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Vehicle safety record

2008 Sterling Acterra Problems, complaints & recalls

Owners have filed 1 complaint about the 2008 Sterling Acterra with NHTSA, most often about the engine & cooling (1). It is covered by 13 recalls, the latest in August 2011 for the engine. For comparison, the 2007 has 0 and the 2009 has 0.

NHTSA data checked

FFar more problems than a typical Acterra year, for its age

#440 most complained-about 2008 vehicle

Complaints
1
Recalls
13
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2008 Sterling Acterra problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2008 Sterling Acterra recalls 13

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Engine

11V45500043 vehicles affected

The problem
Daimler trucks north america is recalling certain model year 2005 through 2012 freightliner m2, sterling acterra, 7500 & 8500, and thomas built hdx vehicles manufactured from june 23, 2004, through march 15, 2011, equipped with specific mbe900 epa04 and epa07 model engines. The intake air grid heater may short circuit and fail due to excessive internal temperatures.
The risk
A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.
The fix
Daimler trucks will notify owners, and dealers will repair the vehicles free of charge. Repairs will be performed by detroit diesel corporation authorized repair facilities. The safety recall began on september 12, 2011. Owners may contact daimler trucks toll-free at 1-800-547-0712. This recall is an expansion of a previous recall, campaign number 10v-341.

Engine and engine cooling

11V17300050 vehicles affected

The problem
Daimler trucks is recalling certain model year 2008 and 2009 freightliner business class m2 and sterling acterra emergency vehicles manufactured from august 18, 2006, through july 7, 2010, equipped with epa 2007 mbe 900 detroit diesel engines. Engine software may not react properly to certain aftermarket treatment device fault codes. The software may unnecessarily shutdown a vehicle or may fail to shutdown a vehicle with an aftermarket device over-temp fault.
The risk
Unexpected shutdown of a vehicle may increase the risk of a crash. Overheating of the aftertreatment device without engine shutdown may result in a fire.
The fix
Daimler trucks will notify owners and repairs will be performed by detroit diesel free of charge. The safety recall began on march 25, 2011. Owners may contact daimler trucks at 1-800-547-0712. This safety recall campaign is an expansion of a previous recall (please see 10v-472).

Engine and engine cooling

10V47200058 vehicles affected

The problem
Daimler trucks is recalling certain model year 2007 through 2010 freightliner business class m2, custom chassis mt45, s2 chassis, and stering acterra vehicles manufactured from october 5, 2006, through may 24, 2010, equipped with epa 2007 mbe 900 detroit diesel engines. Engine software may not react properly to certain aftermarket treatment device fault codes. The software may unnecessarily shutdown a vehicle or may fail to shutdown a vehicle with an aftermarket device over-temp fault.
The risk
Unexpected shutdown of a vehicle may increase the risk of a crash. Overheating of the aftertreatment device without engine shutdown may result in a fire.
The fix
Daimler trucks will notify owners and repairs will be performed by detroit diesel free of charge. The safety recall began on december 30, 2010. Owners may contact daimler trucks at 1-800-547-0712.

Engine and engine cooling

10V3410005,743 vehicles affected

The problem
Daimler trucks is recalling certain model year 2007 through 2011 freightliner, fccc, sterling, and western star heavy trucks manufactured from september 5, 2006, through june 30, 2010, equipped with specific mbe900 epa04 and epa07 model engines. The intake air grid heater may short circuit and fail due to excessive internal temperatures.
The risk
A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.
The fix
Daimler trucks will notify owners and dealers will repair the buses free of charge. Repairs will be performed by detroit diesel corporation authorized repair facilities. The safety recall is expected to begin on or about july 29, 2011. Owners may contact daimler trucks toll-free at 1-800-547-0712.

Engine and engine cooling

09V451000101 vehicles affected

The problem
Daimler trucks is recalling certain model year 2008 through 2010 freightliner m2, custom chassis mt55, and sterling acterra vehicles manufactured between april 4, 2007 and july 15, 2009, equipped with cummins isc cm2150 and isl cm2150 model diesel engines. The vehicles may be designed with a hard wired, dash-mounted switch that enables the vehicle operator to inhibit aftertreatment diesel particulate filter regeneration in environments where the operator believes it may be unsafe for elevated exhaust temperatures. Due to an issue with the logic in the ecm software in these engines, the switch may not function correctly, leading the operator to believe that the switch is in "inhibit" mode when it is not.
The risk
This condition will permit hot exhaust gases to exit the vehicle tailpipe, increasing the risk of melting or burning of nearby surfaces, or a fire.
The fix
Daimler trucks is working with cummins to repair the engines free of charge. Please see cummins' defect report 09e-046. The safety recall is expected to begin during november 2009. Owners may contact cummins at 1-800-diesels (1-800-343-7357) or daimler trucks at 1-800-547-0712.

