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Vehicle safety record

2012 Thomas Built Buses HDX Problems, complaints & recalls

No owner complaints about the 2012 Thomas Built Buses HDX have been filed with NHTSA. It is covered by 1 recall, the latest in August 2011 for the engine.

NHTSA data checked

AFar fewer problems than a typical HDX year, for its age

Complaints
0
Recalls
1
Crashes
0
Fires
0
Injuries
0
Deaths
0

2012 Thomas Built Buses HDX recalls 1

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Engine

11V45500043 vehicles affected

The problem
Daimler trucks north america is recalling certain model year 2005 through 2012 freightliner m2, sterling acterra, 7500 & 8500, and thomas built hdx vehicles manufactured from june 23, 2004, through march 15, 2011, equipped with specific mbe900 epa04 and epa07 model engines. The intake air grid heater may short circuit and fail due to excessive internal temperatures.
The risk
A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.
The fix
Daimler trucks will notify owners, and dealers will repair the vehicles free of charge. Repairs will be performed by detroit diesel corporation authorized repair facilities. The safety recall began on september 12, 2011. Owners may contact daimler trucks toll-free at 1-800-547-0712. This recall is an expansion of a previous recall, campaign number 10v-341.

What owners say

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No complaints about the 2012 Thomas Built Buses HDX yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

Thomas Built Buses HDX: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20150100-A
20120100-A
20110600-C
20100800-C
20092601Electrical systemC
20080800-C
All HDX years

2012 Thomas Built Buses HDX vs rivals

VehicleComplaintsRecallsCrashesGrade
2012 Thomas Built Buses HDX010A
2012 Thomas Built Buses Saf-T-Liner C23160BCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2012 Thomas Built Buses HDX

Does the 2012 Thomas Built Buses HDX have any recalls?

Yes - NHTSA lists 1 recall for the 2012 Thomas Built Buses HDX: engine (August 2011). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2012 Thomas Built Buses HDX had?

None have been filed with NHTSA so far.

Is the 2012 Thomas Built Buses HDX a reliable vehicle?

Its Safety Index is 94 out of 100 (grade A: far fewer problems than a typical Thomas Built Buses HDX year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

What should I do if my 2012 Thomas Built Buses HDX has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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