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Vehicle safety record

2011 Thomas Built Buses HDX Problems, complaints & recalls

No owner complaints about the 2011 Thomas Built Buses HDX have been filed with NHTSA. It is covered by 6 recalls, the latest in August 2011 for the engine.

NHTSA data checked

CAbout as many problems as a typical HDX year, for its age

Complaints
0
Recalls
6
Crashes
0
Fires
0
Injuries
0
Deaths
0

2011 Thomas Built Buses HDX recalls 6

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Engine

11V45500043 vehicles affected

The problem
Daimler trucks north america is recalling certain model year 2005 through 2012 freightliner m2, sterling acterra, 7500 & 8500, and thomas built hdx vehicles manufactured from june 23, 2004, through march 15, 2011, equipped with specific mbe900 epa04 and epa07 model engines. The intake air grid heater may short circuit and fail due to excessive internal temperatures.
The risk
A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.
The fix
Daimler trucks will notify owners, and dealers will repair the vehicles free of charge. Repairs will be performed by detroit diesel corporation authorized repair facilities. The safety recall began on september 12, 2011. Owners may contact daimler trucks toll-free at 1-800-547-0712. This recall is an expansion of a previous recall, campaign number 10v-341.

Seats

10V4870006 vehicles affected

The problem
Daimler trucks is recalling certain thomas built mvp-ef and hdx non school buses manufactured from march 17, 2009, through december 7, 2009, equipped with stabilus bloc-o-lift, p/n 5561ed, driver seats. The weld which holds the mounting tab to the shock body was improperly welded and can break.
The risk
The seat could drop unexpectedly with out prior warning and could cause momentary loss of steering control, possibly resulting in a crash.
The fix
Daimler trucks will notify owners and repairs will be performed by authorized thomas built buses service facilities free of charge. The safety recall began on november 24, 2010. Owners may contact daimler trucks at 1-800-547-0712.

Seats

10V486000294 vehicles affected

The problem
Daimler trucks is recalling certain thomas built mvp-ef, hdx, and saf-t-liner c2 school buses manufactured from march 17, 2009, through december 7, 2009, equipped with stabilus bloc-o-lift, p/n 5561ed, driver seats. The weld which holds the mounting tab to the shock body was improperly welded and can break.
The risk
The seat could drop unexpectedly without prior warning and could cause momentary loss of steering control, possibly resulting in a crash.
The fix
Daimler trucks will notify owners and repairs will be performed by authorized thomas built buses service facilities free of charge. The safety recall began on november 24, 2010. Owners may contact daimler trucks at 1-800-547-0712.

Engine and engine cooling

10V3400005,445 vehicles affected

The problem
Daimler trucks is recalling certain model year 2007 through 2011 fccc b2 106 ch and thomas built saf-t-liner c2 and hdx school buses manufactured from september 5, 2006 through june 30, 2010, equipped with specific mbe900 epa04 and epa07 model engines. The intake air grid heater may short circuit and fail due to excessive internal temperatures.
The risk
A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.
The fix
Daimler trucks will notify owners and dealers will repair the buses free of charge. Repairs will be performed by detroit diesel corporation authorized repair facilities. The safety recall is expected to begin on or about july 29, 2011. Owners may contact daimler trucks toll-free at 1-800-547-0712.

Seats

10V2920002 vehicles affected

The problem
Buswest is recalling certain model year 2011 hdx school buses built on thomas built chassis from october 6, 2009 through january 25, 2010 equipped with seats manufactured by immi. The seat cushion locking mechanisms were misaligned during vehicle assembly. This error renders the school buses noncompliant with the requirements of federal motor vehicle safety standard no. 222, "School bus passenger seating and crash protection."
The risk
In the event of a crash, the seat cushion could detach from the seat, increasing the risk of injury to the bus occupants.
The fix
Buswest will notify owners and repair the buses free of charge. The safety recall is expected to begin during july 2010. Owners may contact buswest at 1-310-984-3900.

Seats

10V058000100 vehicles affected

The problem
Daimler trucks is recalling certain model year 2011 saf-t-liner c2, hdx, mvp-ef, and minotour school buses manufactured from october 21, 2009 through january 19, 2010. The buses fail to conform to the requirements of federal motor vehicle safety standard no. 222, "School bus passenger seating and crash protection." Seat cushion hinge tolerance may allow the cushion to slip laterally causing the latch striker to become disengaged from the seat frame. Once the seat cushion becomes unlatched it can be lifted with less force than required by the standard.
The risk
In the event of a crash or sudden maneuver, the seat cushion may unlatch exposing the seat frame to the vehicle's occupants possibly resulting in injury.
The fix
Daimler trucks will notify owners and repairs will be performed by thomas built buses dealerships free of charge. The safety recall began on february 15, , 2010. Owners may contact daimler trucks at 1-800-547-0712.

What owners say

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No complaints about the 2011 Thomas Built Buses HDX yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

Thomas Built Buses HDX: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20150100-A
20120100-A
20110600-C
20100800-C
20092601Electrical systemC
20080800-C
200701200-D
All HDX years

2011 Thomas Built Buses HDX vs rivals

VehicleComplaintsRecallsCrashesGrade
2011 Thomas Built Buses HDX060C
2011 Thomas Built Buses MVP-EF190DCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2011 Thomas Built Buses HDX

Does the 2011 Thomas Built Buses HDX have any recalls?

Yes - NHTSA lists 6 recalls for the 2011 Thomas Built Buses HDX: engine (August 2011); seats (October 2010); seats (October 2010); engine and engine cooling (July 2010) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2011 Thomas Built Buses HDX had?

None have been filed with NHTSA so far.

Is the 2011 Thomas Built Buses HDX a reliable vehicle?

Its Safety Index is 53 out of 100 (grade C: about as many problems as a typical Thomas Built Buses HDX year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

What should I do if my 2011 Thomas Built Buses HDX has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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