The problem
Kenworth is recalling model year 2010 t2000, t800, t660 and w900s trucks manufactured between july 1 and october 23, 2009. The fasteners attaching the steering gear to the front drive bracket may have received insufficient torque during the installation process resulting in less than required clamp load.
The risk
The insufficient clamp load may allow the fastener(s) to become loose and fall away from the vehicle resulting in road debris. If multiple fasteners were to become loose, the vehicle steering may wander, which could result in a crash.
The fix
Dealers will inspect and re-torque the steering gear mounting bolts free of charge. The safety recall is expected to begin during january 2010. Owners may contact kenworth at 1-425-828-5440.
Contacts
Kenworth recall no. 09Kwb. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V490000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.