- The problem
- Daimler buses is recalling 465 my 2004-2008 sprinter 2500 and 3500 buses equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "Platform lift systems for motor vehicles." The anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.
- The risk
- A lift occupant can be injured should the lift begin to stow unintentionally.
- The fix
- Daimler buses is working with ricon to correct the wheelchair lifts (please see 07e097). Owners may contact ricon at 1-800-322-2884 or daimler buses at 1-905-403-7807.
Vehicle safety record
2004 Sprinter 3500 Problems, complaints & recalls
Owners have filed 2 complaints about the 2004 Sprinter 3500 with NHTSA, most often about the brakes (1). It is covered by 1 recall, the latest in August 2008 for the equipment adaptive / mobility. For comparison, the 2003 has 2 and the 2005 has 14.
NHTSA data checked
BFewer problems than a typical 3500 year, for its age
#364 most complained-about 2004 vehicle
- Complaints
- 2
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2004 Sprinter 3500 problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2004 Sprinter 3500 recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
Be the first 3500 owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
2 complaints about the 2004 Sprinter 3500
Newest first, as filed with NHTSA by owners.
After the recall, the obd ii can only be accessed by a dodge dealer. The obd ii port will not connect to a smog technicians equipment so the vehicle cannot be smogged.*Dt*jb
Brake failure without warning rotor disk split from hub replace rotor disk- we own 5 sprinters- this has happen on 3 with low miles - the calipers exert too much force on the very thin rotors- they split from hub without any warning! *Nm
Sprinter 3500: every year compared
All 3500 years2004 Sprinter 3500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2004 Sprinter 3500 | 2 | 1 | B | |
| 2004 Sprinter 2500 | 1 | 3 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2004 Sprinter 3500
Does the 2004 Sprinter 3500 have any recalls?
Yes - NHTSA lists 1 recall for the 2004 Sprinter 3500: equipment adaptive / mobility (August 2008). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2004 Sprinter 3500?
By the complaints owners filed with NHTSA, the most common problem areas are the brakes (1).
How many complaints has the 2004 Sprinter 3500 had?
2 complaints have been filed with NHTSA, the first on November 28, 2005 and the latest on March 28, 2020. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2004 Sprinter 3500 a reliable vehicle?
Its Safety Index is 67 out of 100 (grade B: fewer problems than a typical Sprinter 3500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Sprinter 3500 years have the most complaints?
2006 (21), 2005 (14), 2008 (6). See every Sprinter 3500 year compared.
What should I do if my 2004 Sprinter 3500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data