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Safety recall · 19V476000

Electrical system Coachmen, Shasta recall

Forest River reported this recall to NHTSA on June 21, 2019. It covers about 2,114 vehicles across 16 model years listed below. The repair is free.

Campaign
19V476000
Reported
Jun 21, 2019
Vehicles
2,114
Area
Electrical system

The problem

Forest River, Inc. (Forest River) is recalling certain 2017-2020 Coachmen Chapparal, Chapparal Lite, Chapparal X-Lite and Shasta Phoenix recreational trailers. The outside kitchen may be equipped with a standard outlet receptacle and not a Ground Fault Circuit Interrupter (GFCI) protected outlet.

The risk

If the outside kitchen receptacles are not GFCI protected, occupants may be electrically shocked, increasing the risk of injury or death.

The fix

Forest River will notify owners, and dealers will replace a standard 110V outlet in the exterior kitchen with a Ground Fault Circuit Interrupter (GFCI) one. The recall is expected to begin July 31, 2019. Owners may contact Forest River customer service at 1-574-825-8360. Forest River's number for this recall is 110-1035.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Coachmen, Shasta dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V476000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 19V476000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Forest River's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 19V476000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 19V476000 announced?

Forest River reported it to NHTSA on June 21, 2019. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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