Equipment: air conditioner

09V456000269 vehicles affected

The problem
Cues, inc. Is recalling certain model year 2007-2009 service vehicles built on various chassis equipped with carrier airv ceiling units, model nos. 68Rv0010ba, 68rv0012ca, and 68rv0010ea. The heater element in these assemblies may be defective which could cause the unit to create smoke or sparks.
The risk
THIS DEFECT COULD RESULT IN A FIRE.
The fix
Cues is working with carrier to remedy the affected vehicles. Repairs will be made by carrier free of charge. Please see carrier's defect report 09e-053. The safety recall began on january 5, 2010. Owners may contact carrier at 1-877-584-7059 or cues at 1-407-849-0190.

Parking brake: air

08V159000900 vehicles affected

The problem
Daimler trucks is recalling 900 my 2008 freightliner argosy, argosy rhd, cascadia, columbia, century st, coronado, sterling acterra, l-line and western star 4900 trucks equipped with bendix mv-3 dash control valves. The molded valve body has an incorrect core pin in the injection mold causing the valve body to be oversized in the double check Valve area. This condition can allow the rubber double check valve to become lodged in the body opening under certain Circumstances.
The risk
If the double check valve becomes lodged, in the event of a primary reservoir failure, air pressure can leak past the lodged double check valve thereby depleting the secondary reservoir, causing reduced ability for modulating the service emergency brakes increasing the risk of a crash.
The fix
Dealers will inspect the mv-3 dash valve for the production date code. Valves in the affected production lots will be replaced free of charge. The recall began on october 9, 2008. Owners may contact daimler trucks at 1-800-547-0712.

Power train: axle assembly

08V13700028,764 vehicles affected

The problem
Daimler trucks is recalling 28,764 my 2001 through 2008 fccc b2 and fs65 school bus chassis, fccc fb65 conventional buses, and sterling acterra, freightliner fln, and business class m2 heavy trucks, built from january 26, 2000, through march 24, 2008, manufactured with arvinmeritor or axle alliance company 6,000 through 8,000 pound front axles utilizing a four piece spindle-nut set. These axle assemblies may have been produced with a thin spindle nut which may lead to incorrect end play, cone spin, excessive heat, degradation of lubrication, wear of the spindle nut and bearing journal, oil contamination with metal shavings, and premature bearing failure.
The risk
Continued operation may lead to wheel separation and possibly a vehicle crash.
The fix
Daimler trucks will notify owners and will repair the vehicles free of charge. The recall began on january 8, 2009. Owners may contact daimler trucks at 1-800-547-0712.

Trailer hitches: fifth wheel assembly

07V53000038,000 vehicles affected

The problem
On certain truck-tractors equipped with holland simplex se or se ii fifth wheels, the latch lever pivot bolt assembly may have been over-tightened which could distort the pivot bolt spacer sleeve. Corrosion or contaminates in the pivot may cause it to bind and prevent the fifth wheel jaw from latching securely around the trailer king pin.
The risk
There is a possibility that the fifth wheel may fail to latch without the driver's knowledge. When the occurs, the driver could drive away and the trailer could become disengaged increasing the risk of a crash.
The fix
Dealers will replace the pivot bolt and sleeve with a hex head shoulder bolt and washer. The recall began on january 3, 2008. Owners may contact freightliner at 1-800-547-0712.

Wheels: lugs / nuts / bolts / studs

07V3330001,042 vehicles affected

The problem
On certain trucks built with axilok rear wheel spindle nuts, the nuts may have been improperly installed, with one or both locking clip tabs not properly engaged or damaged.
The risk
This may reduce the nut's ability to resist rotation, potentially allowing the nut to back off and the dual wheel set to separate from the vehicle, resulting in a crash without prior warning.
The fix
Dealers will inspect the axilok nuts for locking clip engagement or damage. They will be adjusted or replaced free of charge. The recall began on august 10, 2007. Owners may contact freightliner at 800-547-0712.

