses equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "Platform lift systems for motor vehicles." The anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.
The risk
A lift occupant can be injured should the lift begin to stow unintentionally.
The fix
Daimler buses is working with ricon to correct the wheelchair lifts (please see 07e097). Owners may contact ricon at 1-800-322-2884 or daimler buses at 1-905-403-7807.

What owners say

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2 complaints about the 2007 Sprinter 2500

Newest first, as filed with NHTSA by owners.

Engine & cooling

Engine power greatly reduced, unable to enter on-ramp of highways to safely merge. Can not accelerate. Derrick dodge in edmonton, alberta, canada told me this is a common issue with the sprinter 3500 model 3 liter engine. It is turbo air booster hose clamp defectively cut into the hose causing it to split. Part number fp 68047331-aa, hose description 07-014-005. *Tr

Filed Incident Engine and engine coolingNHTSA 10234838
Airbags

Tl*the contact owns a 2007 sprinter 2500. Before purchasing the vehicle, the contact and the dealer knew of an existing safety recall (manufacturer notification code g20). The dealer led her to believe that the recall repair would be performed before she received the keys to the vehicle. She has since learned that the repair was never made. She has been calling the dealer since receiving the recall notice and was informed that the parts were not available to make the repair. The contact stated that she drives children around and does not know if it is safe to continue. The current mileage was 2,700 and failure mileage was 600.

Filed Incident Air bagsNHTSA 10206224

Sprinter 2500: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20080100-A
20072200AirbagsC
20064500Engine & coolingD
20053510SuspensionD
20041300Transmission & drivetrainC
20031300AirbagsC
All 2500 years

2007 Sprinter 2500 vs rivals

VehicleComplaintsRecallsCrashesGrade
2007 Sprinter 2500220C
2007 Sprinter 3500120CCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2007 Sprinter 2500

Does the 2007 Sprinter 2500 have any recalls?

Yes - NHTSA lists 2 recalls for the 2007 Sprinter 2500: equipment adaptive / mobility (August 2009); equipment adaptive / mobility (August 2008). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2007 Sprinter 2500?

By the complaints owners filed with NHTSA, the most common problem areas are the airbags (1), engine & cooling (1).

How many complaints has the 2007 Sprinter 2500 had?

2 complaints have been filed with NHTSA, the first on October 18, 2007 and the latest on July 18, 2008. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2007 Sprinter 2500 a reliable vehicle?

Its Safety Index is 58 out of 100 (grade C: about as many problems as a typical Sprinter 2500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Sprinter 2500 years have the most complaints?
What should I do if my 2007 Sprinter 2500 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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