The problem
Daimler trucks north america is recalling certain model year 2005 through 2012 freightliner m2, sterling acterra, 7500 & 8500, and thomas built hdx vehicles manufactured from june 23, 2004, through march 15, 2011, equipped with specific mbe900 epa04 and epa07 model engines. The intake air grid heater may short circuit and fail due to excessive internal temperatures.
The risk
A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.
The fix
Daimler trucks will notify owners, and dealers will repair the vehicles free of charge. Repairs will be performed by detroit diesel corporation authorized repair facilities. The safety recall began on september 12, 2011. Owners may contact daimler trucks toll-free at 1-800-547-0712. This recall is an expansion of a previous recall, campaign number 10v-341.
Contacts
Daimler trucks' recall campaign number is 10c-5. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner, Sterling, Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V455000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.