Suspension: rear

07V3160001,200 vehicles affected

The problem
On certain trucks equipped with tuftrac rear suspensions, the center casting brackets may be out of specification. An out of square casting may have unacceptable stress in the bracket when it is installed and may cause it to crack in service.
The risk
The drive axle may not be held in position if a cracked bracket fractures completely. This will affect vehicle control and may cause a crash without warning.
The fix
Dealers will inspect and castings that are out of specification will be replaced free of charge. The recall began on december 12, 2007. Owners may contact freightliner at 1-800-547-0712.

Steering

07V30600018,000 vehicles affected

The problem
Freightliner is recalling certain school bus chassis, heavy trucks, van chassis, rv motorhome chassis manufactured from january 5 to may 17, 2007, equipped with axle alliance company (aac) front axles. During the front axle assembly, the fasteners that attach the steering arm or tie rod arms to the spindle may be over or under tightened.
The risk
Incorrectly tightened steering arm fasteners may fatigue and fracture which could cause a crash without warning.
The fix
Thomas built will notify owners, inspect the fasteners, and replace the steering arm if necessary. The recall began on december 21, 2007. Owners can contact freightliner at 1-800-547-0712.

Service brakes: check valve

07V30200075,000 vehicles affected

The problem
Certain freightliner school bus chassis, heavy trucks, and thomas built school buses manufactured between july 2002 and july 3, 2007, equipped with bendix sr-7 spring brake control valves. The parker scv brass 90 degree single check valves (scv) which attach to the supply port of a bendix sr-7 spring brake modulating valve can break apart. Pieces of the parker scv can become lodged inside the sr-7 spring brake modulating valve, potentially causing either leakage out of the sr-7 valve or preventing air from properly exhausting from the sr-7 valve. Also, due to a manufacturing defect in the internal rubber check valve inside the sr-7 spring brake modulating valves, the valves can become deformed and not seat properly.
The risk
These conditions could either result in leakage and cause a delay in the application of the spring brake without warning or possibly lead to unintended vehicle rollaway or brake drag which could result in a vehicle crash, personal injury, or death.
The fix
Freightliner will notify owners and repair the vehicles free of charge. The recall began on january 11, 2008 to freightliner, sterling, and freightliner custom chassis owners; to thomas built bus owners on february 1, 2008. Owners can contact freightliner at 1-800-547-0712.

What owners say

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1 complaints about the 2008 Sterling Acterra

Newest first, as filed with NHTSA by owners.

Engine & cooling

Air dryer on 2008 acterra trucks. The new system on the engine allows exhaust soot into the intake manifold and the air compressor receives its air from the bottom side on the intake. The problem is this soot is building in the purge valve on the ad9 air dryer and causing air to leak out of bottom of dryer. We have had this problem on both 2008 trucks and causing problem with air pressures. I have reported this problem to dealer and he said he would take it up with freightliner. *Tr

Filed Incident Engine and engine coolingNHTSA 10234506

Sterling Acterra: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20120100-A
20110100-A
20100500-C
20090600-C
200811300Engine & coolingF
200701100-D
20062720Acceleration & cruise controlD
20051600Transmission & drivetrainC
20040600-C
All Acterra years

2008 Sterling Acterra vs rivals

VehicleComplaintsRecallsCrashesGrade
2008 Sterling Acterra1130F
2008 Sterling Bullet 5500510-Compare
2008 Sterling A-Line1110FCompare
2008 Sterling Bullet150-Compare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2008 Sterling Acterra

Does the 2008 Sterling Acterra have any recalls?

Yes - NHTSA lists 13 recalls for the 2008 Sterling Acterra: engine (August 2011); engine and engine cooling (March 2011); engine and engine cooling (October 2010); engine and engine cooling (July 2010) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2008 Sterling Acterra?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (1).

How many complaints has the 2008 Sterling Acterra had?

1 complaints have been filed with NHTSA, the first on July 16, 2008 and the latest on July 16, 2008. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2008 Sterling Acterra a reliable vehicle?

Its Safety Index is 23 out of 100 (grade F: far more problems than a typical Sterling Acterra year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Sterling Acterra years have the most complaints?
What should I do if my 2008 Sterling Acterra has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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